iPECS LIK

Report
iPECS Phase 5 Basic
Technical Training
Course Overview
Introduction/Description
Hardware – 50A/100/300/600/1200 and
Gateways
Installation Considerations
Software
Firmware
Admin & Maintenance
Main Phase 5 Functions
Optional Packages/Software
Attendee Requirements
Recommended Experience With one or more of the Following:-
Cisco Certification
Nortel Networks Certification
Microsoft Certification
Experience with like product technology (e.g.
3Com, Allworx, Zultys, NEC-UX5000/SV8100)
Previous experience with LG-Ericsson - ipLDK
Digital Key Telephone Systems
Combining Voice and Data Networks
Attendee Requirements
Good understanding of:
Telecommunications
Equipment
LAN / WAN Network structures
LAN / WAN Devices/Cabling
Network Protocols
IP Addressing
VoIP
iPECS
Internet Protocol Enterprise Communications System
General Description
Aliases
In most countries the system has been referred to
as the LIK, with variations on the brand.
In North America the system will be branded as
the iPECS LIK, with an LG-Ericsson badge.
As of December 2004 it was branded as the
iPECS LIK WORLDWIDE.
General Description
The iPECS is a Pure IP telephone system
Seamless configuration up to 1200 ports
Single platform and multiple interfaces
Distributed architecture
100 ports
50 ports
300 ports
600 ports
1200 ports
General Description
Components
Call server
MFIM 50/100/300/600/1200
Trunks
Extensions
VOIM8/24
LGCM4/8
T1PRI
RSGM
DTIM8/24*
SLTM32*
SLTM4
SLTM8
*19” rack mountable
Options
MCIM
VMIM
POE8
General Description
Main Features
IP Based Single Infrastructure
Connect maximum 1200 terminals, Gateways, and Appliances to any
10/100 Base T LAN
Standard and Advanced call features
System Programmable from either Keyset or Web Interface.
Easy-to-use administration and maintenance
-web-based remote administrator & S/W upgrade
Protocols
-H323 (G.711, G.723.1, G.729A, G.722, T.38), SIP CO trunks,
SIP Station ability.
General Description
Main Features
Scalability, Interoperability, Flexibility
SME(Small to Medium sized Enterprise)
Compatible with NetMeeting and other 3rd party applications
supporting H.323 and CTI standard
Networking (large sized Enterprise : Max 1000 ports solution. )
SIP CO trunk compatible
SMTP direct Email send capability
CPU Redundancy
T-NET capability
SIP Station ability
LIP8xxx handset compatibility
Proprietary PC/PDA based telephony ( Phontage)
PC with
Phontage
installed –for
Video calls
Interfaces
PC with
Phontage
installed – For
Voice calls
UMS
PSTN
ADSL
Modem
PC with Wi-Fi
Card installed
and Phontage
LAN
Loop &
Ground
Start
LAN
PPPoE
Wi-Fi
LAN
Router
H.323
SIP
PRI
Internet
LAN
IPKTS
FAX
Remote Services
Gateway Module
RS232
HyperTerminal
Session
SLT
H.323
DHCP
HTTP 1.1,
FTP, TFTP
Telnet Session
RS232
PDA with
PDAphontage
installed
PSTN
Loop
Start
SLT
FAX
IP Based Single Infrastructure
Web and/or
Email Server s
iPECS
UMS
ISDN
PSTN
Office PC & IP Phone
Ethernet Switch
IP Network
Large LCD IP Phone
Laptop PC / Phontage
Wireless AP
Wi-Fi
Phone
PDA
Phontage
Laptop PC / Phontage
With Wi-Fi Card
Single and Multi-Site Solutions
Branch Office
Head Office
UMS
PSTN
Fax
iPECS
NAPT
Firewall
iPECS
Wireless AP
Wi-Fi
Phone
NAPT
Firewall
IP Network
IP Phone
IP Phone
Wi-Fi
Phone
Wireless AP
Phontage
(PDA)
Phontage
(Video)
NAPT
Firewall
Phontage
(Video)
Service
Provider
IP Phone
Tele-Worker / Biz-Traveler
RSGM
Fax
xDSL
Modem
IP Phone
PC
Home Office
iPECS
Phase 3 System Features
Features in P3 MFIM(MFIME)
Mobiles as an Extension ( Pseudo linked pairs)
User WEB programming Access – Station and System
ACD Agent Help
ACD CIQ Page Alert
Supervisor Login/Logout – multiple groups
Station Call Coverage
CO access without CO button at IP Key-Phone
Silent Text Message
Remote Call Forward
iPECS
Phase 4 System Features
Mobile Extension enhancement:
Additional to Phase 3 Features
ICM Call Transfer/Status
Mobile Extension as ACD/UCD Agent (except Ring group)
CLI based Call Routing (ICLID Feature for DID )
Ring Group Mailbox
Day/Night mode applied between different groups
SIP CO trunk service
VLAN Tagging - handset
MFIM100/300/600 /1200 redundancy
T.38 Fax ability
Email sending of VSF /VMIM voice mails – from VSF module
T-NET capability
SIP Station ability
iPECS
Phase 5 System Features
IP DECT
Additional to Phase 4 Features
Zone Management
Station ICR
Outbound Message Notification
LIP 8xxx handset support
Network Paging
Network Time Protocol and auto Daylight Savings Time
Conference Group ( with Conference call recording )
Auto Call record and Unconditional Voice recording
Additions to DID selection – ICLID and VM
IP Bridge
TLS and AIM
Phase 5 Features
• SIP CO trunk and SIP station ability
• Phase 5 has both SIP trunk and Station ability. Will support generic SIP
handsets with basic call ability, or the LG LVP-2000 SIP Video Phone for
SIP Video calls. Note that SIP support requires the use of a VOIM8 or
VOIM 24 for IPSEC ability.
