Extreme Networks Qualified Solutions for Microsoft Lync Leveraging the Power of Technology Partnerships ©2014 Extreme Networks, Inc. All rights reserved. Why Lync, Why Now? Market Drivers Unified Communications at inflection point; Applications ascendant Mobile workforce and BYOD shifting dynamic from traditional desk requirements Single platform of Voice/Video/IM/Presence/Web for existing MS deployments ©2014 Extreme Networks, Inc. All rights reserved. Lync Momentum Microsoft now the global leader of enterprise voice lines shipped Fastest growing business unit at Microsoft – over 30% YOY growth in 2013 Accelerated adoption through Office365 cloud-enabled UC 90% of Fortune 100 currently use Lync as their primary communication tool Almost 60% of enterprises (500+ seats) are deploying or planning to deploy Lync ©2014 Extreme Networks, Inc. All rights reserved. More Than Instant Messaging The Challenge With Lync Deployment requirements are complex Often involve separate UC, application and network owners Lack of visibility into performance, metrics, and diagnostics Low quality experiences slow adoption, increase trouble tickets, reduce ROI ©2014 Extreme Networks, Inc. All rights reserved. Automated QoS and Comprehensive Analytics Across Lync-Qualified SDN, Wired and Wireless Infrastructures ©2014 Extreme Networks, Inc. All rights reserved. Extreme Networks and Microsoft Lync Simple Assured deployment through qualified wired, wireless, and SDN integration Holistic network visibility from mobile edge to Lync UC components Single application for network management, configuration and analytics ©2014 Extreme Networks, Inc. All rights reserved. Extreme Networks and Microsoft Lync Fast Rapid deployment through automated and adaptive QoS configuration High performance real-time network transport for “morphing” application traffic Quickly identify, isolate, and resolve application or network issues ©2014 Extreme Networks, Inc. All rights reserved. Extreme Networks and Microsoft Lync Smart Adaptive networking intelligence delivers guaranteed experience Analytics and in-depth reporting creates granular network visibility and insight Accelerated user adoption delivers ROI to the business ©2014 Extreme Networks, Inc. All rights reserved. Extreme Networks Harmonizes Microsoft Lync Orchestration Deep partnership and collaboration with Microsoft High-performance network hardware and pervasive software portfolio Holistic network automation, visibility and control through evolutionary SDN integration – deployable at scale TODAY ©2014 Extreme Networks, Inc. All rights reserved. Extreme Network - Microsoft Lync Solutions Lync Qualified Solutions – WIRELESS: IdentiFi WiFi Access points – WIRED: Summit and Black Diamond Switches – SDN: Lync SDN API Integration with OneFabric Connect Dynamic, adaptive QoS profiles leveraging existing QoS/CoS architectures Context-based Call Reporting for Lync Purview Application Analytics for Lync 10 ©2014 Extreme Networks, Inc. All rights reserved. End to End QoS and Contextual Reporting Solution Microsoft Lync SDN Integration with OneFabric Connect API Call Flow Process 1. End User initiates a call • Request is sent to the Lync Front End Server - SIP 2. Lync SDN API passes • Source – Destination IP • UDP Ports used by RTP • Type of Call 3. OneFabric Connect locates devices and users and creates dynamic profile on the switch that applies QoS to the flow/call • Each Packet is marked for QoS throughout the network • Leverages existing QoS mechanisms in the core • Lync Controller provides ongoing information to Extreme NetSight on Jitter and MOS 5. Call Termination • Remove QoS A • Add MOS data to end Report 11 ©2014 Extreme Networks, Inc. All rights reserved. SDN integration - Why does it matter for Lync? Prioritizing MS Lync based on UDP port ranges or DSCP does not work reliably – UDP port ranges can accidently prioritize other applications using the same ports, results on QoS degradation for MS Lync – DSCP based marking is only supported on MS endpoints, no support for iOS, Android etc See also Microsoft TechNet – Enabling QoS in Lync Server 2013 for devices that are