OSHR Classification Training Presentation

Report
NC OFFICE OF STATE
HUMAN RESOURCES
Classification Discussion
October 27, 2014
Classification Is What
We Do….
It might as well be enjoyable!
Back to Basics
• Career Banding Implementation has
deemphasized focus on job allocation
• New Class and Comp system being
developed. UNC System may participate.
• Classification Analysis is a systematic
process for obtaining important and relevant
information about each distinct role played
by one or more positions within an
organizational unit.
• This information is used during the
classification/reclassification process.
• This includes evaluating the duties and
responsibilities of the job or role within the
organization and comparing jobs………
…obtaining important and
relevant information
• Documentation for banded positions often
results in page after page of employee
competency level description language-often
copied from a spec/competency profile from the
class
Page 1 - Primary Purpose
What does this job do?
Work involves developing and
maintaining productive
collaborative work relationships and
assessing and responding to client
needs. Position interprets and apply
program policies and practices.
SO WHAT DOES
THAT JOB DO?
More on obtaining relevant
information …
• Classification Analysts are the portal
for access to the Classification
System
• Ideally a supervisor never mails in a
request without talking to you first.
• Among other things you guide them
in the preparation of the
documentation
Obtaining Relevant
information cont’d
• Get an audience with your primary
customers-the major program
directors and ask them to give you a
dog and pony show on their
organization.
• Take the recruiter with you
STEP ONE - OCHARTS
• We always ask-there is a reason
• You should be able to ascertain a lot
Division Chief
Program Manager
Business Officer
Program Manager
Division Chief
Program Manager
Program Manager
Business Officer
Program Manager
Understand the
Organization
TO UNDERSTAND THE JOB:
• Where does the work come from
• What do they do with it
• Where does it go after they deal with
it
• And of course what are the other positions
in the organization and what is their
classification.
Read that file
• When you get a PD, first thing to do is
pull the last one and analyst notes and
O-chart
• Assess change compared to the new
description
• And if the Analyst notes are decent they
tell you a lot about the Program and Job
• While you are at it read the Supervisors
position in the file
Incumbent Interview
• Study all available information prior to
interview
• Figure out what you don’t know and
what is level determining relevant
BEFORE the interview
• Examples,Examples,Examples. Let them
tell a few stories
New or Vacant Jobs
• Interview the Supervisor
• If they can’t give details - it’s a problem
Interviewing
•
•
•
•
Purpose
Nature – Informal, Organized
Planning
Establish Climate
18
Interviewing (cont.)
•
•
•
•
•
•
Employee as Expert
Analyst Controls
Length
Multiple Analyst
Closing
Special Problems
19
OSHR Relies on U
• If you cite a particular position as a
primary comparison
• Be prepared to send the description/notes
along to us
BREAK TIME
SO WE HAVE
TALKED ABOUT
GETTING RELEVANT
DATA
• Now it’s time to Analyze it………
Classification Factors:
•
•
•
•
Variety and Complexity
Analytical Requirements
Decision Making/Consequence
Supervision Received
23
Classification Factors:
•
•
•
•
Supervision Given
Nature and Purpose of Public Contact(s)
Working Conditions
Knowledges, Skills, and Abilities
24
Knowledge, Skills and
Abilities
Might be the first thing to look at-as it
should guide you towards the Right Job
Family-Right classification series
EX of KSAs
Employee’s need to be skilled in
performing tetrazolium chloride tests
From Google - US Dept
of Agriculture
• Tetrazolium salt stains all living tissue
in the seed embryo red, thus enabling
trained analysts to determine the seeds
viability or otherwise. The tetrazolium
test is used to give a quick estimate of
germination potential.
Natural Resources and Scientific Job
Family
• Seed Specialist series
Discuss Variety and Complexity etc.
•
•
•
•
•
Business managers
Facility services managers
IT management
Fund accountant
Student services managers
Data Analysis
• Break Down Responsibilities and
Duties into Functional Parts
• Determine Classification & Level
(graded or banded)
• Identify Key Management Issues
• Dynamics of Request
• Impact of the Incumbent
30
Determine Class &
Level
• Analyze Functions
–Percentage of Time
–Importance / Priority
–Using Allocation Factors
• Organizational / Functional /
Competency Comparisons
–Using Allocation Factors
• Classification Specifications
31
Determine Class &
Level (cont’d)
• Incorporate All Components of
Analysis
• Reach a Logical Conclusion
• Recommend Classification & Level
32
Analyst Notes
• Well organized narrative prose
• Identifying information
• Organizational Profile
Analyst Notes Cont’d
• Analyze with key functions and
appropriate factors
• Compare with appropriate positions –
work functions/ factors/competencies
• Other relevant information
Banded Versus Graded
• “The job matches the Spec for an
advanced level”
• Compare equivalent level of other
Banded jobs
USE THE OSHR
ANALYST
• Before or After the Interview
WHO CARRIES THE
WATER?
• Several Steps in a process , several layers
in a program’s staff, several positions
involved
• Which one gets at the hard stuff. Who do
people go to in the Organization for what
• Its not always the one at the top
EPA -SPA
• Analyst must understand-classify if you willEPA jobs mentally to ascertain what is the
responsibility of the SPA job being reviewed
• Budget office Example-EPA Director
IT’S OKAY…
TO SAY NO

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