Joint TRS/TCS Meeting

Report
TECHNOLOGY
UPDATE
Shorter Version for State Use
Bob Willis - NTC Chair
TAX-AIDE
TAX-AIDE
August 2013 NLT Meeting
1
TECHNOLOGY UPDATE
●New from IRS and TaxWise
●2013 Technology Survey
●Technology Priorities and
how to achieve them
TAX-AIDE
August 2013 NLT Meeting
2
IRS Equipment for 2014
●All Depot laptops will have
Windows 7 and wireless capability
●IRS is reviewing printer capability
for Windows 7
TAX-AIDE
August 2013 NLT Meeting
3
TaxWise 2013 Changes
● Most of CCH Development effort for 2013 is
devoted to becoming Section 508
Compliant for the vision impaired - an IRS
requirement.
• Forms will be accessible by a JAWS (Job
Access With Speech) compliant and other
screen readers
● For TWO - Print sets added to send settings
TAX-AIDE
August 2013 NLT Meeting
4
National Technology Priorities
1.
Achieve 100% TWO by TY2015
2.
Upgrade AARP Provided and
Donated Computers to Windows 7
3.
Better Printer Configurations &
Utilization
TAX-AIDE
August 2013 NLT Meeting
6
TWO Growth & Goals
120%
100%
80%
60%
95%
100%
80%
40%
58%
40%
20%
0%
3%
2009
12%
2010
20%
2011
2012
2013
2014 Goal
2015 Goal 2016 Goal
Tax-Aide will provide Internet “Hot Spots” to help
achieve these goals
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August 2013 NLT Meeting
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2013 Top TWO States
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August 2013 NLT Meeting
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Best TWO Features
Feature
Responses
Easier for ERO
No Updating Needed
Access from any Computer
Security, No Locally Stored Data
No Backup Required
Easy Setup
Wireless Capablity
195
170
97
69
59
53
13
2013 Tech Survey Data
TAX-AIDE
2013 SMT/TCS Training - Dallas
9
2013 Identify Desktop Sites
Use Site list to identify Desktop sites by District

Your RC or NTC can provide a site list with return volume
and TWO verses Desktop software

Determine Internet status at Desktop Sites

If necessary setup a State Team to visit sites to test available
Internet.
If WiFi signal strength is weak in return preparation area try
using a range extender.




Recommend LincSys RE1000 or similar Range Extender
If Internet is not available or unsuitable, apply for
Hot Spot
TAX-AIDE
August 2013 NLT Meeting
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2013 Identify Desktop Sites
 Determine which Districts need the most help
 Visit each site with a Laptop and Wireless
Range Extender to test any available WiFi
TAX-AIDE
August 2013 NLT Meeting
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Windows 7 Upgrade
● In the past year about 50% (4,000) of eligible AARP
provided & donated computers were upgraded.
● Since the Inventory was submitted almost another
1000 computers have been upgraded
● There are still almost 4500 computers with
Windows XP, and almost another 1000 with either
Vista or Windows 7 Home Edition that are eligible
to use the donated Windows 7 license
● These computers need to be upgraded NOW,
Windows XP will not be an option after TY2013
TAX-AIDE
August 2013 NLT Meeting
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Windows 7 Upgrade
● Your RC has been provided a by sub-state list of
computers that need this upgrade. Most are
currently eligible for the upgrade.
● About 10% need to the submit IDC data to
become eligible. Send the IDC data to qualify
these computers to [email protected]
● Download the Windows 7 image or order DVD
from [email protected]
● Install the Upgrade on your eligible computers
TAX-AIDE
August 2013 NLT Meeting
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Printers
• Both the 2011 and 2013 Technology Surveys
showed there is a national problem with
Printer Installations
• We also believe there is a problem with
some sites using printers that are not
intended for their higher volume sites.
TAX-AIDE
August 2013 NLT Meeting
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TaxWise Desktop Printing
Non-Networked vs.
Networked TWD
Non-Networked
TWD Printers
250
900
800
200
700
600
150
500
400
786
100
300
214
200
140
200
319
50
90
100
0
Stand Alone
Networked
0
On Every
Computer
Move
Printer
Electronic
Switch
QA
Computer
2013 Tech Survey Data
TAX-AIDE
August 2013 NLT Meeting
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TaxWise On-Line Printing
450
400
350
300
250
399
200
150
250
100
227
198
156
50
87
0
Shared on
Computer
Networked
with Router
Wireless
QA
Computer
With Every
Computer
Move
Printer
2013 Tech Survey Data
TAX-AIDE
August 2013 NLT Meeting
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Improve Printer Use
● Multiple printers and moving
printers from computer to
computer at your sites needs to
be eliminated
● Updated training material on
printer setup is available and
needs to be used.
TAX-AIDE
August 2013 NLT Meeting
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Printer Considerations
• These are the primary considerations that should be
reviewed when assigning printers to your sites.
• Sites return volume
• Printer Capacity - tax returns per toner cartridge
• Does the printer support networking
– Wired / Wireless /Both
•
For higher volume sites…
• Does the printer support larger toner cartridge
sizes
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August 2013 NLT Meeting
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Printer Considerations
Printer Recommendations by Site Return Volume
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August 2013 NLT Meeting
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Printer Considerations
For Example
● The convenience and small size of the
wireless HP 1102w is not a good match for
higher volume sites.
● The HP 1102w is not designed for high
volume printing.
● It is very expensive to constantly replace
the toner cartridge on this printer, and it’s
reliability could become a problem.
TAX-AIDE
August 2013 NLT Meeting
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Printer Considerations
• How can you be more effective NOW?
•
Examine your current printer inventory by site
•
Identify sites that currently utilize multiple
printers that can be replaced with a networked
printer
•
Determine which sites can best use your
network and larger toner cartridge printers
•
You can add a print server to existing nonnetwork printers to better utilize both wired or
wireless networking and large toner cartridges
TAX-AIDE
August 2013 NLT Meeting
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TECHNOLOGY UPDATE
Questions ???
TAX-AIDE
August 2013 NLT Meeting
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