Employee Learning Initiative

Report
IBM Learning
Why IBM is the #1 Learning Company
Best Practices in e-Learning _
Europe
May 2-5, 2006 Madrid, Spain
Ir. Mia Vanstraelen,
Director of Learning, IBM
Mia.vanstraelen @be.ibm.com
© 2006 IBM Corporation
IBM Learning
Why IBM is the #1 Learning Company
• Learning integrated in the HR agenda
• Innovative Learning approaches
• Professional development supported
by the innovative learning solution
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© 2006 IBM Corporation
IBM Learning
IBM at a Glance
IBM Revenue & Income (US Billions)
2004
Revenue
Income
2003
2002
96.3
89.1
81.2
8.5
7.6
5.3
Total workforce in excess of 400,000 in 164 countries
The largest professional workforce in the world (50% + outside the US)
Full Time = ~ 320,000
Full Time Equivalents = ~ 18,000
Contractors = ~ 72,000
Our workforce is mobile and bifurcated
53% of FT under five years of service
24% of FT over 15 years of service
42% of the workforce is mobile
56% of the workforce is in Services
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© 2006 IBM Corporation
IBM Learning
IBM Human Resources Strategy
Attract, motivate and retain the best talent in our industry
Focus on Our People + Focus on Our Clients = Business Results
Differentiators as a great employer
Diversity
Workplace
Flexibility
Performance
Differentiation
Learning
Leadership
Development
Strategy focus areas
 Growth &
Innovation
 Organizational
Capability in Hyper
Growth Areas
 Workforce
Commitment
M
E
A
S
U
R
E
M
E
N
T
S
HR Capability
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© 2006 IBM Corporation
IBM Learning
IBM Learning Vision
Positioning Learning to Develop…
The Best
People
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Effectively
Enabled
Delivering
Value to
our Clients
Meeting
Business
Results
© 2006 IBM Corporation
IBM Learning
Advances in Integrated Learning
solutions improve the “Total Learning
Experience” using the PC
Work-based Learning
Personalized
Learning
Learning
Suites
Learning Labs
Prepare
Act
Reflect
Review
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© 2006 IBM Corporation
IBM Learning
Work Based Learning
Prepare
Act
Reflect
Review
8
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© 2006 IBM Corporation
IBM Learning
Work Embedded Learning
Sales
Process
Step Being
Executed
Experts
Sales
Industry
CRM Tool
Methodology
Guides
Customer
Specific Data
Communities for
Collaborative
Learning
Industry
Specific
Big Play
Solution
Offerings
Prescriptive
Learning
6
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© 2006 IBM Corporation
IBM Learning
The Learning Suite: A structured
approach to Learning Content and
Resource Management
Check My Understanding
Master the Basics
Try a Simulation
Study in Depth
Advice from IBM Executives
Explore IBM Best Practices
Practice at Work
Discuss with a Colleague
Ask an Expert
©IBM On Demand Learning
5
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© 2006 IBM Corporation
IBM Learning
IBM facts on e-Learning
• 2005 Total Learning days = 2,041,878
• Or, in 2005: 14 M learning hours, o/w 56,5% e-L
• Various business metrics, justifying e-L investments
(from Gartner,Oct 13 2005, Nbr:G00131076 page 4 of 6)
• Greater retention of employees or customers
• Faster resolution of customer problems
• Higher customer satisfaction ratings
• Increased sales through resellers training
• Better adherence to regulatory requirements
• Wider sharing and exploitation of the compagny’s intellectual capital
• Faster time to market for new products
• IBM e-Learning days / Total Learning days
10
2000
2001
2002
2003
2004
2005
37%
43%
40%
47%
57%
56%
© 2006 IBM Corporation
IBM Learning
Simplifying Professional
Development for our people
A Single Professional Development Interface
Career Tab
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© 2006 IBM Corporation
IBM Learning
[email protected] portlet
[email protected]
portlet is the one-stop-shop for
your career & professional
development
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© 2006 IBM Corporation
IBM Learning
[email protected] homepage.
Cindy needs to
complete her
development plan and
wants to make
progress towards her
Customs Accreditation
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© 2006 IBM Corporation
IBM Learning
Closing the skills gap
One of the skill gaps
Cindy Soo has is in
Financial Analysis.
She chooses this skill.
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© 2006 IBM Corporation
IBM Learning
Professional Development Tool access
Through access to the
Professional
Development Tool,
Cindy Soo has
learning
recommendations to
close this gap. She
selects a course
and…
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© 2006 IBM Corporation
IBM Learning
Global Campus
It opens the Global campus offering information. Confirming that this
is the selection she wants, Cindy uses the link to add this activity to
her “My Activities” folder. She then returns to the home page.
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© 2006 IBM Corporation
IBM Learning
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© 2006 IBM Corporation

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