SchoolDudeTutorial-Housing

Report
Welcome to “School Dude”
Fitchburg State University’s
Work Order Request System
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Here is the MySchoolBuilding.com log-in page for Fitchburg State University where you
as a Requestor will enter yourself into the system.
Insert your e-mail address in the space provided and click submit
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All New Users will receive this error message, just proceed to enter your last name and click
submit.
Note: This message will only appear on your first time log-in.
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NOTE: This may happen if you have the same last name as someone who’s already in the system.
It will default to “My name is not listed” click the submit button.
4
Your last name and e-mail address should already be filled in.
Please enter the remaining fields and click submit.
5
This is the Home Page for myschoolbuilding .com
Across the top of the page you’ll notice 4 tabs; “Maint Request”, “My Requests”, “Settings”
and “Help”. These tabs will help you navigate through the work request process.
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Step 1
All of your contact information has been entered at the initial log-in.
This information is automatically entered every time you submit a work order.
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Step 2
• Click Location Box - choose the building you’re requesting the work to be performed in.
• Click Area Box - choose from the list provided (1st floor,2nd floor)
• Click Area/Room Number - enter the room number that needs repair
Note: If you check the box remember my entries the same location and area will come up on every work
request
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Step 3
NOTE: Please select the Housing icon for all work orders. Once selected, it will be highlighted with a
RED OK circle.
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Step 4
Describe your problem and please give us as much detail as possible.
This will allow us to speed up the process of completing the work request you have submitted.
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Step 5
PURPOSE: Please click Housing and Residential Services for all work requests.
NOTE: This is a required field
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Step 6
Enter the Submittal Password which is fsc
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Step 7
Click Submit and your work order will be processed.
Note: You will receive notification via e-mail when we receive your request, and when the status of
your work order changes (complete, on-hold, waiting for parts)
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My Requests Tab
• This tab will show the new work request you just made. Each Request you make will be added to this list
and you can check on it’s current status at anytime.
• You can Search requests by entering a Key Word or click on Show All link
NOTE: you can filter and sort requests by using any of the information located in the blue header box by
clicking the word in each category.
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The Settings Tab
This is your personal information in a Nutshell. Use this page to edit your personal information or
check or change your preference on email notifications. If you make changes, remember to enter the
submittal password (fsc) and then click submit.
NOTE: If you’ve made changes, the page will refresh to bring up the same screen only now, the words
“ My Settings Saved” will appear in RED at the top of the page
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Now that we’ve logged in, inserted your personal information in the Setting Tab and made a
Work Request let’s not forget the Help tab.
For questions or assistance please contact Linda Fleming at x 3115
NOTE: You can also download a copy of the Requestor Manual.
That’s all there is to using School Dude’s Work Order Request System .
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WORK ORDER STATUS DEFINITIONS
1. New Request: All work orders initially are set to New Request.
2. Work in Progress: Any work order assigned or scheduled to be completed would be
considered as work in progress.
3. Complete: A complete status signifies that all the actual work has been done. This will alert
requesters that the work order has been done.
4. Declined: The declined status defines any work orders that will not be done.
5. Parts on Order: This defines any work order waiting for parts before continuing.
6. Duplicate Request: Any work order entered twice or previously requested.
7. On Hold: Work placed on hold for any reason besides waiting on parts would have this
status.
8. Waiting for Information: You may encounter this status if we need more information from
you the requester.
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