not based on Windows. By default, QoS is disabled for computers and other devices (such as iPhones) that run other operating systems. Although you can use Lync Server to enable and disable Quality of Service for devices, you typically cannot use the product to modify the DSCP codes used by these devices. – Configuring Quality of Service policies in Lync Server 2013 for clients running on Windows 7 or Windows 8. Note that Microsoft Lync Server 2013 does not support QoS for other Windows operating systems, such as Windows Vista or Windows XP. Contextual reporting is not available without SDN integration and concurrently NAC deployed 12 ©2014 Extreme Networks, Inc. All rights reserved. City of Bellevue, Washington Saved nearly $100,000 in program budget by deploying Lync vs. traditional IP/PBX System Deployed QoS end-to-end to 1,200 users in their Microsoft Lync environment in “hours vs. weeks” Reduced troubleshooting time by quickly identifying application and network-related issues Gained deeper insights into City application investments and resource use, including Lync user adoption. “Using Extreme Networks made it quick and easy for us to incorporate the built-in QoS to deliver the best user experience to all of our employees across the City.” Garrett Solberg, Senior Network Architect, City of Bellevue 13 ©2014 Extreme Networks, Inc. All rights reserved. MS Lync Contextual Reporting with OneView Supported with Netsight, NAC and OneView on any Radius-based network infrastructure Dashboard Overview Detailed call reporting with additional context – – – – – – 14 User Location Device Type Switch Type AP Type Software ©2014 Extreme Networks, Inc. All rights reserved. Call Reporting - Overview Reporting all calls – – – – – MOS Start, End, Duration Caller, Callee, URI Location Info Session Info Prioritized Session Info – For EXOS based network elements 15 ©2014 Extreme Networks, Inc. All rights reserved. Contextual Reporting - Details Report by device type – Source and Destination Report by Location, Switch and Type, OS, AP and Type, OS 16 ©2014 Extreme Networks, Inc. All rights reserved. Simplified Troubleshooting Find all available user, device data with a simple search – Search for user or device or other attributes (depending on integrations like MDM and others Network context is added automatically – Start troubleshooting right out of the search result Supported with Netsight, NAC and Oneview on any Radius-based infrastructure Application context is added when Purview is installed ©2014 Extreme Networks, Inc. All rights reserved. MS Lync Reporting and Analytics – Purview On any network infrastructure 18 ©2014 Extreme Networks, Inc. All rights reserved. MS Lync Reporting and Analytics – Purview 19 ©2014 Extreme Networks, Inc. All rights reserved. Lync Qualification Wireless QoS Wired QoS No visibility or reporting SDN announcement immature and not qualified 802.11n solution only (802.11ac solution not tested) No end-to-end assurance of quality or visibility 802.11n solution only (802.11ac solution not tested) 20 ©2014 Extreme Networks, Inc. All rights reserved. SDN ONLY Aruba WiFi Controller-based solutions No support for 3rd party infrastructure No Aruba Instant support Lync not a priority for Cisco – UC competitor Wired and Wireless MS Lync Qualification Microsoft Unified Communications Open Interoperability Program (UCOIP) is a qualification program for 3rd party infrastructure and telephony vendors. Under this program, devices must pass rigorous and extensive testing, and conform to requirements specified by Microsoft in order to achieve Lync Server partner status. Extreme Networks | ExtremeXOS 15.3.14 Extreme Networks | IdentiFi Wireless Appliances and IdentiFi 802.11 Access Points 21 ©2014 Extreme Networks, Inc. All rights reserved. Extreme Networks Wired Lync Qualification supports every aspect of unified communications including VoIP desk phones, softphones, instant messaging and video collaboration using Summit and BlackDdiamond Switches IdentiFi Wireless Microsoft Lync Qualification ensures your Extreme network investment is interoperable with Microsoft Lync IdentiFi