Library

Report
10 Written
Policies
Your Library
Should Have
on Hand
NJLA Professional Development Committee
Mimi Hui, Library Director
Hasbrouck Heights Public Library
[email protected] / (201) 288-0488
OVERVIEW
 Why have a policy?
 How are policies generated?
 What policies every library should have?
 What makes a good policy?
 Where to go for additional resources
Why have a policy?
 Policies ensure equitable treatment among
staff, departments, branches and offer
support to the staff handling difficulties.
 Policies help staff members know exactly
what is expected of them.
 Policies help customers know exactly what is
expected of them.
 Policies protect both the customer and the
library when differences occur.
How are policies generated?
 Policies are generally suggested by the staff or
director, drafted by the director and reviewed &
adopted by the Board of Trustees.
 Policies frequently come into existence after the fact.
If your library doesn’t have a Reconsideration of
Library Materials policy, for instance, and a customer
complains about materials in your collection, you will
find yourself drafting a policy in order to better protect
the library in the event that another complaint is made.
 Policies are often generated when a library director,
staff member, or trustee becomes aware.
What policies every library should have?
Ten Written Policies Your Library
Should Have On Hand…










Library Rules of Conduct
Circulation Policies (ie. Fines & Charges, Library Card)
Confidentiality of Library Records
Displays
Gifts & Donations
Internet Access
Material Selection & Reconsideration
Meeting Room
Unattended Children
Volunteers
Policy #1
Library Rules
of Conduct
Policy #2
Circulation Policies - Fines & Charges
Sample Publicity
#2
Circulation Policies
Eligibility
for
a Library Card
Policy # 3
Confidentiality of Library Records
Policy # 4
Displays
Policy # 5
Gifts & Donations
Policy # 6
Internet Access
Policy # 7
Material Selection
&
Reconsideration
Policy # 8
Meeting Room
Policy # 9
Unattended Children
Policy # 10
Volunteers
What makes a good policy?
 Policies work best when they are as simple as
possible and flexible. Avoid the use of library jargon.
 Policies should clearly define appropriate and
inappropriate behavior in the library and the action
taken if rules are broken. Include what recourse is
available in the event that customers think they have
been treated unfairly.
 Policies that are good today won’t always remain so.
A good policy is…
 Reviewed
 Revised if needed
 Reaffirmed by the Board of Trustees
What makes a good policy?
 Good policies exist in printed form and readily
available to the public, the staff, and the library
trustees.
 Good policies are realistic. If a policy on unattended
children says that the children will be turned over to
the police department and your police department
won’t respond to your call to do so, your policy is not
a good one.
 Policies can only accomplish their goals if they are
accompanied by a staff training component.
Communication is key!
Additional Resources
Websites
http://www.ALA.org – Search “public library policies”
http://www.njla.org
http://www.webjunction.org/explore-topics/policies-procedures.html
http://www.google.com – Search (public library policies)
https://www.tsl.texas.gov/ld/workshops/slm/librarypolicies.html
http://www.nmstatelibrary.org/services-for-nm-libraries/programsservices/librarians-toolkit -- (See: Policy Samples)
New library website – to be unveiled March 24th…
http://hasbrouckheights.bccls.org/
Questions?
NJLA Professional Development Committee
Mimi Hui, Library Director
Hasbrouck Heights Public Library
[email protected]
(201) 288-0488

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