SMARTGoWire Sales Brief

SMART Meeting Pro™ and GoWire™
Enterprise Visual Collaboration solution
A Guide for the Channel and End-customer
SMART Meeting Pro™ Overview
three ways to drive a SMART display system
SMART Meeting Pro™
The optimal way to drive your SMART Board, delivering the most consistent, reliable,
feature-rich, and high-performance experience.
SMART Meeting Pro™ PE (Personal Edition)
Delivers a personal experience, focused on the end-user, including offline editing
capabilities for pre & post meeting work when you’re not connected to a SMART Board.
Go Wire™
An alternate deployment for SMART Meeting Pro™ PE, allowing anyone to use a
SMART Board, without the need for installing SMART software on the user’s computer.
Flexible deployment to meet your needs
• Extends the SMART
Meeting Pro™
experience to laptopbased organizations
• Windows & Mac
• Enables offline
editing; pre & post
meeting editing
Go Wire
• For organizations with
dedicated Windows
meeting room
computers or running
• Meeting workflow
• Multi display
• 3rd-party integrations
SMART Meeting Pro PE
SMART Meeting Pro
• Allows any user,
including guest users,
to run a SMART Board
without having to
install SMART
• Windows & Mac
users get a consistent
GoWire™ gets personal…
GoWire™ extends the value of Meeting Pro™ Personal Edition (MPPE)
to ensure your Guest can be as productive as your staff and fully
participate in, or lead the meeting with the exact same user experience
as your licensed users – crucial for efficiency.
Existing GoWire™ will remain fully operational and supported – you do
not have to upgrade these, thus safeguarding your current SMART
display investment. Shipped with every SMART display, GoWire™
remains a unique differentiator from our competitors.
The benefits of GoWire™ with MPPE
We looked at GoWire usage and the future needs of our customers. We
believe there are many benefits from using MPPE on GoWire:
• Identical to the licensed MPPE version – enhancing collaboration at
the endpoint
• Full Windows & Mac OSX support – identical functionality
• Powerful MPPE features planned, including unbound whiteboard
• Improved User Interface in MPPE
• Improved updater – download once and update all new GoWires
with a new MPPE release - without continuous internet connection
How is GoWire changing?
Replaced by
GW-MP (before Aug 12, 2013)
Meeting Pro™ 3.1 SP1
GW-MPPE (on Aug 12, 2013)
Meeting Pro™ Personal Edition 1.0
• Continues to be shipped in the SMART display carton
• Carries our new end-point meeting management product
• Contains different memory hardware – invisible to the customer
Why a new GoWire?
Why a new software product on the GoWire?
MPPE places emphasis on the end-user meeting participation – in line with our strategy of
supporting multiple participation methods – laptop, tablet etc.
We want the user experience to be common between licensed MPPE users and GoWire users.
Why new memory in the GoWire?
Economies of scale with our manufacturer meant they shifted to a new memory technology. In
order to negotiate similar pricing and hence incur no additional costs we agreed to migrate to this
new technology.
New memory is 4GB – twice that of the old GoWire. All other aspects of the GoWire hardware
remain exactly the same.
The customer need not be concerned with this memory change itself. New GoWire has undergone
rigorous acceptance testing with our supplier.
Key use cases are addressed
Use case
With GW-MP 3.1 SP1
With GW-MPPE 1.0
A guest needs to present a
slide deck, or manage the
entire meeting
Can connect and in second utilise the full
benefit of MeetingPro
As GW-MP. Some functionality such as
shapes and business gallery will come in
future releases.
Guest is a Mac user
Ink and drivers support only
Full MPPE functionality available to Mac
user – identical to Windows user
Meeting room has no
dedicated PC
GoWire connects directly to display.
Identical to GW-MP
MPPE licensed s/w not yet
standardised in the Enterprise
No license needed – GoWire supplied in
the display carton.
Identical to GW-MP
Display just purchased – need
rapid turn up for crucial mtg.
Virtually plug-and-play, if vsto and .net 4
installed on the user’s laptop
Identical to GW-MP
Administrator needs to update
a dozen GoWires
Updater needs constant internet
connection to flash each GoWire
Download the files once and then all
GoWires can be updated without internet
GoWire MPPE – growing functionality
SMP 3.1SP1
SMP 4.0
SMPPE 1.1+
May look different in SMPPE; functionality will match both Editions
Shapes tool
May look different in SMPPE, but functionality will match up
Meeting Concierge
Business Gallery
Unbound Whiteboard
New UI
Cross-Platform (Windows & Mac)
Open multiple files simultaneously
High Performance Interaction
Multi-Display Management
MPPE roadmap will bring powerful visual collaboration focused on the
end-user. Fully supported by new GoWire
Forward / backward compatibility
Scenario 1 – Brand new customer
Gets new GW-MPPE with MPPE on-board with each display purchased
Scenario 2 – Customer with old GoWires (GW-MP) only
• Can upgrade these to Meeting Pro™ 3.1 SP1
• Cannot upgrade these to Meeting Pro™ Personal Edition
• We recommend: Customers continue using these at least until they
purchase new display hardware. They remain fully supported.
Forward / backward compatibility
Scenario 3 – Mixed environments (GW-MP & GW-MPPE)
GW-MP cannot be upgraded beyond MP3.1 SP1
GW-MPPE cannot be downgraded from MPPE1.0
• We recommend:
– Customers give careful consideration to the effort and cost involved in replacing
existing GoWires. Both are fully supported.
– Customers understand that MPPE is a new product and as such carries less
functionality in its first release that MP. The balance will be restored in coming
MPPE releases.
– We understand that some customers will want to have a common user
experience across all meeting rooms. We offer the option to purchase GWMPPE. See price book for details.
Acquiring GoWires
• Additional GoWires available for purchase – see price
book for details
• Replacement GoWires on RMA basis as before
SMART Display support
• New GoWire will support all current Enterprise displays
via SMART board drivers v11.2
• Our latest Enterprise displays are also supported:
– 8084 IFP, 8070G4 IFP; 60WI projector display
Upgrading the new GoWire MPPE
• GoWire MPPE will be fully upgradable with each new
release of MP Personal Edition
• An updater will be supplied on our portal from which
administrators may download the necessary software.
This will be made available in time for the release of
New GoWire - visuals
• Same outer casing and cable.
• Rear label - same grey colour; new title
– “SMART GoWire™ with SMART Meeting Pro™ PE”
• Front label new colour to match Meeting Pro PE product
branding - Red
Known limitations and requirements with
using GoWire
• GoWire continues to require Visual Studio Tools for Office (VSTO)
and Microsoft .net to be installed on the end-user’s PC.
– The latter is increasingly common on normal laptop PCs. Both are easily
obtained and may be kept on the laptop for future use with GoWire or other
applications. The versions needed as per the existing GoWire.
• Windows 7 onwards
In keeping with the Meeting Pro™ Personal edition product, we no longer support Windows XP or Vista
• Mac OSX 10.6 onwards

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