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Displayed on the next
slide is an example of an
Information Request letter
that I’ve written.
The purpose of this
request letter is to acquire
more information on the
cost and available
capacity for a companywide meeting at a resort
location.
S o f t w a r e . c o m
658 Cedar Street, Fifth Floor
Saint Paul, MN 55155
Ph: 651-222-5555
Fax: 651-222-5678
October 30, 2009
Ms. Isabella Cervantes, Manager
Convention Services
Caesar’s Palace Las Vegas
257 Palace Drive
Las Vegas, NV 87551
Dear Ms. Cervantes:
Can Caesar’s Palace Las Vegas provide rooms and accommodations for about 125
employees of Software.com, and their families, from April 20 through April 24 or July 10
through July 14?
Caesar’s Palace Las Vegas came highly recommended for its size and entertainment
facilities. We are planning a conference and vacation retreat and are looking for
information about pricing and room availability. Will you please answer the following
questions, as well?

Is there a banquet room that can seat up to 125 people?

Does the hotel have three conference rooms that will each fit 25 or more people?

What type of family entertainment options do you have?

Do you have a special rate for off-peak periods?
Your answers to these questions will help us decide when and where to hold our
conference. A response before December 3 is appreciated, since that is the deadline for
making our decision.
Sincerely yours,
Jeff Pearson
Marketing Manager
JBP
Displayed on the next slide
is an example of a Request
Refusal letter that I’ve
written.
The purpose of this letter is
to respectfully and tactfully
refuse the request of two
employees who want a
copy of an expensive
software program.
To: [email protected]; [email protected]
From: Jeff Pearson
Subject: Adobe Photoshop Request
Cc:
Attached:
Robert and Jose,
Thank you both for asking me for a copy of the updated version of Adobe Photoshop
first. I am glad to hear we have such conscientious employees here. Your eagerness to
expand your knowledge by learning new software programs is a great asset to this
company.
As both of you know, new software is expensive. With that being the case, our license
with Adobe only covers up to five people on a network server. Unfortunately, any use
outside of what is stated in the contract would be a breach of that contract, and it would
also be against the law.
If you have time in your day to come and see us, the Reprographics Department will be
showing people how we use the new software. Let me know when you’re available, and I
will set up a demonstration.
Sincerely,
Jeff
Jeff Pearson
Manager, Reprographics Department
E-mail: [email protected]
Office: (612) 123-4567
Cell: (651) 891-0112
Displayed on the next slide is
an example of a Persuasive
Favor/Action Request letter
that I’ve written.
The purpose of this request
letter is to persuade a wellknown money expert to be
the keynote speaker at a
college graduation ceremony.
Associated Student Organization
UNLV
4505 S. Maryland Parkway
Las Vegas, NV 89154
Ph: 702-222-5555
Fax: 702-222-5678
November 28, 2009
Ms. Suze Orman
P.O Box 4502
New York, NY 10014
Dear Ms. Orman:
As referenced in the title of your new book, The Money Book for the Young, Fabulous &
Broke, young people have lackluster abilities when it comes to managing their finances.
This lack of personal financial management is part of a gaping hole in the American
education system, and it’s why we see you as a valuable beacon of knowledge in the
world of money matters.
Today’s students can stay up for hours and write papers about anything from Magellan to
Madonna. They have been taught background information on any number of subjects,
even financially relevant subjects such as accounting and business. Students today have
been prepared for every facet of their lives except how to manage their own money; a
subject for which you are world renown.
The Associated Student Organization at the University of Nevada, Las Vegas has
suggested inviting you to be the keynote speaker at a special graduation convocation on
May 26. We can only offer you a small honorarium of $1,000; however, you are free to
promote your new book wherever you see fit. Additionally, we will promote your book
ahead of your possible arrival. Your expertise in financial management will be a priceless
tool that our students can use throughout their lives.
Although it is a formal graduation ceremony, you are free to make your speech any
length you would like. Any bit of knowledge that you can share will certainly be useful to
our graduating students.
Will you be able to share your financial expertise with us on May 26th? Call me at (702)
222-5555 or e-mail me at [email protected] before April 1 to let me know.
Sincerely,
Jeff Pearson, Program Chair
Associated Student Organization
University of Nevada, Las Vegas

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