IPPS * PC Technician - Imaging

Imaging and application deployment
using Novell Zenworks Configuration
Management 10
Christopher Ward - Computer Support Technician of
College of The Albemarle – [email protected]
Outline of Topics
Imaging using Zenworks Configuration
Management 10 (ZCM 10)
 Deploying Datatel UI 2.3 through ZCM
 Roundtable discussion on imaging and
application deployment
What is Novell Zenworks
Configuration Management?
System Management Software from
Novell that allows for the management
of Workstations and Servers
 It is the successor to Novell Zenworks
Desktop Management 7.x with ZCM
including support for Windows Vista
 Made up three product editions:
Standard, Advanced, and Enterprise
Basic Capabilities of ZCM 10
Policy Based Management of workstation or severs
Browser Bookmarks
Dynamic Local User
Local File Rights
Remote Management
Roaming Profile
Windows Group
Zenworks Explorer Configuration
Software Deployment
Inventory Reporting
Windows updates and 3rd party application updates through Patch
Management software
Which can be purchase separately and setup independently of ZCM 10
Integration into ZCM 10 through purchasing the Advanced and Enterprise Editions
of ZCM
Server Hardware Requirements
Novell Recommendations:
 CPU operating at 2.8 GHz or greater
 2 GB of RAM minimum, 4 GB of RAM recommended
 Display resolution: 1024 × 768 with 256 colors
 Disk space: 2 GB minimum for installing, 4 GB for
running. Add an additional 10 GB if running path
Recommendations (not from Novell):
 Dual core or Quad core processor
 4 GB of RAM if installing 32 bit operating system , if
running 64 bit operating system load up on RAM
 Disk space: Will depend on how much content you
plan to upload to ZCM – recommend over 500 GB
Supported Server Operating
Systems for Primary and Satellite
SUSE Linux Enterprise Server 10 x86, x86-64
Open Enterprise Server 2 (OES Linux) x86, x8664
Windows 2003 Server SP1 x86, x86-64
Windows 2003 Server R2 x86, x86-64
*.NET Framework 2.0 is required for all Windows
2003 servers
Workstation Hardware
Novell Recommendations:
 CPU operating at 700 MHz or greater
 256 MB of RAM minimum, 512 MB of
RAM recommended
 Display resolution: 1024 × 768 with 256
Recommendations (not from Novell):
 CPU operating at 2.0 GHz or greater
 40 GB Hard Drive or greater
COA Workstation Base Line
HP/Compaq Evo D510 Convertible
 CPU: P4 2.0 GHz
 Memory: 512 MB
 Hard drive: 40 GB
HP/Compaq D530 series Convertible
 CPU: P4 2.66 GHz
 Memory: 512 MB
 Hard drive: 40 GB
Support Workstation Operating
Windows 2000 Professional SP4 x86
Windows Embedded XP SP2
Windows Embedded XP SP3
Windows Vista x86, x86-64 (Business,
Ultimate, and Enterprise versions only; Home
versions are not supported)
Windows Vista SP1 x86, x86-64 (Business,
Ultimate, and Enterprise versions only; Home
versions are not supported)
Windows XP Professional SP2 x86 and SP3
Windows XP Tablet PC Edition SP2
More Information on ZCM 10
Novell Documentation
 http://www.novell.com/documentation/zenworks.
Novell Product Support Forum
 http://forums.novell.com/novell-product-support-
Zenworks Configuration Management SP
 http://www.novell.com/communities/node/6889/s
More Information on ZCM 10
Zenworks Configuration Management
 http://www.novell.com/communities/node/71
Methods for taking or deploying
an image
Preboot Services (PXE)
 ZCM 10 Boot CD/DVD
 ZCM 10 Partition
Creating a Windows XP Image
Run a BIOS Hard Drive Test and make sure
the hard drive passes the test
Use a Windows operating system CD and
install the Windows operating system onto a
computer. Name the computer something that
you will never use on your network to prevent
a duplication error from happening
During the installation windows will ask you to
create a user account. Name the account, but
when you log into windows for the first time
change the way the user log on and off.
