S2.0 Beta Knowledge Transfer

Report
One-X Deskphone Edition
Release 2.0
GA Knowledge Transfer
Rob Mitchell
96xx IP Telephone Systems Engineer
© 2006 Avaya Inc. All rights reserved.
Avaya – Proprietary & Confidential. For Internal Use Only.
Agenda:
No new hardware
New S2.0 Software
– Network-related
– Switch-related
– UI-related
Other Admin/Support Considerations
© 2006 Avaya Inc. All rights reserved.
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96xx S2.0 Software: Network-related
Local Procedure to enable/disable 802.1X Supplicant
– Under 802.1X, you see (defaults in red):
• Supplicant
Disabled;Unicast only;Unicast/multicast
Based on DOT1XSTAT
• Pass-thru
pass-thru mode;p-t w/Logoff;Disabled
Based on DOT1X
USBPOWER parameter in configuration file:
– 0 = Turn off USB power regardless of power source
– 1 = Turn on USB power only if Aux powered
– 2 = Turn on USB power regardless of power source
– 3 = Turn on USB power if Aux powered or PoE Class 3
© 2006 Avaya Inc. All rights reserved.
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96xx S2.0 Software: Network-related, cont.
Expanded HTTP parameters:
– HTTPORT; 80-65535; TCP port number used for HTTP file
download
– TLSDIR; 0-127 ASCII characters; path prepended to all
filenames in HTTPS downloads
– TLSPORT; 80-65535; TCP port number used for HTTPS file
download; default is 411
© 2006 Avaya Inc. All rights reserved.
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96xx S2.0 Software: Network-related, cont.
Download and use third-party trusted certificates
– New administrable values in configuration file:
• BRAUTH; Include registration credentials in HTTPS
backup/restore transactions, 0 (no) or 1 (yes)
• TLSSRVRID; Flag to check if TLS server identity is to be verified
against its certificate (for non-Avaya certificates); 0 (no) or 1
(yes)
• TRUSTCERTS; 0-255 ASCII characters, 0 or more filenames or
URLs, of trusted certificates to be downloaded (not allowed in
DHCP)
© 2006 Avaya Inc. All rights reserved.
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96xx S2.0 Software: Network-related, cont.
Increased Push control
– New administrable values in configuration file:
• PUSHPORT; 80-65535; TCP listening port used for push server
• PUSHCAP; 000-9999; 3 or 4 digits:
– If only 3 digits, telephone assumes 1st digit is 0.
– 1st digit = Audio transmit push
– 2nd digit = Audio receive push
– 3rd digit = Display (web) push
– 4th digit = Top Line push
0 = Push type disabled
1 = Barge-in push mode only
2 = Normal and barge-in mode allowed
Examples: default (2222) allows all pushes in all modes. 0000
means all Push is disabled
© 2006 Avaya Inc. All rights reserved.
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Avaya – Proprietary & Confidential. For Internal Use Only.
96xx S2.0 Software: Switch-related
Guest Login
– 3 administrable parameters in configuration file:
• GUESTLOGINSTAT; Guest Login permission code, 0 (no) or 1
(yes)
• GUESTDURATION; Default Guest Login duration 1-12 hours;
default is 2 hours.
• GUESTWARNING; Guest Login warning interval; 1-5 minutes;
default is 5 minutes
– Normal registration can show "Guest Login" displayed in "A"
menu, if invoked, user gets standard Login screen plus
administrable Duration.
– User has normal registration, gets warning of upcoming
forced logout, and is logged out if not on a call when Duration
expires. Phone then returns to original registration
© 2006 Avaya Inc. All rights reserved.
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96xx S2.0 Software: Switch-related, cont.
QKLOGINSTAT
– Same as 46xx; allow use of "#" to expedite re-logging in? 0
(no) or 1 (yes)
© 2006 Avaya Inc. All rights reserved.
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Avaya – Proprietary & Confidential. For Internal Use Only.
96xx S2.0 Software: UI-related
With impact on admin/servicing
Local Procedure for adjusting CONTrast
– Listed under Craft menu as CONT
– Allows same Contrast adjustment procedure as user option
– 9640 (color set) allows adjustment only of SBM24s
Expanded Audio Customization parameter
– AUDIOENV expanded from 0-107 to 0-299 (see Admin Guide
for details)
© 2006 Avaya Inc. All rights reserved.
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Avaya – Proprietary & Confidential. For Internal Use Only.
96xx S2.0 Software: UI-related, cont.
With impact on admin/servicing
Customizable Screen savers
– File named in SCREENSAVER in 46xxsettings file
– Displayed after idle timer reaches value of
SCREENSAVERON (not new) assuming valid file
– Must be *jpeg format (not *jpeg2000); at most 32KB, height
and width must not exceed display limits (HxW)
• 9610: 160x160
• 9620: 160x320
• 9630/9640/9650: 240x320
– Can use color on non-9640, or grayscale on 9640
– If smaller than limits, will move around
© 2006 Avaya Inc. All rights reserved.
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96xx S2.0 Software: UI-related, cont.
With impact on admin/servicing
Switch-based features on softkeys (SKs)
– Settings file parameters are lists of feature codes (e.g. SAC =
35) specified in S2.0 Admin Guide
– Feature labels displayed on SKs from left to right depending
on call state
– Emergency SK bumps feature button to the right
– Redial can also be administered or replaced
– Certain SK labels are fixed (depends on call state)
– Example: without IDLEFEATURES, user sees SKs:
Redial Send All Emerg. {blank}
if PHNEMERGNUM non-null
IDLEFEATURES = "35,26,1000", user sees:
Send All Directory Emerg. Redial
© 2006 Avaya Inc. All rights reserved.
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Avaya – Proprietary & Confidential. For Internal Use Only.
