Home Care Agency/Home Care Registry Regulations

Report
Home Care Agency
Home Care Registry
Licensing
Darlene Augustine, Health Quality Administrator
Department of Health
Division of Home Health
Home Care Licensure

Non-Medical Model

Consumer protections






Criminal Background Checks
Child Abuse Clearances
Competency Requirements
Health Screenings
Consumer Rights
Financial
Chapter 51 Requirements

Written Notification

60 days written prior to



Commencement of a health care service
Cessation of a health care service
Immediate Notification (ERS)


Facility noncompliance -seriously compromises
QA or patient safety
Situation or occurrence of event
Chapter 51 cont’d

Change in Ownership/Management

30 day written notice prior to


Transfer 5%or more of stock or equity
Change of Ownership



controlling interest
Facility name change
Change in management

Person responsible daily operations
Chapter 51 cont’d

Identification of personnel

Picture ID – full name, professional designation

Civil Right Compliance

Nondiscrimination Policy – posted
HCA/HCR Applications
Initial License


Sent via mail
Event reporting letter



Web address
Unique log-in information
Password Agreement


IDs responsible party for POC
Upon receipt, issuance of unique log-in, password
and user’s manual
License Renewal



Email notice 3 months prior to expiration
Online completion/submission within 45 days
of expiration
Required forms




Application
Disclosure of Ownership
Civil Rights survey
Written survey (offsite)
Licensure Renewals

April 2011 – April 2012

Total number of On-Site surveys & Written (online) surveys- 1124
DOH On-Site Inspections



Scheduled or unscheduled
Regular business hours
Components:



inspection of records,
interview office staff, consumers and direct care
workers
observation of the provision of services to
consumers
Plan of Correction (POC)

Email notification of deficiencies

Log onto POC website

Electronic submission of POC

Surveyor accepts/rejects

If rejected, submit revised POC

Follow up survey (on or offsite)
Top 5 HCA/HCR Deficiencies

Information to be Provided (S0820)

Prohibitions (S0810)

Consumer Rights (S0800)

Hiring or Rostering Prerequisites (S0200)

Health Screening (S0700)
HCA/R Hotline Complaints
4/1/2011 to 4/1/2012



Total number of hotline complaints 51
Thirty-two relating to care and services
Forty-two percent substantiated
Helpful Compliance Tips

Copy of regs onsite/post license

Prompt, timely responses

Competency requirement – 12/12/11

611.51 Direct Care Worker file

611.57 Consumer Protection documentation

Complaint Hotline 1-866-826-3644
Division of Home Health-update

Regs FAQs – posted on website (updated
April 2012)

www.health.state.pa.us
Department of Health web site

www.health.state.pa.us

Regulations

Health Care Facility Act

Title 28 Pa. Code Chapter 51

Application package

FAQs on Act 179 and Act 73
Division of Home Health



Harrisburg Field Office
132 Kline Plaza, Suite A
Harrisburg, PA 17104
(717) 783-1379
Montour County State Health Center
329 Church Street
Danville, PA 17821
(570) 849-2144
Scranton State Office Building
100 Lackawanna Avenue
Room 111, Scranton, PA 18503
(570) 963-4212
Division of Home Health

Whitehall Field Office
3730 Lehigh Street, Suite 204
Whitehall, PA 18052
(610) 821-6381

Norristown Field Office
1939 New Hope Street
Norristown, PA 19401
(610) 270-1707

Delaware County State Health Center
151 West 5th Street
Chester, PA 19013-4415
(610) 619-3490
Division of Home Health Offices
Jackson Center Field Office
(724) 684-2941
19 McQuiston Drive
Jackson Center, PA 16133
(724) 662-6050
Crawford County State Health Center
847 North Main Street
Meadville, PA 16335
(814) 336-1163
Division of Home Health Offices
Pittsburgh Field Office
11 Stanwix Street, Suite 410
Pittsburgh, PA 15222
(412) 770-3991
Mon Valley Health Center (Vacant)
Eastgate 8
Monessen, PA 15062
(724) 684-2941
Home Health Headquarters
132 Kline Plaza, Suite A
Harrisburg, Pa 17104
(717) 783-1379

similar documents