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Report
A Global Profile
Ross Systems
 Process Industry Focus
•
Higher success rate in process accounts
 Global Partner
•
Worldwide, complete solution, long term
 Enterprise Wide System
•
Seamless view of the enterprise
 Integrated, Process Focused Applications
•
Better fit to unique needs
 Open, Configurable and Dinamic Architecture
•
Short term ROI (faster implementations) and easier
adaptation to changes
Our Mission
To Help our customers to achieve its
strategic objectives, through the use of our
advanced SOLUTIONS .

Maintain our products in constant evolution.

Improve quality of our professional services.

Know and take profit of new technologies.

Collaborate with the best partners to bring superior
performance to our services.
A Global Organization

Founded in 1972, oriented exclusively to Enterprise
Resource Planning (ERP) Solutions.

Focus in Process Industry.

More than 9.000 sites life in more than 3.000
customers.

600 Professionals in 53 worldwide offices.

Two annual Users Meetings (RossWorld), both in
USA and Europe.
Global Sales & Support
53 Offices Worldwide/+600 Direct Employees
Moscow
Scandinavia
London Brussels
Utrecht
Northampton
Berlin
Toronto
Tokyo
Redwood
Chicago Montreal Lisbon
Budapest
Boston
Karachi
City
Dallas
Madrid
Milan
Taipei
New York
Paris
Hong
Los Angeles
Atlanta
Barcelona
Kong
San Diego
Abu Dhabi Bangkok Kuala
Lumpur
Caracas
Mexico
Singapore
Bogotá
Rio de
Lima
Janeiro
Sydney
Sao Paulo
Santiago
South-Africa
Buenos Aires
Auckland
Multi-National Implementations
• Alcoa - Closure
Systems
• Antonio Puig
• Apple Computer
• Arjo-Wiggins-Appleton
• Bacardi
• Borden Decorative
Prod.
• Cambrex Corp.
• CSR
• Dairy Farmers Intl.
• Dell Computer
• Deutag AG
• Dragoco AG
• Eli Lilly & Co.
• Firmenich, SA
• Pittsburgh Tube Corp
• Fresh Start Bakeries
• Quaker Oats
• Gelderse Papier Groep
• Quick Start Bakeries
• Guylians Chocolates
• Reutgers AG
• Harrison Crossfield
• Scott Paper
• Imprimeries Quebecor
• Sonae Group
• James Hardie
Industries
• Spillers
• Kerry Foods
• Toray Plastics
• Komatsu
• UCB
• Martinaire
• Yeo Hiap Seng
• Mary Kay Cosmetics
• Zoltek
• Novopharm Ltd
• Oxford Frozen Foods
• Suntory
Supporting Your Global
Implementation Strategy
Centralized
Semi-Autonomous
A
B
C
D
Autonomous
B
C
A
D
E
Supporting Your Global
Implementation Strategy

Examples:

Eli Lilly Central Control - localization at each plant

Kerry Foods Ross team drove two sites
Kerry Foods staff implemented next +20 sites

Zoltek Simultaneous, autonomous implementations
Supporting Your Global
Implementation Strategy

Examples:

Alcoa Closure Systems Inc. - Highly centralized
solution distributed to international sites
- China
- Spain
- Mexico
- Hungary - Brazil
- Bahrain - USA
- Germany - Russia

Harrison-Crossfield - Five sites - all autonomous
Ross Europe


UK, France, Holland,
Belgium, Germany, Spain,
Portugal, Ireland, Italy,
Russia, Poland, Czsech &
Slovak Republics,
Romania, Hungary, Greece,
Middle East
Escandinavia
•Scandinavia
•Ireland
•Northampton
•London •Utrech
t
•Brussels
•Paris
Profile:





•Lisbon
In Europe since 1982
+200 employees
+150 certified consultants
+700 customers
+3.300 life sites
•Berlin
•Poland
•Czech & Slovak
•Hungary
•Italy