Capabilities Validated as part of the Lync Qualification process Wi-Fi Multimedia (WMM) Flexible Client Access (Airtime Fairness) Unscheduled Automatic Power Save Delivery (U-APSD) Client Load Balancing Radio Preference (Bandwidth Steering) Opportunistic Key Caching (OKC), 802.11i Pre-Authentication (Pre-Auth) 22 ©2014 Extreme Networks, Inc. All rights reserved. Software Components Microsoft Lync 2010 or Lync 2013 Microsoft Lync Software Defined Network (SDN) API 2.0 or higher Extreme Networks NetSight 6.1 or above Advanced License – NMS-ADV-XXX (e.g NMS-ADV-10 - NetSight Advanced License for up to 10 devices and 100 thin APs) Extreme Networks NAC 6.1 or above – NAC-A-XX, NAC-V-XX or IA-ES-XX (e.g. IA-ES-1k - Identity and Access 1,000 end-system license) – 500 ES license included in any NMS-ADV license! Extreme Networks OneFabric Connect (and DCM) Software – https://extranet.enterasys.com/downloads/Pages/SDN.aspx OPTIONAL (but required to get GTAC support): • • • • • 23 PS-DCM-ESU - On-Site installation of Data Center Manager DCM PS-DCM-VDI - VDI add-on for DCM PS-DCM-BASICREMOTE - Remote installation of DCM PS-OF-CONNECT-ESU - On-Site installation of OneFabric Connect using the Predefined Integration Option PS-OFCONNECTREMOTE - Remote installation of Connect using the Predefined Integration Option ©2014 Extreme Networks, Inc. All rights reserved. Extreme Networks SDN Platform 6. Business Applications WorkFlows Analytics Security Cloud/DC Orchestration OneFabric Connect Other NMS NetSight Citrix Others VMWare Microsoft OpenStack Network Abstractions Purview IdentiFi Brown/Greenfield Element Abstractions Element-Specific APIs 2. Southbound 1. Network & Infrastructure Elements NSX, FloodLight, Others. OneController NAC SDN Platform Wireless Fixed Modular 3rd Party Hypervisors = Extreme Networks ©2014 Extreme Networks, Inc. All rights reserved. Virtual Switch = 3rd Party SDN Platform Ecosystem – Marketplace, Developer Communities, Certifications, Support, SDK, Tools, Collateral On-Premise Mgmt. 3. Network Abstraction Performance Platform APIs 5. Northbound 4. Service Orchestration & Network Mgmt. Multi-Tenancy Extreme Networks Technology Partner Ecosystem • 20+ Integration Partners • 40+ Overall Partners • Packaged and New Solutions • 25 http://www.extremenetworks.com/ partners/tsp/ ©2014 Extreme Networks, Inc. All rights reserved. . Technology Solution Partner Program Enhancing value through SDN • Accelerated delivery of differentiated solutions • Expanded network value across IT functions • Performance, Flexibility, Resilience, Analytics, Automation/Programmability • Validated ecosystem architectures for faster and more transparent deployments • Mobility, Data Center/Cloud, Convergence, Security, Management, Analytics Customer/Channel Engagement Innovation Development Validation Go To Market 26 ©2014 Extreme Networks, Inc. All rights reserved. Online Resources Extreme Networks Microsoft Lync Solution Brief Solution Test Results and Deployment Guide for Microsoft Lync and Extreme Networks IdentiFi Wireless Solution Test Results for Microsoft Lync and Extreme Networks Switches OneFabric Connect SDN Integration Partners – Data Sheet CASE STUDY: End-to-End QoS and Analytics on Microsoft Lync at the City of Bellevue VIDEO: End-to-End QoS and Analytics on Microsoft Lync at the City of Bellevue VIDEO: Demonstration of How Extreme Delivers End-to-End QOS and Analytics for Microsoft Lync 27 ©2014 Extreme Networks, Inc. All rights reserved. Summary Extreme Networks provides the industry’s most comprehensive wired, wireless and SDN solution qualified for Microsoft Lync including contextual reporting and advanced analytics – Optimized Experience for the User – Automated Provisioning of QoS – In depth reporting and analytics Additional integrated solutions with the Microsoft portfolio enable – Lower operational cost – Higher degree of automation and orchestration – Simplified operation and streamlined troubleshooting 28 ©2014 Extreme Networks, Inc. All rights reserved. Thank you. Please send your questions or comments to [email protected] 29 ©2014 Extreme Networks, Inc. All rights reserved.