Listening Styles Presentation

Report
(Collaboratory Leadership Class #5)
Communication and
Awareness
How to Communicate in Leadership
http://changingminds.org/techniques/listening/listening_styles.htm
Listening Styles
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People-oriented
Content-oriented
Action-oriented
Time-oriented
People-Oriented Listening
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show strong concern for others and their
feelings
external in focus
use stories as a means of understanding
use appeal to emotion in their arguments
can find problems when they become overly
involved with others
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can impair sense of judgment and ability to
discriminate
may associate so strongly to others that they
don't see limitations and faults
Content-Oriented Listening
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more interested in what is said than who is
saying it or what they're feeling
focus on facts and probe into detail
seek to understand cause-and-effect
look for pros and cons and seek solid logical
argument
can run into trouble when they reject ideas of
others because it doesn't have sufficient
supporting evidence
Action-Oriented Listening
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focus on what will be done, what actions will
happen, and when and who will do them
look for plans of action
like crisp, clear descriptions and answers that
are grounded in concrete reality
can be impatient and hurry speakers towards
conclusions
can appear overly concerned with control and
less about the well-being of others
Time-Oriented Listening
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have their eyes constantly on the clock
organize day into neat compartments
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will allocate time for listening but will be concerned
if it runs over time
talk about time available and seek short answers
which are too the point
may constrain people who are focused first on
people elements

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