• T-Net
•All Phase 5 systems ( including the iPECS 50) will support Transparent
NETworking, where one MFIM retains control over an entire group of
systems. This enables central management and Local survivability
with/of all the slave systems if the intersystem link fails. PSTN Failover is
also a feature of T-NET.
• MFIM100/300/600/1200 Redundancy
• Redundancy caters for customer sites where system downtime due to
MFIM failure, is of prime importance. This enables a second Slave MFIM
to monitor the active MFIM until it fails – then seamlessly ( within approx
3 seconds ) become the Active MFIM. As from the Commercial release of
phase 5 ALL MFIM’s ( except iPECS 50 ) will be available with the
Redundancy option.
Phase 5 Features
•Zone Management
• Allows Networked or remote site equipment to be grouped based upon that
devices specific zone requirements. This means individual devices can be
grouped to suit time and date, language (Nation code), or VSF module access.
•Outbound Message Notification
• The VSF/VMIM are able to dial an external number to notify a user of a new
voice message. When a caller leaves a message with notification configured, the
system places a call to the registered mobile extension. When the user answers,
the extension prompt is played followed by the new message prompt.
When the password is matched, the VSF/VMIM connects the external called
party to the VSF/VMIM mailbox and plays the main menu, allowing the user to
retrieve messages.
The system will retry the notification until the notification is successful or the
number of call attempts reaches the Retry count.
Phase 5 Features
• Station ICR (Individual call routing)
• Allows each station to forward calls based upon Caller ID or time base. Each
Station can have up to 10 separate Scenarios.
• Network Paging
• Allows a page made from one site to be heard at another networked site,
including T-NET sites.
•TLS (Transport Layer Security)
• Allows encryption of data. This can slow response times.
• Web Phone
•Allows basic IP phone functions (ID and password protected) by downloading
Active X from the MFIM. (Key code required)
• System and Station Administration Via Web Page
• Off Line Web Admin
•NTP and DST
• Network Time Protocol and Daylight Savings Time are able to be
Automatically updated/adjusted. (NTP server must be available)
Phase 5 Features
• Conference Group
• Allows an Active conference group to be setup – i.e. invites to join the
conference are sent to members. Requires an MCIM, allows up to 32
simultaneous members. This is initiated by the attendant.
•Conference Call Recording
• Allows the above conference group call to be recorded in either the VSF,
the UMS or an external Voice mail system.
•IP Bridge
• Allows calls to be transferred between Master and Slave stations.
•Additions to DID selection
• ICLID and VM routing now also available as in dial choices with DID calls.
• AIM interface
• Unconditional Call Recording to VM/Phontage.
