BT Wholesale
Tags on the Line Portal
How to Raise a Tags Query
To raise a new tags query click the link in the left hand menu.
Enter the telephone number and click submit.
Check the response to confirm if there is already a service on the
line. Where available click ‘here’ to raise a tag query if necessary.
Enter the customer’s name, address and postcode. The
telephone number should be pre-populated.
Enter any additional information in relation to your query and click
‘raise query’.
You will be given a Tags Query reference

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