Title of your BIP Business Improvement Project presented

Report
1
Title of your BIP
Business Improvement Project presented to:
SUIC & UPVD
as partial fulfillment of the requirement for the degrees of
MBA in Hotel and Tourism Management & DU MITH
Your name
ID number
2
One slide for the Outline
• This one is easy!
3
One slide on the Destination
• Short presentation of the country/ region
• Statistics
▫ Number of Tourists
▫ Importance of Tourism in the economy
▫ A picture or two… but not too much
(cite your sources, always)
4
One (or two) slide(s) on the Company
• The hotel group (background information)
• The brand (basic information)
• Your host hotel (short fact sheet)
(From general to specific)
5
One or two slide (s) on the department
• Typically, the situation appraisal may require that you discuss some
of the following at some point of your presentation:
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Mission
Concept of Operation
Human resources situation
Processes and systems (charts/ SOP’s)
Financial status
Customer Mix
Feedback systems from customers
Challenges
Goals and objectives
Major Achievements
Key coordinating units
Training programs
Role of the Intern (you)
6
Introduction of the BIP
• Anecdote, story, background of your research
topic
▫ Tell how and why you decided to work on this
particular issue for your BIP)
• Originality (what is special about your BIP)
• Purpose of your BIP
▫ A problem to solve?
▫ A Decision to make?
• Outline your plan (Gantt Chart is great!)
7
The BIP 1
• Make sure you answer all the questions to define the
BIP
▫ What, When (or since when), How (or how bad), Who,
Where? And WHY this is an important issue to
management.
• What are the theories concerns with this problem?
▫ Discuss your literature review (who are the experts on
this topic, what are they saying about this problem?)
▫ Any best practices based on these theories?
▫ How does it relate to your problem?
8
The BIP 2
• Describe how you tackled the problem (Your
approach, methodology)
• Mention why you chose such methodology
• Did you have to investigate/ verify root causes of
problems?
• Did you have to formulate and verify
hypothesis?
▫ How did you do it? (Survey? Interview?
Observation?)
• Discuss your research and the interpretation of
the data
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Findings
• Conclude on your investigation/ research
findings.
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Recommendations
• Based on the previous conclusions, discuss the
possible alternatives to solve the problem
• Break down each recommendation into possible
action plans
• Outline the resources required, if needed
• Expected result (resolution of problem)
(This parts is the proposal, which you were supposed to present to your
supervisor before the implementation phase…)
11
Implementation phase
• Describe the implementation phase
▫ Any problem involved with this “change”
management?
• What was the outcome?
• Any negative consequences?
▫ Resistance from staff?
▫ Unforeseen problems?
▫…
12
Final Conclusion
• Warn about the possible limits of your
recommendations/ implementation
• Propose the next steps and perspectives for
further research
• Any generalization possible?
▫ That is when your work not only solved the
company’s problem, but also brought some
contribution to knowledge in your domain of
research…
13
Benefits of this BIP
• Explain how this work benefited to :
• Your company
▫ In terms of quality increased/ cost saved/ or
revenue increased
• You (professionally)
▫ Were you offered a job at the host company?
• You (personally)
▫ Increased self-confidence? new perspectives?

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