CTAA Training and Certification

Report
Len Cahill
Tribal Transit Planning Forum
Tulsa, Oklahoma
November 13, 2013
History
• National Non-profit Organization
• Formed in 1988 – merger between Rural America
and National Association for Transportation
Alternatives “NASTA”
• “Effective public and community transportation
contributes mightily to the quality of life of the
people living in the cities, towns and communities in
which it operates. “
• www.ctaa.org
Community Transportation Association
Focus Areas
Rural
Transportation
Human Service
Transportation
Tribal
Transportation
Accessible
Transportation
Medical
Transportation
Veterans
Transportation
Senior
Transportation
Employment
Transportation
Community Transportation Association
Training and
Certification Programs
Certified Safety and
Security Officer
Accreditation
Tribal Transportation
Technical Assistance
Community Transportation Association
Training and Certification
Programs
• Certification Programs
o Certified Community Transit
Managers (CCTM)
o Certified Transit Programs
Administrator (CTPA)
o Certified Community
Transportation Supervisor (CCTS)
o Professional Dispatch and
Scheduling (PDS)
o Vehicle Maintenance
Management and Inspection
(VMMI)
o Passenger Service & Safety(PASS)
– over 45,000
*Online PASS Basic
o Certified Safety and Security
Officer (CSSO)
o The Community Transportation
Safety & Security Accreditation
Program (CTSSA)
Community Transportation Association
• Other Training
Examples
o Customer Service
o Marketing Transit
o Distracted and Fatigued
Driving
• Annual Expo
o
o
o
o
1500 attendees
120 exhibitors
45 training courses
National Community
Transportation Roadeo
*Online Course – Introduction to
PASS
MAP-21
National Public Safety Plan
• State or designated recipient must establish a
comprehensive public transportation agency safety
plan to include:
o
o
o
o
o
Board or equivalent entity must approve the safety plan
Strategies to minimize exposure
Timeline for conducting annual safety plan review
Performance targets
Assignment of adequately trained Safety Officer who has completed a
safety training program.
Community Transportation Association
Certified Safety and
Security Officer (CSSO)
A CSSO is trained to assist
in improving the
preparedness of public
and community
transportation operations,
and to maximize a transit
system’s ability to provide
safe and secure transit.
Community Transportation Association
Certified Safety and
Security Officer (CSSO)
• CSSO trained in:
o Review existing system safety
standards
o Identify and address FTA safety
program benchmarks
o Highlight system strengths
o Identify areas for improvement
o Develop a safety, security and
emergency preparedness
program
Community Transportation Association
Certified Safety and Security
Officer (CSSO)
Checklist Examples(CSSO)
1. The maintenance management function ensures that vehicles are regularly and systematically
inspected and maintained in accordance with a maintenance plan and with the manufacturers’
recommendations and requirements.
FINDING:
Standard Met
Improvement needed
Not Applicable
COMMENTS:
1. In its development of specifications, the organization takes into consideration safety and
security issues such as seating configuration, lift placement, and number of unblocked door
exits and emergency window exits for use in evacuating the vehicle in a fire or other life
threatening incident.
FINDING:
COMMENTS:
Community Transportation Association
Standard Met
Improvement needed
Not Applicable
Community Transportation Safety and
Security Accreditation (CTSSA)
For CTAA, accreditation is a
process by which community
and public transit systems,
not individuals, are reviewed
to determine whether they
meet certain standards of
quality.
Community Transportation Association
Community Transportation Safety and
Security Accreditation (CTSSA)
This program is designed to
promote the safety and
security of the customers of
community and public
transportation systems…
Community Transportation Association
Community Transportation Safety and
Security Accreditation (CTSSA)
…and also to promote the
safety and security of the
women and men who
deliver these services and
provide mobility for the
riding public every day.
Community Transportation Association
Community Transportation Safety and
Security Accreditation (CTSSA)
Why is this accreditation important?
o It reflects the quality by which your organization conducts its business.
o It speaks to a sense of public trust, as well as high professional standards
o It provides a publicly recognized badge signifying excellence in, and
commitment to, the safety and security of your passengers
o Accreditation is an extremely positive step in reducing agency liability
and the cost of insurance
o It provides impartial evaluation on a periodic basis by professional
colleagues.
o Accreditation provides assurance to your passengers and the general
public that your transportation system is engaged in continuous quality
review and improvement and that it meets the Federal Transit
Administration – endorsed standards of their Bus Safety and Security
Program.
Community Transportation Association
Questions?
Community Transportation Association
Thank-you
www.ctaa.org/training
Resources – T/A - tribal transportation
– accessing Federal Transit funding
Community Transportation Association

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