Lecture 3 Project Scheduling CP - Chapter 10 1 Project Management How is it different? Limited time frame Narrow focus, specific objectives Why is it used? Special needs Pressures for new or improves products or services Definition of a project 2 Unique, one-time sequence of activities designed to accomplish a specific set of objectives in a limited time frame Project Management What are the Key Metrics Time Cost Performance objectives What are the Key Success Factors? Top-down commitment Having a capable project manager Having time to plan Careful tracking and control Good communications 3 Project Management What are the tools? Work breakdown structure Network diagram Gantt charts Risk management 4 Project Manager Responsible for: Work Human Resources Communications 5 Quality Time Costs Key Decisions 6 Deciding which projects to implement Selecting a project manager Selecting a project team Planning and designing the project Managing and controlling project resources Deciding if and when a project should be terminated Ethical Issues 7 Temptation to understate costs Withhold information Misleading status reports Falsifying records Compromising workers’ safety Approving substandard work http://www.pmi.org/ PERT and CPM PERT: Program Evaluation and Review Technique CPM: Critical Path Method Graphically displays project activities Estimates how long the project will take Indicates most critical activities Show where delays will not affect project PERT and CPM have been used to plan, schedule, and control a wide variety of projects: 8 R&D of new products and processes Construction of buildings and highways Maintenance of large and complex equipment Design and installation of new systems PERT/CPM PERT/CPM used to plan the scheduling of individual activities that make up a project. Projects may have as many as several thousand activities. Complicating factor in carrying out the activities 9 some activities depend on the completion of other activities before they can be started. PERT/CPM Project managers rely on PERT/CPM to help them answer questions such as: What is the total time to complete the project? What are the scheduled start and finish dates for each specific activity? Which activities are critical? How long can non-critical activities be delayed 10 must be completed exactly as scheduled to keep the project on schedule? before they cause an increase in the project completion time? Planning and Scheduling Activity Locate new facilities Interview staff Hire and train staff Select and order furniture Remodel and install phones Furniture setup Move in/startup 11 0 2 4 6 8 10 12 14 16 18 20 Project Network Project network constructed to model the precedence of the activities. Nodes represent activities Arcs represent precedence relationships of the activities Critical path for the network 12 a path consisting of activities with zero slack Project Network – An Example 8 weeks Locate facilities A 6 weeks Order furniture B F 11 weeks Remodel E S 4 weeks Interview C 13 3 weeks Furniture setup 9 weeks Hire and train D G Move in 1 week Management Scientist Solution Critical Path Path Length Slack (weeks) A-B-F-G A-E-G C-D-G 14 18 20 14 2 0 6 Uncertain Activity Times Three-time estimate approach the time to complete an activity assumed to follow a Beta distribution An activity’s mean completion time is: t = (a + 4m + b)/6 15 a = the optimistic completion time estimate b = the pessimistic completion time estimate m = the most likely completion time estimate An activity’s completion time variance is 2 = ((b-a)/6)2 Uncertain Activity Times In the three-time estimate approach, the critical path is determined as if the mean times for the activities were fixed times. The overall project completion time is assumed to have a normal distribution with mean equal to the sum of the means along the critical path, and variance equal to the sum of the variances along the critical path. 16 Example Immediate Activity Predecessor 17 Optimistic Time (a) Most Likely Time (m) Pessimistic Time (b) A -- 4 6 8 B -- 1 4.5 5 C A 3 3 3 D A 4 5 6 E A 0.5 1 1.5 F B,C 3 4 5 G B,C 1 1.5 5 H E,F 5 6 7 I E,F 2 5 8 J D,H 2.5 2.75 4.5 K G,I 3 5 7 Management Scientist Solution 18 Key Terminology Network activities ES: early start EF: early finish LS: late start LF: late finish Used to determine Expected project duration Slack time Critical path 19 The Network Diagram (cont’d) Path Critical path Activities on the critical path Slack 20 The longest path; determines expected project duration Critical activities Sequence of activities that leads from the starting node to the finishing node AON path: S-1-2-6-7 Allowable slippage for path; the difference the length of path and the length of critical path Computing Algorithm Network activities ES: early start EF: early finish LS: late start LF: late finish Used to determine Expected project duration Slack time Critical path 21 Advantages of PERT Forces managers to organize Provides graphic display of activities Identifies Critical activities Slack activities 4 2 1 5 3 22 6 Limitations of PERT 23 Important activities may be omitted Precedence relationships may not be correct Estimates may include a fudge factor May focus solely on critical path