Document

Report
QUALITY CONTROL
AND STANDARDS’
APPLICATION IN
EDUCATION
Zlata Dolaček
Prof. Vladimir Sigmund
University of J.J. Strossmayer in Osijek
Faculty of Civil Engineering
European Union’s strategic goal
• The Lisbon Declaration of March 2000:
EU should become the world’s most
competitive knowledge-based
economy by 2010
• Key factors: high quality of education and
training
Strategic objectives
1)
2)
3)
Improving the quality and effectiveness of education and
training systems in the EU
Accessing all education and training systems easier
Opening-up education and training systems to the wider
world
Detailed work programme on the follow-up of the
objectives of Education and training systems in
Europe
OJ 2002/C 142 /01 (14.06.2002.)
•
refined into 13 associated objectives
Quality management and assurance
• Increasing the quality of education is related to:
– society’s expectations of the institution
– how it is resourced, governed, managed and
linked to the outside
– how it invests in and benefits from partnership
– how it fosters the development of learning and
learning environments
– how it makes, implements and evaluates plans
to improve quality
Quality management and assurance
Common understanding of high quality and
application of measures to achieve it
Fostering mutual trust between countries
Compatibility of systems
Appropriate conditions for student and teacher mobility
ECTS
Certificate and Diploma supplement
Attractiveness of education
world-wide
Foreign students as % of all university students, 2002
Source: The Economist, No 8394, page120
Quality standards
• IWA 2:2003 - Quality management systems
- Guidelines for the application of ISO
9001:2000 in education
• contains the full text of ISO 9001:2000, clause-byclause, followed by specific text making the standard
easier to understand and implement by the education
sector
Quality management system Faculty
-
Quality manual – quality policy, quality of curricula
contents, proposed organizational structure of
educational process, faculty management
-
Quality management procedures – equipment,
technology, space, best resource allocation, evaluation
procedures (establishing quality indicators),
improvement suggestions, student office
-
Other quality documents – supporting
teaching/learning process
Faculty organization
Faculty activities
State laws and regualtions
Faculty statute
Collective agreement
Teaching practice
employees
Research practice
employees
Vision
Organization and quality
management
students
engineers
hypothesis,
research
projects
research
results
engineering
problems
projects,
problem
solutions
Expert work
Dean
Faculty council
Effective resource allocation
employees
feedback
Output
measurement
Methods
Criterion
External environment
Local community
Employment strategy
Objective
Vision achievement
Benchmarking
Competitiveness
Key issues
• Identify the skills that teachers should have –
interesting, motivating, allowing creativeness
• Provide conditions and support to teaching process –
adequate equipment, encouraging the best use of
innovative teaching and learning techniques
• Make learning more attractive
• Establish the interaction with environment
PROJECT PRESENTATION

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