Difficult Feedback Made Easy” Dr. Franklin Medio Thursday

4th Annual
Excellence in Clinical Teaching
City-wide Grand Rounds
“Systems-Based Practice Everyday”
Louis J. Ling, MD
Professor of Emergency Medicine and Pharmacy
Associate Dean for Graduate Medical Education
University of Minnesota Medical School
Thursday, September 23, 2010
8:00 – 9:00 am
Spectrum Health Butterworth-East Auditorium
(Simulcast at Spectrum Health Blodgett)
Hosted by
Grand Rapids Medical Education Partners
• Describe the Lean Quality Improvement Method
• Identify 7 ways to improve a process
• Describe how to incorporate quality improvement everyday
Grand Rapids Medical Education Partners is accredited by the Michigan State Medical Society Committee on CME Accreditation to provide
continuing medical education for physicians. Grand Rapids Medical Education Partners designates this educational activity for a maximum of
1.0 AMA PRA Category 1 CreditTM. Physicians should only claim credit commensurate with the extent of their participation in the activity.

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