Preferred Partner for The South Carolina Office of

Revenue Cycle
“Industry Leader in PM/RCM/EMR Solutions for
Rural Health Clinics ”
Dedicated to RHC’s
RHC UB-04/Split-Billing Experts
RHC Customized Reporting and Statistics
RHC Revenue Cycle Management/Billing Service
RHC Specific Workshops & Training
Over 23 years of Unmatched Customer Service
Working Relationship with North Carolina RHC’s
AMS Staff Members serve on National RHC Committee as well as local RHC Board of
Preferred Partner for The South Carolina Office of Rural Health
“AMS has been wonderful with their quick response
time and being willing to help us with any questions
that we may have. My staff feels very comfortable using
the software!”
- Shannon Chambers, Billing Manager
South Carolina Office of Rural Health
RHC Services
Practice Management System Designed for Split-Billing
Revenue Cycle Management
Electronic Medical Records Interface with ONC-ATCB Certified Application
Cloud Web Hosting – ASP Model
UB-04/Fee-For-Service Capability through integrated Clearinghouse
Electronic Patient Statements with new State-of-the-Art Patient Pay Service
Integrated Credit Card Processing
On-site, Personalized training
Practice Management
Over 6 years of R&D Specifically for RHC Split-Billing
Used by the South Carolina Office of Rural Health as a Primary Billing Tool
Customizable Scheduler
RHC Specific Reporting
User Friendly
Customizable Scheduler
Up to 10 Columns that can be customized by Provider/Patient Type/Service Type
Email/Text Message Reminders
Easy to schedule and move appointments
Very user friendly and adaptable to the workflow of each office
RHC Reports
Financial Snapshot
Monthly and Daily Cash Reports
Code Summary
Daily Operations Summary
Cost Reports
Patient Balance Reports
Aging AR by Patient/Provider/Payer
Revenue Cycle Management
• Experts in RHC Split Billing
• Allows you to Increase Cash Flows while Reducing Costs
• RHC’s are our ONLY focus
• We file your insurance, post payments, follow up on any denials, and
send statements to the patient
• Our #1 Goal Is TO Get You Paid On EVERY Claim That Leaves Your
Increase Revenue/Efficiency
Copyright 2011 Patagonia Health, Inc. All Rights Reserved.
Revenue Cycle Management
- Patient
- Scheduling
- Payments Entered
- Check In
- A/R Management
- Collect Co-Pay
- Statements
Check Out
- Customized
- ICD-9 from
- Filed to
RCM Case Study
RCM References
Cheryl L. Ballance, R.N.
Administrative Director
Ocracoke Health Center
Engelhard Medical Center
305 Back Rd.
33270 US HWY 264
Ocracoke, NC 27960
Engelhard, NC 27824
(252) 928-1511
(252) 925-7000
Email: [email protected]
Karen Steptoe
Office Manager
Pungo Family Medicine
245 Allen St.
Belhaven, NC 27810
(252) 944-2218
Email: [email protected]
Linda Solomon
Office Manager
Carolina Neuroscience Specialties
506 Jefferson Street
Whiteville, NC 28472
(910) 640-2232
Email: [email protected]
Electronic Medical Records
• Fully Featured, Comprehensive EHR
Federally Certified for Meaningful Use
• Ready for Stage 2 MU compliance
• Electronic Prescription
• Interface to Laboratories (Labcorp, Solstas, Quest etc.)
• HIE Connectivity + CCD Interface
• Advanced Features
• Patient Portal,
• Secure Messaging
Consistency / Compliance / Control
Copyright 2011 Patagonia Health, Inc. All Rights Reserved.
ICD9, DSM –IV, Service
Progress Notes/
Encounter notes
Lab orders / reports
Appointments / Messaging
Patient Portal
Billing / Financial Reports
Cloud/Web ASP Model
Cloud/Web ASP Model
• Hosted Data in the AMS Cloud
• Data is protected from Fire/Theft/Natural Disasters
• Virus Protection
• Access your data from ANYWHERE, ANYTIME
• Data is backed up to 3 different locations several times per day
• Limits IT expenses for the office
• Limited Hardware needed for Implementation
Insurance Claims
• Integrated Solution with UB04/Fee For Service Dual Capability
• Real-Time Batch Eligibility
• ERA sent to Practice Management for Auto-Posting
• Manage Your Insurance Claims
Patient Statements
• No change to the workflow of the office
• We Print, Fold, Stuff and Mail the Statements and DECREASE COSTS
• Office can view the exact statement that is mailed to the patient
• Fast Delivery Time = Increased Cash Flow
• Receive more $$ in less time with tear-off coupon and return envelope
• Optional - With Patient Pay Technology we can send up to three
eStatements before sending paper statements to reduce your costs
Patient Statements
• “Instant Integration” with AMS’ PMS
• Reduce cost of current billing process
• Provide clear online statements for patients
• Speed time to process and post payments
• Decrease errors
• Drive patient satisfaction
Patient Statements Case Study
Credit Card Processing
• Integrated Credit Card Processor on the Keyboard
• Payment is automatically posted to the patient account
• Lower your processing fees for increased margins
• Interface Is Simple to use and makes workflow more efficient for the
front office staff
Unmatched Customer Service
• 23 years of First Class Customer Service
• Only Company in the Industry to offer 1 day of Onsite Training per
year included in Maintenance and Development Plan
• Unlimited Phone, Email Support 24/7
• Receive a call back within 20 minutes guaranteed
“The Support from AMS has been excellent!
We always get a call back within 10 minutes or
-Kathy Thompkins, CEO
Palmetto Medical Care, SC RHC
See what a few other RHC’s in your area are saying about our Products and
AMS fits the needs of our Rural Health Clinic. The
customer support is outstanding! Every issue is resolved
within the day. The AMS Team made the transition to a
new billing system very smooth and successful
Angi, Billing Manager
Edgefield Medical Clinic
Edgefield, SC
AMS is the ideal PM system for RHC’s. It is very user friendly
and easy to navigate. AMS also offers a great customer
support team to help resolve any issue. I would strongly
recommend AMS to any Medical Office.
Jennifer, Office Manager
Peaschtree Medical Center
Edgefield, SC
I would recommend AMS to
anyone! The System is so easy
and the customer support is
wonderful! Changing PM
systems was not something I
was looking forward to, but
AMS made the transition very
Tracey, Office Manager
Healthwise Family Practice
Barnwell, SC
•Matt Kannan
Director of Partnership Development
[email protected]
•Paul Samia
RHC Regional Sales Rep
[email protected]

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