9 Quick fixes - Ian Mann

Report

Define Services

For each Service

Outputs
◦ At strategic level
◦ Suggest no more than 20 to 35 services
◦ Summary Details
◦ Determine Community and Technical Levels of Service
◦ Determine cost to provide the Levels of Service (10 years)
◦ Community Levels of Service to Community
◦ Technical Levels of Service informs Asset Management Plan
◦ Cost to provide Service to Long Term Financial Plan
WOMBAT COUNCIL – SERVICE PLAN (SUMMARY OUTLINE)
Council Plan Key Result Area
Program Area
Sub-Program Area (budget area)
Service
Service Description and Purpose
Xxxx
(Why do we do it?. What do we do?)
Related Council Plan Strategies

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Key Issues/Themes (derived From Community Feedback And Engagement,
Future Demand)
(Key directions)
?
?
?
Customers
Availability
Accessibility
Financial
Related Planning Documents
Management
Staffing
Related Policies:
Programs
Safety
Current Principles for Service
Legislation
Delivery (the rules, guidelines, direction Competitors
we abide by, utilise to deliver the service, Infrastructure
derived from a Service Strategy, officer
Change in demand
knowledge, other documents?)
Operations
Contracts
Service Hierarchy/rules of current
service delivery
(hierarchy name, what qualifies, what
you would expect to find)
Overview of Current Service
Service Provider:
Asset Utilized/No.
Asset Providers
Programs delivered
Current Staffing Levels: (no. and
Current Resources: (no. and details)
details)
Core EFTs
Contract Employees
Grant funded/
Temporary Positions
Trainee Positions
Vehicles
Software
Computers
Mobile Phones
Other:
SERVICE PLAN ATTACHMENT NO. 1 – ANNUAL SERVICE REVIEW
Service:
Xxxx
Review Year
By
Service Provider
Summary of key Customer Expectations:
COMMUNITY & TECHNICAL LEVELS OF SERVICE & PERFORMANCE REVIEW
Customer
Expectation
Indicator
Community
Measure
Community Levels of Service
Target
Current Performance
Technical Levels of Service
Technical Measure
Target/Hierarchy
Current
Performance
ACTION PLAN Identify any proposed changes to the service delivery, including staffing and resources
Key Theme/Issue
Improvement Opportunity/Action
Responsibility
Cost
Timeframe
Status
Sub-Program (service):
SERVICE PLAN ATTACHMENT NO. 2 – ANNUAL OPERATIONAL COSTS FINANCIAL PROJECTIONS
Xxxx (Better described as a service eg “Transport “rather than asset “road”)
Review Year
By
Service Provider
FINANCIAL RESOURCES
Year 1
Budget
Year 2
Budget
Year 3
Budget
Year 4
Budget
Year 5
Budget
Year 6
Budget
Year 7
Budget
Year 8
Budget
Year 9
Budget
Year 10
Budget
Year 2
Budget
Year 3
Budget
Year 4
Budget
Year 5
Budget
Year 6
Budget
Year 7
Budget
Year 8
Budget
Year 9
Budget
Year 10
Budget
Financial Summary:
Rates
Grants Commission
Expenses:
Employee Costs:
Materials & Services
Total Expenses
Revenue
User/Fees/Fines/Contributions
Grants funding
Total Revenue
Total Nett
Year 1
Budget
Capital
Expenses:
Renewal:
Upgrade:
New:
Total Expenses
Revenue
Total Revenue
Total Net Capital Cost

Balance Sheet
◦ Green Field

Depreciation
◦ Green Field

Renewal Demand Calculations
◦ Brown Field
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Strategic planning reports
Project scoping and investigation, valuation reports, planning approvals
Demolition Costs
Disposal Costs
Site Restoration
Built up location costs (e.g. Traffic Management)
Survey and design
Professional fees
Site preparation
Formation and Earthworks
Construction (excluding Formation and Earthworks)
Contract payments
Council direct costs, wages, salaries, plant hire, materials, on-costs
Overheads
Supervision
Transport, installation, assembly and testing
Project Management
Greenfield
Brownfield
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

For long term sustainability Councils need to
◦ Retain a positive underlying surplus over the long term
 For most Councils, depreciation is amongst the largest expenditure
item.
◦ Maintain the service capacity of their assets
 Must retain the capacity to renew assets as they reach the end of
their economic life
 Renewal funding needs impact on cash flow

Sources
◦ Developers - Subdivision works
◦ Community Groups – “Rotary Shelters”
◦ Philanthropic Organisations – Contributions towards assets

What
◦ Transfer of physical infrastructure
◦ Contribution of funds
◦ Work “in-kind”

Must have good processes
◦ To recognise the asset or correctly allocate contributed funds

Assets must be capitalised
◦ Upon handover of asset
◦ Ensure all required information is obtained
◦ Require a policy (green field – balance sheet / brown field renewal)

Funding contribution
◦ Reserve the funds for the required works
◦ List project in capital works program
Ian Mann
Director
CT Management Group
Mob:
0429 941 435
Email:
[email protected]
CT Management Group
152 Lt Malop Street
PO Box 1374
Geelong 3220
Ph: (03) 5221 2566

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