THE ROLE AND SIGNIFICANCE OF EXTERNAL STAKEHOLDERS …

Report
THE ROLE OF
STAKEHOLDERS IN
QUALITY ASSURANCE
PROCEDURES AT BIH
MEDICAL FACULTIES
CARDS 2006 University Management
JEP-41055-2006
Semra Čavaljuga, FoM UnSa project coordinator
Maida Rakanovic-Todic, FoM UnSa ass. project coordinator
KaHo Sint Leuven, Belgium - contractor
Grantholder
 Mr GEERT DE LEPELEER
 KATHOLIEKE HOGESCHOOL SINTLIEVEN
 GEBROEDERS DESMETSTRAAT 1 –
9000 Gent, Belgium
Co-ordinator
 Ms SEMRA ČAVALJUGA
 FACULTY OF MEDICINE, UNIVERSITY
OF SARAJEVO
 ČEKALUŠA 90 - 71000, Sarajevo, BiH
Other B&H partners in
alphabetical order
 CANTON SARAJEVO MINISTRY OF
HEALTH – Sarajevo, BiH
 CANTON TUZLA MINISTRY OF HEALTH
– Tuzla, BiH
 MINISTRY OF HEALTH – Banja Luka,
RS, BiH
Other partners in
alphabetical order
 UNIVERSITY OF BANJA LUKA, Banja
luka BiH
 UNIVERSITY OF EAST SARAJEVO;
Foča, BiH
 UNIVERSITY OF MOSTAR, Mostar, BiH
 UNIVERSITY OF TUZLA, Tuzla, BiH
EU Partners
 DUBLIN INSTITUTE OF TECHNOLOGY
– Dublin, Ireland
 MEDICAL UNIVERSITY OF VIENNA –
Wien, Austria
 WORLD UNIVERSITY SERVICE – WUS,
Graz, Austria
Wider objective
Harmonizing the medical faculties’
curricula with EU medical education
standards in cooperation with internal
and external stakeholders, as an
inevitable part of Bologna principles
prospective implementation in regards to
ECTS and curriculum development
Specific objectives
1. Inventory of avaliable knowledge and
competencies of medical faculty's graduates
2. Introducing procedures for testing of achieved
undergraduate medical education learning
outcomes in cooperation with internal and
external stakeholders
3. Establishing a resonance Committee on medical
education (with Public Affairs Office, Alumni
Service and Curriculum committee and its tasks)
Specific objectives
4. Creating an interuniversity pilot advanced
medical training centre to stimulate the
introduction of marked oriented approach in
medicinal education process of reform
5. Reform of more competence based curricula
6. Dissemination of the project results
Quality assurance as a
central element of the
Bologna Process
 BiH formally joined the Bologna Process
in 2003
 QA is a key to the whole academic work
and existence of the University and its
Faculties
 forward step for each University and
Faculty in BiH is introducing a quality
assurance system
European University Association
evaluation of seven B&H
universities 2003-04
 The need for improvement of mechanisms for
structured exchange and dialogue between the
university and its societal partners
Quotation:
«There are currently few mechanisms for
structured exchange and dialogue between the
universities and their stakeholders, although
there are many possible opportunities to
improve this, for the benefit of everybody
concerned».
How to determine standards
Accountability of publicly funded institutions
lies on assuring the society and state that
they are delivering the services for which
they are funded.
Evaluation criteria should be put forward
for proper assessment by external
stakeholders of the contribution to
educational needs of society delivered by
the higher educational institutions.
Stakeholders
Quality that relies on involvement by stakeholders in
helping to determine standards
A significant role in the process of reviewing academic
quality standards for medical education should be
also attributed to
 staff members and students
 alumnae/alumni,
 the broader professional community,
 employers (for instance hospitals and other health
care institutions, pharmaceutical industrial
organizations etc.)
 and patients receiving the health care
Quality improvement
 Improving medical education in the way
that includes beneficiary and sustainable
contribution to the development of whole
society
Medical faculties' long term strategy should
rely on commitment to the local
community and to social responsiveness.
PROJECT: “STAKA BiH”
This project is planned to produce the theoretical and
practical foundation for future strategic development
in Medical Education based on the needs of
healthcare system and direct consumers of
healthcare – the patients.
Take a step forward and institute a custom of external
stakeholders’ satisfaction evaluation:
 Formulating a set of applicable assessment
procedures
 Formulation of possible future uses of gathered
information in quality improvement and assisting
future reform of medical education in BiH.
Activities
 Project management
 Organization of planed meetings: The planning
meeting will be organized at the beginning and
the evaluation meeting at the end of the
project, along with two interim meetings
 Organization of threeTraining sessions on
market oriented assessment procedures in
medical education (two sessions to be held in
the first project year and one in the second
project year)
 Organization of preparatory seminar in BiH
during the first project year
Activities
 Gathering information on the current situation
regarding relationship between Medical faculty and
its stakeholders (through pre-test stakeholder’s
survey with analysis and making final survey
questionnaire during the firs project year, and making
and analising final survey that will be finished in the
second project year)
 Making a joint report on survey results
 Establishing and equipping 'Resonance committee
on medical education' (covering public affairs, alumni
service and other relevant internal and external
stakeholders contacts together with curriculum
committee) at each of the participating faculties in
B&H
Activities
 Establishing and equipping of a pilot advanced
medical training centre
 Development of conclusions on applicable
changes to assist reform of medical education
in B&H (Medical curriculum development,
ECTS, teaching and learning, examination,
clinical practice)
 Dissemination conference at the end of the
second project year
 Monitoring of the project results at the end of
both project years
Delegation of
responsibilities
Project activities on BiH faculties will be done by teams
selected on each faculty
Educational activities will be leaded by experts from EU
participant institutions and organized through training
visits at EU partner institutions
Surveys will be done by participating BiH faculties
External expert will follow the improvement of the
project at the end of the first and second year
Dissemination conference with publication of the
project dissemination results done by all participating
medical faculties representatives
Outputs
1.Identification of current situation
regarding: relationship between the
respective medical faculty and its
stakeholders.
2.Creating the plan for introducing of
structured exchange and dialogue
between the respected faculty and its
societal partners.
3.Training on market oriented assessment
procedures in medical education
applicable in B&H setting
Outputs
4. Making and equipping Resonance
Committee Office and creating its
tasks
5. Competence-based curriculum for
medical education proposed
6. A pilot medical advanced education
training centre running
7. Dissemination of project results
8. Management of the project
Done by April 2008
 1st Consortium meeting (Dublin, Nov
2007)
 1st Training session and 2nd Consortium
meeting (Gent, Feb 2008)
 Preparation of the 2nd Training session,
Vienna 2008, Apr 2008
???
Thank you!

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