Slide 1

Report
Evangelical Presbyterian Church (EPC)
2013 Wellness Program with “Rewards”
HIGHMARK.COM
Evangelical Presbyterian Church (EPC)
2013 WELLNESS PROGRAM
What is the EPC 2013 Wellness Program?
A systematic program focusing on the health and well-being of EPC health
plan participants. Our program focuses on:
• Supporting the health of our members
• Providing accessible resources and education for you and your family
Who administers the program?
Highmark BlueCross Blue Shield, through the new “Wellness Rewards”
program (go to www.highmarkbcbs.com).
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EPC 2013 & “WELLNESS REWARDS”
Program Length:
Eleven months long – from 1/1/2013 to 11/30/2013.
Who is Eligible:
Participants in the EPC Medical Plan plus covered spouse, if applicable.
Program Activities for Reward:
Wellness Profile – Complete a brief questionnaire to learn more about your
health and receive a confidential, immediate personal plan.
Reward provided:
$50 Premier Choice Award redeemable at ~200 selected retailers.
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GETTING STARTING ON YOUR HIGHMARK WEBSITE
Go to:
www.highmarkbcbs.com
and select the “Members”
tab
Enter User ID & Password in
the Log In box,
Or
For new registrants click
“Register Now”
New Registrants will receive
a PIN to allow complete
access
Getting started is easy!
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REGISTERING FOR THE FIRST TIME
 Complete the requested
information, exactly as it
appears on your Highmark
Blue Cross Blue Shield
insurance card.
Tips:
• Member ID: If you do not yet
have your ID card, enter the
subscriber’s Social Security
• Login ID: Create a Login ID that
is 6 – 10 alpha or number
characters (ex., jwsmith)
• Password: Create a password
with a combination of 6 – 10
alpha and numeric characters
(ex., smith16)
 Click “Submit”.
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ESTABLISHING A PIN
 The next page request
information to confirm
your identity.
 This information is needed
to establish your Personal
Identification Number
(PIN). First time website
users require a PIN.
 Click “Submit” to continue
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PIN DELIVERY METHOD
You can elect to have your PIN sent via email, text, voicemail, or postal mail delivery.
(Email and text delivery are the quickest options.)
Once you select a PIN Delivery Method, click on “Submit”.
You are required to complete the PIN process to access the Wellness Rewards
program and complete the Wellness Profile. This is a one-time verification, and you
will not need to enter your PIN in the future.
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ENTERING YOUR PIN
Once you receive your
PIN, you will be asked
to enter this
information the next
time you log into the
website. This is the
only time you need to
enter the PIN.
Thereafter, you can
log into the Highmark
site with only the
Login ID and
Password you
created.
If you already registered, but did not complete the PIN process,
select “Reissue Your PIN” and follow the steps to get one. If you
lost your PIN, select “Reissue Your PIN” and follow the steps to
receive your new PIN.
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ACCESSING WELLNESS REWARDS
Click on the
Rewards
program link
on your
Member
Home Page
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YOUR WELLNESS REWARDS PAGE
Activity
(Wellness
Profile) that
earns reward
is shown in
box.
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FREQUENTLY ASKED QUESTIONS (FAQs)
For more information,
click on “FAQs” on
your Wellness
Rewards page.
This brings you to the
details of Wellness
Rewards.
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COMPLETING WELLNESS REWARDS
Move or “hover” your cursor
over each activity box
The box will flip over; click
on “LET’S DO THIS” to go to
each activity to complete.
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COMPLETING WELLNESS REWARDS
Once you complete the
Wellness Profile, this will be
reflected on your Wellness
Rewards page.
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COMPLETING THE WELLNESS PROFILE
Click here to
begin the
Wellness Profile
The Wellness Profile includes:
• Questions about your health habits and history
• Immediate online report with your personal Score
• Levers to see how changes to behaviors can affect your score
• Personalized recommendations, including Lifestyle Improvement
Programs
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WELLNESS PROFILE SCORE PAGE

Wellness Profile
Summary of your results

“Risk Reports” with
detailed feedback on
each risk area (stress,
nutrition, etc.), and a
suggested action plan

“Condition Reports”
provide feedback on
your risk for developing
certain conditions &
what you can do to
lessen your risk

“Physician Summary” to
take to your next
doctor’s visit

Option to “Print Report”





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WELLNESS PROFILE SUMMARY, continued
You can compare your Score to your “peer
average” (based on age & gender)
The impact of your “Medical Conditions”
(unclick box, to see how score changes)
Move risk levers up or down to see how changes to
behaviors affect your WP Score.
Recommendations for “Next Steps” & “Other
Resources” to support your goals
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EPC REWARD RECEIPT
How will you know that you completed “Wellness Rewards” (the
Wellness Profile)?
• Your Wellness Rewards home page will reflect you have completed the
Wellness Profile.
• You will receive an email notification confirming completion (sent to the
email address registered on www.highmarkbcbs.com).
• You should expect to see your award in the mail from Hallmark Business
Connections by the 15th of the following month of completing your
Wellness Profile.*
*Eligible EPC members may receive only one reward per calendar year.
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EPC REWARD RECEIPT
Hallmark Insights Sample Merchants :
– Lands End
– Crate & Barrel
– Target
– babyGap
– iTunes
– Autozone
– Home Depot
– Cabela’s
– AMC Theatres
– Amazon.com
– Best Buy
– Amtrak+
– Applebee’s Restaurant
– Chili’s Restaurant
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QUESTIONS?
Registration, Login or PIN process on www.highmarkbcbs.com:
Call Highmark’s technical support line at 1-877-298-3918.
Finding “Wellness Rewards” and completing the Wellness Profile:
Call Highmark’s Wellness Resource Center at 1-800-650-8442.
EPC Wellness Program Reward:
Contact the EPC at [email protected] or 1-734-838-6942.
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