Uncheck fast user switching and welcome
Creating a Windows XP Image
Log off the computer and log into the
computer as Administrator and delete
the account that was creating during
installation by deleting the profile first
and then delete that particular account
 Create a folder name Compaq on the
root of C:
 Copy the driver folder of the particular
model into the Compaq folder
Creating a Windows XP Image
Install all necessary drivers for the
 Uninstall MSN explorer windows
 Install the latest Windows Updates
 Download the complete Zenworks Agent
into the Compaq folder in a folder
named Agent x_xx_xx (x_xx_xx
represents the date of download of the
Creating a Windows XP Image
Run IE so that you go through the customization
page and also set the home page to
Make sure automatic updates and the firewall are
turned off
You might have to plug the computer back onto the
network to make sure that the firewall is reading as
turned off. At any case unplugged computer from
network once you are sure that the firewall is reading
as turned off
Turn off security message center notifications (3
settings) by opening the security center in the control
panel and going to change the way the security
center alerts me
Creating a Windows XP Image
Unplug computer from network
 Run check desk on hard drive
 Delete Temp Internet Files along with
the temps files in:
C:\Documents and
Creating a Windows XP Image
Delete old update files located in C:\Windows
(they are the hidden folders with the $)
Make sure see hidden files is not on and
empty recycle bin
Clear last user logged on field:
run regedit
browse to:
Double click on DefaultUserName string
Clear the value data and click ok
Creating a Windows XP Image
Turn off system restore
Run Defrag
Turn system restore back on
Make sure simple file sharing is disable
Run Zenworks agent, but don’t reboot at
the end of install.
 Run C:\Program
 Click Edit and clear image safe data and
Creating a Windows XP Image
Select No to the question about just image
 Optional: Run the following command:
Files\Novell\Zenworks\Bin\zac.exe fsg –d”
The above command is suppose to delete
the GUID file, but this command is
untested as I only recently discovered the
command in the Novell docs. You can go
on to the next step to delete the GUID file
manually if the above command does not
do it
Creating a Windows XP Image
Delete DeviceGUID file located at:
C:\Program Files\Novell\ZENworks\conf
 Restart computer and boot to Zenworks
Imaging using PXE (Ctrl-Alt) – Imaging
Maintenance Mode
 At command line: zisedit –c
Which is the command used to clear any
image safe data
Creating a Windows XP Image
Type in: img
Which is the command used to launch the Zenworks
imaging system
Select Make Image – Compression Level needs to
be set to compress for size
Type ip address for Zenworks server where the
image will be stored and give name to image based
on the computer model number
Description: For HP/Compaq <model> computers.
<Operating System> <Date>
<Zenworks version>
Creating a Windows XP Image
After creating the image you will need to edit the image
using Zenworks Image Explorer:
Open the image using image explorer
Right click on the partition and select properties
In the original size field specify the new partition size,
which should be: 999,070,049
Click save
Basically you are changing the properties of the partition
so that when imaging Zenworks will use the whole
hard drive as long as the drive is less than 990 GB in
Deploying an image
Boot into your imaging environment
 Delete all partitions on the computer
img –pd –all
Create a new single partition and make
it active
img pc1 ntfs
img pa1
Naming the computer
Deploying a image (cont.)
Enter the following information in the
designated fields:
Computer Name:
DNS Hostname:
***netbios name and dns hostname are
the name of the computer ***
***both field should have the same
Deploying a image (cont.)
Exit out of zisedit menu
 From the command prompt enter the
following to deploy image
img rp <ip address of server> <image
name>.zmg a1:p1
You will have to manually restart the computer
after it has finish imaging.
Deploying a image (cont.)
Once the computer is registered with
ZCM you can deploy an image remotely
(from ZCC, Zenworks Control Center)
using PXE boot or using the Zenworks
partition if the Zen partition is install
locally on the computer
Creating ZCM 10 Datatel Bundle
Create an empty Windows bundle
2. Add Action (Install) – Install Directory
Source directory: License Files (content
will be uploaded to server)
Destination directory:
zmd\ZenCache\License Files
Copy Option: Copy Always
Creating ZCM 10 Datatel Bundle
Add Action – Delay (60 seconds)
 Add Action – Install MSI
Select the datatel msi file along with other
files to upload to server MSI Properties:
zmd\ZenCache\License Files
Creating ZCM 10 Datatel Bundle
C:\Program Files\Datatel\UI
Creating ZCM 10 Datatel Bundle
Add Action – Delay (30 seconds)
 Add Action – Launch Windows Executable
Launch Windows Executable
Command Line Parameters:
/n "C:\Documents and Settings\All
Users\Application Data\Datatel\startup.wis"
Creating ZCM 10 Datatel Bundle
Run as normal user
Wait before proceeding to next action:
Wait until action complete
Creating ZCM 10 Datatel Bundle
Add Action – Delay (15 seconds)
 Add Action – Install File
Source directory: (content will be
uploaded to server)
File to be installed: DATATEL.INI
Destination directory: %userprofile%\My
Copy Option: Copy Always
Creating ZCM 10 Datatel Bundle
Once the application has been created go
to the Uninstall Tab and enable the
uninstall option:
Select the Uninstall Tab-Options and enable:
Enable Uninstall
Allow user to perform uninstall
Click Apply
 Zenworks keeps track of all the actions
created in a bundle, so when you enable
the uninstall option it, which is not enable
by default, all the uninstall options are set

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