A5000 for Small & Mid sized business

Report
A5000 Solution for SMB
Product presentation
© Aastra - 2012
Main concerns of our customers and our values
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Strategy
Aastra precursor for SIP implementation
Aastra innovator in Mobility
Aastra pragmatic in the Cloud
Aastra visionary for personal video use
Aastra designer of open applications
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Aastra 5000 5.4 – Solution Overview
Management
Collaboration
BluStar for PC
DECT
Mobile Clients
SIP Phone
Contact Center
Analogue/ Digital
3/20/2012
IP Phone
Unified messaging
Video
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Users
SIP Phones 6700i
Desk Phones
5300/5300ip/67xx
Video terminal
Blustar
DECT Phones 600d
Aastra Mobile Clients
Collaboration and unification
TWP Collaboration
Dialer
IVB Messaging
Vertical applications
Healthcare/
Hostel
Localization
/DATI
Call
Distribution
IVR
Messaging
Contact center
Communication Servers
Aastra XS 6/12/S
7/17/2015
Blustar for PC or ipad
Security
Embedded Web management or optional management
center 7450
Management
Aastra 5000 a global solution
Aastra XL
Aastra XD
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Several million of users call with A5000
INDUSTRY
FINANCIAL /
INSURANCE
SERVICES
TRANSPORT
LOCAL
AUTHORITIES
EDUCATION
HEALTHCARE
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The challenged addressed by AASTRA 5000
Security and quality of the solution :
• Top voice quality HiQ for IP terminals and SIP Aastra
• From end to end reliability
• Privacy and authentication to avoid intrusion and hijacking
Reduced TCO:
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Telecom cost cut : IP carriers or Wide large Enterprise network
Move Add Change for users or sites time reduced
SIP approach to support standard terminals and carriers
Flexibility to connect every kind of devices
Centralized architecture gives the ability to generalize collaboration services or
contact management :
• Conferences, Video, Instant Messaging, Contact Center
Services are homogeneous inside or outside the enterprise : Telecom service
politic
Reduced ecological footprint
• The required hardware is reduced: A5000 is more a software solution oriented, fully
virtualized enabled
• Power consumption reduction with planned stop power feeding for digital sets according
a calendar
• Users collaborate better without any move
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A5000 KEY POINTS
OPENESS
 Interfaces based on standards
 SIP, CSTA, XML,QoS …
 Soft only solution for virtualisation integration or
customer server based
 Certification with SIP carriers and applications or
Lan and Wan Infrastructure manufacturers
 Integrations with Microsoft, IBM, Linux , Mac
Flexibility and security
 Modular platform from 10 to 1000 users
 Connectivity for every kind of users :
 analogues, digital , IP, SIP, mobile
 associated sets, groups
 CPU, power supply redundancy
 Survivability- Wan failure mgmt
 Authentification & ciphering for flows and messages
TCO
 Smooth migration
 Eco conception: power consumption reduction
 Centralized mgment
 Networking with centralised services
 Collaboration suite including video
 Attendant services
 Licence per user
Mobility
 Dect over IP technology with localization
 Universal mobility - integration
 iPhone, Blackberry Smartphones
 Android , Symbian Smartphones
 Wifi – GSM
 Free seating/Hot Desking
 Softphone with Lync integration
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A5000 TCO
Modular hardware and software :
• Licenses per unit
• The most extensible range of the market
Software power :
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Least Cost Routing
Multi carriers compliancy including SIP Technology
Multi-company ,
Networking power for a full transparency services
Call supervision : CDRs
Investment protection
• Terminals/ Boards/ application compliancy from NeXspan
/M6500 installed base
• Smooth migration from legacy telephony to IP Telephony
and UC services
• Software based on standards
• Easier administration
• System reliability
• Software subscription
7/17/2015
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A5000 configuration hardware
Hardware AXseries
• Modular design
• Optional redundancy for power supply and CPU
• Same optional hardware boards for the full range
• 2 Lan ports for :
2xs
XS 6 / 12 / XS
> for ToIP flows security or
> 1 for the management& 1 for other flows
• 19 inch Rack