Phase 5 Modules
Module Name
Descriptions
Remark
LIK-MFIM50A
Multi Function Gateway Module 50
VSF Recording time: 270min
LIK-MFIM100
Multi Function IP gateway Module 100
VSF Recording time:210min
LIK-MFIM300
Multi Function IP gateway Module 300
VSF Recording time:240min
LIK-MFIM600
Multi Function IP gateway Module 600
No VSF, No VoIP CO, Backup
LIK-MFIM1200
Multi Function IP gateway Module 1200
No VSF, No VoIP CO, Backup
LIK-LGCM4/8
Loop Start CO gateway Module, 4/8 ports
LIK-VOIM8
Voice over IP gateway Module, 8 channels
LIK-VOIM24
Voice over IP gateway Module, 24 channels
LIK-T1PRI
T1/PRI gateway Module
LIK-SLTM4/8
Single Line Telephone gateway Module, 4/8 ports
LIK-SLTM32
Single Line Telephone gateway Module, 32 ports
19” Rack mountable
LIK-DTIM8/24
Digital Terminal Gateway Module, 8/24ports
Supporting legacy (70xx series) digital keysets
LIK-MCIM
Multi Conference gateway Module
Up to 32 voice parties, 6 video parties
LIK-VMIM
Voice Mail gateway Module, 8 channels
Recording time:9 hours
Phase 5 Modules
Gateway specifications
10/100 LAN port
G.711/729/723.1
Echo Cancellation
DHCP
Dynamic Jitter buffer
Remote upgrade
Remote installation
RS 232
Line Indicator
Interfaces
All interface plugs are
on the back edge of
module
Others
SLTM4/8/32
DTIM8
LGCM4/8
DTIM24
T1PRI
VOIM8/24
1 ea
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
1 ea
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
1 ea
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
1 ea
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
1 ea
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
2 ea
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
4/8 RJ 45
32 SLT via
2 - 25 pr
Amphenol
8 DKT RJ 45
(LDP 70xx
Series only)
4/8 RJ 45
Plugs
(Loop Start)
24 DKT via
25 pr
Amphenol
(LDP 70xx
Series only)
1 RJ 45
Protocol
Relay,
Transcoding
Inband/
Outband
signaling
CID/
MSG Wait/
PR
CID
(Pulse/
DTMF)
** All current P5 gateways can be installed remotely.
Capacity
Description
MFIM50A
MFIM100
MFIM300
MFIM600
MFIM1200
Main Cabinet *
N/A***
10 slots
10 slots
10 slots
10 slots
System Capacity
50
100
300
600
1200
CO/IP Lines
42
42
200
400
600
Stations
50
70
300
600
1200
Relay Contacts
1
2
4
4
4
270 Mins
210 Mins
240 Mins
N/A-Req. VMIM
N/A-Req. VMIM
VSF Channels
6
6
6
(With VMIM-8)
(With VMIM-8)
VSF CODECs
G711
G711
G711
N/A
N/A
9 hours
9 hours
9 Hours
9 Hours x 3
9 Hours x 3
G711, G723.1,
G729A
G711, G723.1,
G729A
G711, G723.1,
G729A
G711, G723.1,
G729A
G711, G723.1,
G729A
N
Y
Y
Y
Y
VoIP Channels
4/8* (*IF G711)
6
6
N/A Req. VoIMx
N/A Req. VoIMx
USB Host Port
1 port
1 port
1 port
1 port
1 port
Max RSGMs **
16
35
98
300
600
Attendants
4
4
5
5
5
VSF ( Voice mail)
VMIM ( Ext VSF)
VMIM CODECs
( NOTE-Separate to MFIMS)
Redundancy
Capacity
Description
MFIM50A
MFIM100
MFIM300
MFIM600
MFIM1200
Serial Port
1
1
1
1
1
Music source I/P
1
2
2
2
2
Ext. Control Relays
1
2
4
4
4
Alarm/Doorbell I/P
1
2
2
2
2
Ext. Page Zones
2
2
2
2
2
Int. page Zones
10
10
35
35
100
Dss Consoles per Station
9 /2
2
9
9
9
CO Line Groups
20
20
72
72
200
Station & Hunt Groups
40
40
48
48
100
Stn & Hnt Grp Members
50
70
70
70
200
Exec/Sec Pairs
10
10
36
36
100
SMDR Buffer
5000
5000
10000
15000
30000
System Speed Dial
800(48 digits)
800(48 digits)
3000(48digits)
6000(48dgts)
12000(48dgts)
Station Speed dial
20(48 dgts)
20(48 dgts)
100(48 dgts)
100(48 dgts)
100(48 dgts)
Last number redial
10
10
10
10
10
Capacity
Out of the box - System Port Capacities.
Note with latest phase 5 firmware these default reduced capacities can be modified,
using the ‘Device Delete Table’ and/or PGM 235.
Max port capacities of:-
MFIM50A - 50 ports ( Less 4 VoIP, 4 PSTN, 6 VSF and 2 SLTS) = 34 Ports
MFIM100 – 100 Ports ( Less 6 VoIP, 6 VSF channels ) = *88 Ports
MFIM300 – 300 Ports (Less 6 VoIP, 6 VSF channels ) = 288 Ports
MFIM600 – 600 Ports ( No onboard channels ) = 600 Ports
MFIM1200 – 1200 Ports ( No onboard channels ) = 1200 Ports
* System only supports 70 stations
END of Section

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