•Russia
•Romania
•Madrid •Barcelona
•Greece
•Middle East
Some Customers



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
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
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

Arjo Wiggins
France Telecom Mobil
CADS
Coface
Imprimeries Quebecor
Groupe Camif
Holder
Soleco
Societe Generale
France Printemps


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UBS - union des
Banques Suisses
Firmenich
ESO - L'Energie de
L'Ouest Suisse


Home Office
Spicers Ltd.
Hampshire Chemicals
Astra Pharmaceuticals
Muller Diary
Crown Prosecution
Guinness Brewing Bg
Telford Foods Limited
Open University
Dell Computer Corp.
Cable & Wireless, PLC
British Telecomms.
National Westminster
Bank Plc
Royal London NHS
Trust
Some Customers

V
T










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
Antonio Puig
Alcoa Capsulas Metálicas
Metalogenia
Cia Canariense
La Casera
Winterthur
Heraclio Fournier
Erkimia
Centeon
Sonae - Tafisa
Puerto de Barcelona
Feria de Barcelona
Mercadona
Menarini Diagnosticos
Cromogenia Units
Tompla
Casademont





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

Carmeuse
Guylian NV
Digital Equipment
Enterprises
Quaker Oats Europe
UCB - Union Chemique
Belge
VFT NV - Rutgers
Belgian Ministry of
Sports -BLOSO
Guiness Ireland
Elli Lilly S.A.
J E O’Brien
Eire Call
Carbery Milk Products
Some Customers



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

DLO
Gelderse Papiergroep
Staadstel Osdoorp
Grondbedriif
Amsterdam
Kemira Int'l. Services
Mondi Foods BV
Ptt Post B.v.
Royal Netherlands
Navy
Ministerie Landbouw
LNV- Ministry of
Agriculture
Cadans - The
Netherlands Dept of
Social Security

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Cambrex
Hollies AB
Rostvold Systems
Oy Radiolinta
F. Hollander & Co.
Millefori SPA
Cambrex
DSS
Dragoco
ALCOA - CSI
Apple Computer Gmbh
Douwe Egberts
Engineering Research
Assoc.
Some Customers


Alcoa CSI
Mary Kay Cosmetics

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Malev Hungarian
Airlines
Hungarian Telecomms
Pick Salami
Dynastyr

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Agora Gazeta
E Wedel
Huta Czestochova
Zaclady Kuznicze
Tabuk Pharmaceuticals
Jordan Telecom
Alcoa CSI
Ross Global Support Capabilities

Global Project Manager

Global Project Team support

Global Partners

600+ trained implementation specialists

Regional support from worldwide locations

24x7 worldwide support

Regional and worldwide user groups

Local, regional and global support centers

Multilingual support
Professionals devoted to the
Customer




220 Professionals in
Europe.
Oriented to the Customer.
Total Implamentation
Service.
Projects granted in :




Deadlines.
Total Costs.
12%
14%
54%
20%
Services/Proyect
R & D and Support
Commercial
Administration
Extended experience in ERP solutions’ implementations.
Team Organization:



Through expertise.
Leaded by a Project Director.
Contiuus support of Systems Technical Team and Product Experts.
Global Partners

Andersen Consulting

Deloitte Touche

Arthur Andersen


EDS
Price Waterhouse
Coopers

M.I.S.

Cap Gemini

Sema Group


Ernst & Young
Cimix
Ross Global Product

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Designed for multi-company, multi-site, multi-entity
Language Support English, French, Spanish, Portuguese, German,
Italian, Dutch, Swedish, Polish, Hungarian,
Japanese, Chinese, Thai, etc...
Localization for local country statutes and practices
Flexible architecture to support local needs
Global version including all localized national
extensions
Euro & Year 2000 compliance
Business Processes Modelling Tools
A Growing Company
1996 - 1998 Total Revenue (in Million US $)
By Quarter
Total Year
30
100
90
80
70
60
50
40
30
20
10
0
25
20
15
10
5
0
Q1
Q2
1996
Q3
1997
Q4
1998
1996
1997
1998
More Importantly
1996 - 1998 Software Revenue (in Million US $)
By Quarter
Total Year
14
45
12
40
35
10
30
8
25
6
20
15
4
10
2
5
0
0
Q1
Q2
Q3
Q4
1996
1997
1998
Important to our Customers
Research & Development as a
% on Sales
20
18
16
14
12
10
95
96
97
98
Positioning

Process Industry:

Food & Beverage
Chemical & Petrochemical
Farmaceutical
Natural Resources (Metals, Wood, ...)

