CELBAN Speaking Workshop - English-for

Report
Personal Questions
 More general
 To help you relax
 Can you “chit chat” comfortably?
 Where are you from? Was it hard to adjust to Canada?
 How long have you lived in Edmonton/Canada? How
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do you like it here?
Tell me about your family.
Why did you decide to be a nurse? What motivated
you to be a nurse?
What is your impression of Canadians?
Tell me about your work experience as a nurse.
Analytical Questions
 Often cause/effect, comparison/contrast, supporting a
point
 Show that you have the ability to respond to a
question, think on your feet, and support a point!
Use strategies
 For gaining time to think:
 Repeat the question
 Use “turn keeping” sounds and words...
Um...hmm.. That’s a good question... Let’s see...
 For expanding and thinking on your feet:
 Give examples
 Show connections between ideas
 Contrast: in contrast, however, but
 Comparison: Both, ___, and ___ do, too. Similarly
 Cause: One reason for+NP/why+clause
 Effect: might cause; could result in; then ___could happen.
Sample questions
1. Compare/contrast the roles of doctors and
nurses (or RNs and LPNs; or RNA’s and LPNs).
2. How does the Canadian healthcare system
compare with the healthcare system in your
country?
3. Compare/contrast the roles of nurses in your
country and in Canada.
4. What do you think about the effect of TV/Fast
food/computer games on children?
5. What are the most common health concerns in
your country and how should they be addressed?
More Sample questions
1. Obesity is an issue in Canada… discuss the causes
and effects of the issue. How should it be
addressed?
2. The population in Canada is aging – how might
this affect our health care system?
3. Canada has a universal health care system – what
are some of the advantages/disadvantages of the
system? What might be some effects of
privatizing some aspects of healthcare?
Getting information
 Practice PRIMARY questions so they flow smoothly (look at
form...what questions could you ask? Jazz Chant)
 Show you’ve understood with summaries and paraphrases (not just
mmhmm).
 Remember to ask PROBING questions based on what the patient
says:
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I’m allergic to peanuts
My ___ hurts
I feel nauseous
I’ve been vomiting
I have asthma
I take a puffer
I’m very dizzy
 Check your comprehension (ok..so you’re saying...is that right?)
Be prepared for an angry or
anxious patient
 Listenership
 Ask for details
 Summarize/paraphrase to show listenership
 Express empathy
 Offer a solution or alternative
 E.g.,
 I’ve been waiting for an hour!
 The doctor said I might have had a stroke... I’m so
scared...
Practice
 Use case studies on p.87 and 89
 OR... Make up your own character using the form you
are given
 Take turns in groups of 3 – each person should have a
turn as the nurse, the patient, and an observer.
 Give each other feedback
Giving information
 If relevant, ask before telling
 Explain clearly
 Emphasize important points
 Don’t use “you” too much
 Use sequence markers (first, then, after that)
 Check comprehension
 End appropriately
Practice
 On your own, you could listen to P.35 (4.4):
3 possible role-plays:
 What to expect after an operation (p.89-90)
 How to collect a mid-stream urine specimen
 How to collect a sputum specimen
For some more patient instructions, see the following
link:
http://www.dynalifedx.com/web/Patients/PatientInstru
ctions/tabid/133/Default.aspx

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