Slide 0 - MyExostar

Report
Get Started with Supply Chain Platform
Training Presentation for
Supply Chain Platform: BAE Systems
July 2012
Course Objectives
•
After completing this course, you should be able to:
> Understand the benefits of using Supply Chain Platform (SCP)
> Complete the first time login process
> Get assistance with SCP
> Find the training materials for SCP
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Exostar and Supply Chain Platform
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Exostar – Company Overview
Exostar enables secure collaboration and business process
integration throughout the extended value chain
Company Facts
Customer Adoption
> Headquartered in Herndon, VA
> 85 of Top 100 Global A&D companies
> Founded in 2000 by aerospace and
defense industry leaders with common
vision to reduce supply chain costs across
the entire industry
> Largest provider of on-demand multienterprise collaboration services to the
aerospace and defense industry
> Industry leader in security and identity
management
SCP-BAES: Copyright 2012 Exostar LLC. All Rights Reserved.
– Customers include BAE Systems,
Boeing, Lockheed Martin, Raytheon,
Rolls-Royce, UK MOD and Northrop
Grumman
> 70,000 enabled trading partners with
over 100,000 users
> 10M annual transactions valued at
over $40B in spend
> Integrated to hundreds of back office
systems
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Supply Chain Platform (SCP)
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A software tool that improves supply chain management for buyers and suppliers.
– Order Management
»
»
»
»
»
»
Discrete Orders
Blanket Orders
Schedule Agreements
Shipments
Receipts
Invoices
– Supply Planning
» Long Term Forecasts
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A common platform to share information in a standard format, between organizations that
use different internal data systems.
•
Supplements traditional forms of communication like email, phone, fax, etc.
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Benefits of using SCP
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Electronic transfer of information direct from buyers to suppliers
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Nothing gets lost in email or on the fax machine
•
Improves order accuracy and minimizes re-keying of data
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Helps suppliers with capacity planning
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Allows buyers to see when suppliers accept POs, create shipments or send invoices
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Enables management by exception (to focus attention on critical issues first)
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Overall reduction of errors, improves collaboration and promotes faster payment
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Exostar Fees for use of SCP
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There is a sliding scale of fees payable for using SCP, depending on the annual
number of transactions that you receive.
•
Current* membership levels and prices are:
Membership Level
No. of Annual
Transactions
Annual Fee
(in US $)
Platinum Plus
Over 4,200
$2,750
Platinum
1,201 – 4,200
$1,750
Gold
101 – 1,200
$895
Silver
25 – 100
$449
Bronze
0 – 24
$0
* These prices are in effect as of February 2012.
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Login and Access to SCP
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Managed Access Gateway (MAG)
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MAG is Exostar’s account management tool
> Provides an additional “layer” of security
> Single source to manage user information and access controls for multiple
Exostar applications
•
Data Storage:
> User’s contact information - stored in MAG layer
> Supply chain data - stored in SCP layer
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Key User Roles
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•
Two key user roles in MAG:
>
Organization Administrator
– Owns the relationship between your company and Exostar
– Likely to be the person who registered your company with Exostar
– Can create other users for your organization
>
Application Administrator
– Manages the day-to-day use of SCP
– Can select default preference values for the company
Four key user roles in SCP:
>
Admin – can assign other users to roles, and set default preferences for your company
>
User – standard role that can view, respond and create documents in SCP
>
Shipper – can create ASNs, but only view all other document types in SCP
>
Viewer – can view information, but cannot take action or create any documents
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Welcome Email for Users
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Enter first-time login credentials
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Create your new password
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Security Questions – future password reset
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Confirmation – first time login complete
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Service Agreement – only once per supplier
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Review the service agreement
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Click ‘I Agree’
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Confirmation email and copy of agreement
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Go to Home tab in MAG
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Click the ‘Open Application’ link
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Subsequent Logins – Go to www.myexostar.com
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Enter your credentials
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Choose to Access SCP
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SCP Home Page
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How to Get Help with MAG or SCP
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Support Options
There are several ways to get assistance:
1. Self-service case via My Exostar website
>
Fill in an on-line form and submit it to Customer Support
2. Live phone support with Exostar’s Customer Support
>
>
Tel #: +1-703-793-7800 (from UK 0203 300 7093)
Hours: 3am – 9pm EST, Monday to Friday
3. On-line training materials
>
>
Available through the ‘Help’ link in SCP
Located at www.myexostar.com, under Products  Supply Chain Platform
Note: To report an issue, provide as much detail as possible. It is helpful to provide screenshots,
the steps that were followed, and to let us know if the issue can be repeated.
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Contact Support
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On-Line Request Form
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Submit the Request Form
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Get Help Online
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Once you can login to SCP, there are training documents under the ‘Help’ link
Note: Many Help files are presented in PDF format requiring the free Adobe Acrobat Reader.
1
2
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Access SCP Training Materials
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Section Summary
We have learned…
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Who is Exostar, and what is Supply Chain Platform
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How to login for the first time
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How to get assistance
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How to find training documentation
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