Sizing fitted for SMB
• Up to 500 IP users 700 legacy subscribers
XL
2XL
3XL
Benefits:
• All in One Communication solution
• Reliability
• Easier installation and support
XD
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Positioning
A5000 Server networked
150 000
IP subscribers
or mobiles
15 000
A5000 Server or Ax networked
500
AxS
AxL/D
Small
8 30 50
Ax2/3L/2/3D
Medium
96
192
Large
704
150 000
Legacy subscribers
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AASTRA XS : the core market
Target market
• SMB market -> 100 legacy users /500 users IP
• Agences & Media Gateway
General configuration
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Expansion 500 IP subscribers – 2T2 or E1
Messaging, CDR buffer, LCR, networking, PPP management
5 A5000 Dialer, 500 files for LDAP directory, 3000 expansion
DHCP, TFTP, FTP services
19 inch rack 2 U
Electric power supply back up : 2 hours
XS 6
• 2T0- 4 analogues, 2 digitals – 2S0/T0
• Expansion 38 legacy subscribers
XS 12
• 2 bri– 8 Analog. 4 digital – 2S0/T0
• Expansion to 48 legacy subscribers
XS
• 2 bri – 8 Analog. 8 digital - 4 S0/T0
• Additional rack ( 2U) - 96 legacy subscribers
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AASTRA XL
Target market
• SMB market -> 500 users
• Agencies & Media Gateway
XL
2XL
3XL
General configuration
• Expansion 500 IP subscribers
• 6 Pri/ E1 & 128 DSP VoIP simultaneously /192 VoIP
• Messaging, CDR buffer, LCR, networking, PPP
management
• 5 A5000 Dialer, 500 files for LDAP directory, 3000
expansion
• DHCP, TFTP, FTP services
• 7 U – 19 inch rack
• 3 racks in stack configuration
• Electric power supply back up : from 4 hours to 8 hours
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AASTRA XD
Target market
• High availabilty for MSB configuration
High availability plat-form
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CPU redundancy : no cut over for ip subscribers
Power supply redundancy
DHCP server redundancy
FTP, TFTP redundancy
LDAP directory redundancy
VoIP vocodeur redundancy
Configuration, voice messaging, languages, voice messages , MoH,
greeting messages redundancy
XD
2XD
3XD
General configuration
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Expansion to 500 IP subscribers
Global expansion to 1000 subscribers
6 Pri/ E1 & 128 DSP VoIP simultaneously /192 VoIP
Messaging, CDR buffer, LCR, networking, PPP management
5 A5000 Dialer, 500 files for LDAP directory, 3000 expansion
19inch rack 10 U
3 racks in stack configuration
Electric power supply back up : from 4 hours to 8 hours
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SIP Trunk Aastra 5000 solution
Several thousand of customer selected a SIP Trunk access and
A5000 with or without SBC
Configurations from 10 to 40 000 users,
Various configurations :
• Emergency services, Call Center,
• Fax transmission,
• Dect mobility or collaboration.
Numerous certifications from well known carriers :
A Full service offer : interoperability tests, ….
A5000 R5.3 Content
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A5000 & networking
SoHo
Remote ip sets and gateways
Applications
IP DECT
BluStar
Postes WiFi
SIP
Trunk
Small site
PSTN
Media Gateway
WAN
AX Series
Large site
Networking of AXSeries :
• No licences, just VoIP ressources
• VoIP & ToIP ntework
• Secured network : ISDN overflow
• Transparent networking services for users
• Centralisable resources
• User Roaming for mobility
AX Series
PSTN
IP Set
BluStar
Dual homing
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A5000 & networking
Benefits
• Same services everywhere in the network
• User mobility
• Advanced incoming call treatment
> The same service for the enterprise
• Cost reduction with :
> Centralised ressources including PSTN
> Centralised management with the optional 7450
management application
• OPEX reduction :
> 80 % of the Telecom budget concern call cost
> User Roaming : user find his working environment
everywhere
> VoIP and video network
> PSTN access optimisation, Least Cost Routing
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A5000 & Call quality
Communication quality :
• Superior voice quality for 53xxi, 67xxi set HiQs: better
than digital sets
• VoIP Standard QoS implemented available for any kind of
Lan / Wan manufacturer
Call Admission Control for ToIP, FaxOIP or Video with
supervision :
• Standard codec G711, G729a, G722, SRTP, G719, GSM
• Fax Codec G711, T38 ,
• Video call flow H264
• Additional personalized codec like
> iSAC , ilBC ….
