Customer Servce Tool Verison 2.0 Product Breif

Report
Product Brief
Customer Service Tool ( C.S.T. )
Brad Turley
John Billingsly
December 2014
Internal Version
Product Description
We should not wait on Software, Software should wait on us.
To accomplish this we need software with little to no wait time.
This is my solution to this:
Customer Service Tool ( C.S.T. )
http://www.turleytechnology.com/Navico/
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Company Confidential
Product Description
Navbar & Search
Search will autofill as you type in
i.e. ( If you enter HDS, it will list all units that have HDS units until it’s max return amount is reached.)
You can use your arrow keys or mouse to select which unit you want.
Feedback will pop up a box that will email me any corrections or
comments any user wants to make.
Company Confidential
Feature Descriptions
Notes Tab
Just a simple place to keep notes.
Has 2 tabs for different sets of notes.
Buttons on Notes tab:
1st Button will capitalize
all notes.
2nd Button will increase
font size.
3rd Button will decrease
font size.
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Company Confidential
Product Description
Unit Tab
List unit information.
All information was pulled from our current unit pages and put into a SQL Database.
An software engine was created to automatically convert the data into the new database.
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Company Confidential
Product Description
Compare Tab
This tab currently only shows the difference in size
Works as a proof of concept that we can compare any wanted information
Could be used to help compare
our units to our competitors.
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Company Confidential
Product Description
Transducer Tab
This will list all Transducers, Mounting, and In-Line accessories for the
selected unit.
Product Description
Service Pack Tab
This list all current Service packs
If the part number is clicked on a box to copy the part number appears.
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Company Confidential
Product Description
Shipping Codes
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Company Confidential
Product Description
Cone Angle Tool
This tool will tell you the coverage area of our standard transducers at any selected depth
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Company Confidential
Product Description
Coordinate page
This page will show the location of the coordinates
It will also show the coordinates in their converted formats
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Company Confidential
Product Description
RSM Lookup
Gives a clear map of our Regional Sales Manager areas
Also has a by state drop down in the top left
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Company Confidential
Product Description
5YA
This is my version of what I think the 5YA should be.
Faster to load.
Click to Copy part Numbers
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Company Confidential
Product Description
Network tab
This tab is pushed to next version for completion.
Once completed you’ll be able to fully build a boat network and help diagnose problems
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Company Confidential

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