Sub10 Systems Professional Services Presented By John Golding & Frank Pauer Professional Services Group Sub10 have a wide range of experienced engineers all over the world, as well as many development and design engineers based in out facility in Devon, UK. We are truly a global company supplying in to many industries. This has given us massive experience in the wireless industry. Sub10 Services – A Win-Win Situation Sub10 Services will be available like any other product line item through Sub10’s certified channel partners Partners with will be able to deliver & sell service products with the goal to: • Deliver / sell services even when own service resources are not available or busy • Provide a certain level of security for all customers, especially individuals entering the wireless sector and are new to Millimeter Wave • Help bridge the knowledge gap and allow customers to hit the ground running Launch of a Global Services Installation and commissioning Network Planning Training Support Packages Types of Support Product Many customers need support on installing links, especially for the first time We have Two methods in which we can be of assistance: • Office based – Remote access is required • Onsite – Travel to site is required Either case - 1 Day of support is purchased On Site – Installation Support Includes – • 1 Day on site Support • Covers V or E Band Products • Hands On Training • LOS Training & Guidance • Link Commissioning • Link Performance Tests using calibrated test equipment. E1000 (E-Band) 1875 Euro LP V Series Products 1500 Euro LP Note: This service is global, Travel costs are covered up to 250 Euro Remote – Installation Support • • • • 1 Day Office based support Covers V or E Band Products Remote Commissioning Installation Technical support via direct line • Remote Access via Team Viewer or other • Less cost than onsite E1000 (E-Band) V Series Products 438 Euro LP 438 Euro LP First link bundle • • • 2 days of support in total Day 1 - Onsite Training for technical/sales staff in the office Day 2 - Day Installation assistance & Commissioning for first Link on site This is aimed at first installations – new Partners, Distributors or end customers who want to jump the learning curve. Often the first installation is where most of the learning is done, this is often something which an end customer does not need to see! This bundle is designed to take away that pain. First Link Bundle: 3125 Euro LP Remote Commissioning Plus • Includes 1 year Extended Warranty • (1 Day Office Based) Remote Commissioning • Installation Support via TeamViewer or Other Additional 3rd years warranty is designed to encourage the use of the remote commissioning service. This then gives you security on two fronts Remote Commissioning Plus: 750 Euro LP RepeatIt RCS Server Installation RCS is a Server used for managing our RepeatIt range of products. If you decide not to use the remote Cloud service, we can build you one of your own. • Local onsite Installation 1875 Euro LP • Remote server installation 1000 Euro LP Special cases – If you already use the Cambium Wireless manager, we can make changes to enable management of RepeatIt products (2 days on site) 3750 Euro LP MMW Network Planning We offer an off site planning service which allows you to deploy a dense MMW network with confidence. The service utilizes an in house tool developed at Sub10 We can also help you with Feasibility checks and link budgets on a per link basis 1 Link 5 Links 10 Links - 250 Euro LP 188 Euro LP Per Link 125 Euro LP Per Link RepeatIt Network Planning Networks using RepeatIt product can become very complex. Estimating the coverage and capacity of a PtMP network is a specialist area We can help you plan your network and optimize it so that you realize maximum value for money RepeatIt network planning – based on hourly billing, as the scale and complexity of the network is variable 188 Euro LP Per Hour Product Training and Certification MMW Focused Technical Training E1000/V100/V320/V1000 1.5 Days 3125 Euro LP RepeatIt Focused Technical Training All products and the Cloud 1 Day 1875 Euro LP Combined MMW and RepeatIt 2 Days 3750 Euro MMW Installation and Commissioning training 1 Day 1875 Euro Certification By getting Sub10 Certified you will enjoy the benefits of our Gold and Platinum Support Packages Benefits include: • Priority Hot Line Access • Training Vouchers • Onsite installation vouchers • Advanced warranty replacement (links purchase during contract) • 3rd years warranty if you purchase 10 links within the contract period Note: befits vary depending on package you choose Premium Support Packages Silver 375 Euro Per Month • Priority Hotline Access • 1 Training Voucher (2 Days per year) • 1 onsite installation Voucher • Support Site login Gold 1250 Euro Per Month • Priority Hotline Access • Advanced warranty for all links purchased during contract * • 1 Training Voucher (2 Days per year) • 1 onsite installation Voucher Platinum 1500 Euro Per Month • Priority Hotline Access • Advanced warranty for all links purchased during contract • 1 Training Voucher (2 Days per year) • 1 onsite installation Voucher • 3rd warranty year per link purchased (up to 10 links per year) * Pricing Service Product Price Book Questions ?? Please us your “Go Webinar” Questions Text Box Support.sub10systems.com Visit Our Support site – See when we are running training or holding Webinars Have access to the latest firmware and documentation Our Main Website www.sub10systems.com Find Out More Please join our Social Media sites to enjoy the latest news on our products and events Facebook.com LinkedIn.com Twitter.com Thank You!