• Back up / overflow mechanisms available
Call quality supervision ( MoS) for 67xxi & 53xxi
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A5000 & call reliability
Dual homing
Reliability :
• Specific hardware tested with A5000
software
• Defense mechanism in the core
software :
> Dual IP board attachment
> ISDN overflow in case of IP failure
between gateways
> Incoming call rerouting to another
extension if subscriber unreachable :
ViP re routing
> Optional Dual homing feature
• Optional CPU and Power supply
redundancy
• Hot plug boards
• Optional UPS
AX Series
PSTN
IP Set
Dual homing
WAN
AX Series
PSTN
IP Set
Dual homing
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A5000
Security
PSTN
Security:
• Minimal Debian OS package
A5000
• Security patch of OS policy
• Embedded firewall
Ciphered
• Out band management
voice flow
• Password management
• Ciphered management
• User authentication ( MD5 standard)
• Terminal authentication on Lan (802.1X
standard)
• Optional TLS ciphered signalling with AX &
67xxi & 53xxi (R5.2)
• Optional Ciphered Voice over IP with AX&
67xxi & 53xxi (R5.2)
Radius Server
Ciphered
voice flow
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A5000 managements
Save time and money
Plug & Play Device Mgmt
Subscriber Mgmt
Configuration file
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‘Plug & play’ deployment of phones,
Centrally generated configuration and backup
Auto-discovery of devices
Centralized firmware management
Embedded DHCP & FTP & NTP server
System Mgmt
• Periodic Back up to external database
• Database restoration
• Secured download software with automatic restart
Remote management capabilities
• Management of all users & trunks through Web
interface
• CDR interface and buffer for billing application
System Mgmt
• Full system management
capabilities exposed through a
Web UI
• SNMP supervision
• alarm reporting and
notification
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Openness Towards 3rd Party Integrations
Aastra 5000
Aastra Business
Collaboration
Integration with
3rd Party Products
Vertical
Applications
Communication
Tools
Collaboration
• Integration with all communication devices
• More flexibility - easier to deploy
• Price competitive solutions
• Microsoft, IBM, SAP, IPC, etc.
Two-pronged approach to integrate UC applications into IT systems
2015-07-17
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Aastra 5000 Collaboration Portfolio
Common Elements
TWP
Business Collaboration
Presence Server
SIP
Middleware
Soft Phone, Chat, Video, Presence, RCC,
IM, Desktop sharing, Directories , Conferencing
Media Server
Unified messaging
MX-ONE
&
A5000
Aastra 700
CTI server
Speech
Engine
Voice messaging
Unified messaging, IVR
ACP
Contact center
Incoming and outgoing
IVR , Conference bridge
Web Attendant
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A5000 Media Server in AX Series hardware
Unification
Embedded ressources in AX Series
Voice messaging for every users for free
Unified messaging
• SMTP / POP3 / TLS
• Exchange , Domino , imap
IVR
MoH and greeting ressources for contact
center
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Do not loose your time, easy dial from your
documents or your contacts
Every users with a PC /Laptop who
wants to quickly reach someone with his
phone
Universal Dialing : a simple drag and drop
from internet of the number or from your
Outlook contacts
A5000 directory access
Solution :
• Aastra 5000
• Aastra 5000 Dialer
• TWP Caller
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A5000 Communications tools
Efficiency and collaboration with TWP
Efficiency
• Universal dialing
> Click to call, drag & drop, etc.
• Multimedia calls : chat, sms, call
• Easy or complex call forwarding
• Multi directory connectors
• Presence management
• Application file pop up
• Remote worker
Collaboration
• Multimedia conferencing
> Voice, Video,
> IM, SMS, application sharing
• Call recording
Agnostic
• Windows, Mac, TSE, Citrix, Android
Easy integration with IT application
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TWP challenge
Cost savings / Reduce ecological impact
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Home office
Virtual meeting room
Unified communications
« Do more » with a low-end phone set
Increase productivity / increase customer loyalty
• More reactivity towards customers
• User friendly application, easy to use
• Better greetings on incoming call / customer identification
Response to new habits of communication
• New communication channels
• Establish any type of communication, anywhere!
• Swap in one-click from IM to a phone call, or even turn it to a video conference « on the fly »
Better control of the customer’s communication
system
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Ease of integration within IT / Telecom system
No deployment needed on desktop workstations
Thin client technology
Wide range of customer application integrations
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TWP HD Video Session
Collaborate naturally with video from your desktop,
even remotely!
Delivering HD video quality (H.264)
Select call/answer or video call/answer by incoming or outgoing calls
Make a voice and conference call with file sharing between TWP users
IP WAN
7/17/2015
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