96xx S2.0 Software: UI-related, cont.
With impact on admin/servicing
Switch-based features on softkeys (cont.)
Configuration File
Parameter
Call Appearance
Call State
Number of
Features Allowed
IDLEFEATURES
Idle
0-6
DIALFEATURES
Dialing
0-5
RINGBKFEATURES
Far-end ringing
0-5
TALKFEATURES
Far-end connected
0-3
– Cannot specify call appearances or Team Buttons
© 2006 Avaya Inc. All rights reserved.
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Avaya – Proprietary & Confidential. For Internal Use Only.
96xx S2.0 Software: UI-related, cont.
With impact on admin/servicing
Voice Initiated Dialing (VID)
– New administrable value in configuration file:
• VOXFILES; 0-255 ASCII characters; 0 or more voice language
filenames
– Used when Contacts pressed; user has 10 seconds to say
what contact to dial:
format= {"Call"} Name {optional modifier}
modifier is "At home", "Mobile", "Cell phone", etc.
– VID uses downloaded language files for translations and
pronunciations
– User has option to enable/disable VID or select voice
language file, which is then downloaded to phone, 1 file at a
time
© 2006 Avaya Inc. All rights reserved.
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Avaya – Proprietary & Confidential. For Internal Use Only.
96xx S2.0 Software: UI-related
With no impact on admin/servicing
Auto-scrolling of Phone screen
Contact Search
Enhanced Team Button UI
Contact pairing
USB Contacts with/instead of local Contacts
Contacts in Hebrew, Cyrillic, sort order
Emergency button available on Unnamed Registration
screen; auto discard of previously dialed digits
Mute icon in the Top Line
Minor tweaks to a few softkeys, etc.
© 2006 Avaya Inc. All rights reserved.
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96xx S2.0 Admin/Support Considerations
CM Admin: No change
File server Admin
– New configuration file parameters
– Load voice language file(s) from Support site to file server if
desired
Phone Procedures
– Reset phone to obtain new software/settings/etc.
© 2006 Avaya Inc. All rights reserved.
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96xx S2.0 Troubleshooting
(See Chapter 5, 96xx Installation & Maintenance Guide)
New issues:
– Not all USB sticks work with the phone. USB1.0 sticks have
highest failure rate. Recommend USB1.1 compliance
– Ensure the USB stick is pressed firmly into the port. Some
sticks do not mate tightly with the port.
– Team Buttons may need a new CM upgrade to be fully
functional (the "flutter" problem when team member is Busy
and "Forwarding" is enabled)
– Phone reboots if space character is in list of voice language
files (VOXFILES); use commas instead!
– Upgrade takes longer time than normal
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96xx S2.0 Troubleshooting, cont.
(See Chapter 5, 96xx Installation & Maintenance Guide)
VIEW and Network Information screens add:
– Supplicant value
– Pass-thru value
– Bluetooth adapter software version (if applicable)
– Voice Language file currently in use
MEMHEAPFREE in MIB reports bytes of VM in Heap
GKTCPPORT in MIB reports 0 if phone not registered,
else TCP port number for signaling connection
WMLSMALL in MIB reports 9610 browser home page
© 2006 Avaya Inc. All rights reserved.
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96xx S2.0 Troubleshooting, continued…
MIB changes include new objects (endpt…):
– Audio environment: AUDIOENV, AUDIOSTHD,
AUDIOSTHS
– Security: BRAUTH, TLSDIR, TLSPORT, TLSSRVRID,
TRUSTCERTS, NVTRUSTLIST
– DHCP: DHCPINUSE, DHCPLEASEEXP, DHCPSTD,
DHCPT1REM, DHCPT2REM, SSONCONTENT
– 802.1X: DOT1XSTAT
– Applications: GUESTDURATION, GUESTLOGINSTAT,
GUESTWARNING, PUSHCAP, PUSHPORT,
QKLOGINSTAT, SCREENSAVER, WMLSMALL,
VOXFILES, NVVOXFILES
– Misc: HTTPPORT, MEMHEAPFREE, GKTCPPORT
© 2006 Avaya Inc. All rights reserved.
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Avaya – Proprietary & Confidential. For Internal Use Only.
96xx S2.0 MIB Changes (cont.)
MIB changes include new objects (endpt…):
– Hardware-related (Group 5; Adjuncts)
BTADHWVER
Bluetooth Adapter Hardware Version
BTADSTAT
1 if phone has a Bluetooth adapter attached
BTADSWVER
Bluetooth Adapter Software Version
GIGEHWVER
GigE Adapter Hardware Version
GIGESTAT
1 if phone has a GigE adapter attached
GIGESWVER
GigE Adapter Software Version
SBM1HWVER
Hardware Version of first SBM24
SBM1SWVER
Software Version of first SBM24
SBM2HWVER
Hardware Version of second SBM24
SBM2SWVER
Software Version of second SBM24
SBM3HWVER
Hardware Version of third SBM24
SBM3SWVER
Software Version of third SBM24
SBMSTAT
Number of SBM24s attached (0-3)
USBPOWER
Current value of USBPOWER
© 2006 Avaya Inc. All rights reserved.
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Avaya – Proprietary & Confidential. For Internal Use Only.
References and Resources
Administration
– S2.0 96xx Series Installation and Maintenance Guide
– S2.0 96xx Series Administration Guide
S2.0 User Guide and Quick Reference Card for each of:
• 4 telephones: 9620/30/40/50 (9610 not changed)
Wall mount/Stand/Safety Instructions
MIB, application software (including language files),
language localization tool, boot code
All available on avaya.com/support
© 2006 Avaya Inc. All rights reserved.
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Avaya – Proprietary & Confidential. For Internal Use Only.

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