Others




Mid to Big size companies

Multinational, Global Companies

Rapid Return of Investment
Process Industry Focus
1996 - 1998 Process Manufacturing Contracts (in Million US $)
By Quarter
Total Year
10
9
8
7
6
5
4
3
2
1
0
35
30
25
20
15
10
5
0
Q1
Q2
Q3
Q4
%
1995
1996
1997
1998
10.6
-
15.5
61%
20.7
68%
30.7
80%
Gartner Group
Summary Ratings for Batch/Repetitive Functionality
6
5
5.4
5 4.87 4.8
4.47
3.81
4
3
3
2.86
2.2
2
1
0
0
Gartner Group
Summary Ratings for Continuous/Batch Functionality
6
5
5.4
4.6
4.33 4.2 4.06
4
3
3.28
2.6
2.2 2.2 2.2
2
1
0
0
Support & Service
6
6
6
5.7
5.2
5
5
4
3
2
1
0
3.5
3.4
3.3
3.2
2.8
Ross Results

RossResults ERP Solution Delivery
Methodology:

Ross Services

The FrontRunner Renaissance CS
implementation methodology

Renaissance CS Ross On-Line Knowledge

Consulting Alliance Program

Ross Global Support

SAM
“Built-in” Implementation Tools
Effective
Information
Delivery
Business
Information
Model
Built-in Methodology...“Expertise”
Results:
Total Ownership Cost
Speed, Quality, ROI
Significant
Business
Improvement
Effective
Information
Delivery
Optimize
Go Live
Business
Vision
Business
Information
Model
Test/Train
Install
Model
The Influence Groups
“We interviewed about a dozen Ross
Customers at the conference -- Even with
consultants managing the implementation
process the ratio of service fee to license price
was around one to one.”
Joel Serface
AMR Alert on Manufacturing
February 28, 1997
Process Manufacturing Client List
Pharmaceuticals/Biotechnology
Farmasierra S.L.
Mylan Pharmaceuticals
Anabolic Laboratories, Inc.
Faulding Pharmaceuticals
Napp Technologies
Astra Pharmaceuticals Ltd
Fisons plc
Novopharm, Ltd.
Astra-Merck Group
Generics (UK) Limited
Organon Laboratories Limited
Avant Immunotherapeutics, Inc.
Genetics Institute, Inc.
Osteotech, Inc.
Barr Laboratories
Genzyme (UK) Limited
Peter Black Healthcare Limited
Biopure, Inc.
Hardy Diagnostics
Pharmascience
Boston Biomedica, Inc.
IDEC Pharmaceuticals
Sanofi
Centeon SA
Intracel, Inc.
Tabuk Pharmaceuticals
Centre Specialty PharmaceutiquesLaboratorios Hipra, S.A.
Técnicas Médicas SA
Co-Operative Animal Health, Ltd. Laboratorios Norman F.A.
UCB Pharma SA
Creative BioMolecules
Lederle-Praxis Biologics
UCB-Bioproducts SA
Dako Diagnostics Limited
Matrix Pharmaceuticals, Inc.
Usana, Inc.
Eli Lilly & Co.
Menarini Diagnosticos, S.A.
Zeus Scientific, Inc.
Enzymatic Therapy, Inc.
Mission Pharmacal
Eschmann Bros. & Walsh Limited Morton Grove Pharmaceuticals
Más Información
http://www.interface.ru
http://www.rossinc.com

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