Slide 1

Report
Workforce
Continuing Education
Updates/Handouts
North Carolina Community College Adult Educators Association (NCCCAEA)
Fall Conference
September 25, 2013
Updates/Handouts
Workforce Continuing Education Unit
 Meet the Staff
Grants and Initiatives
What's Trending
 NC Back-to-Work
 Accountability/Quality Assurance
 SECU Scholarship Program
 Training Mapped to Credentials
 Comprehensive Program Analysis
 Career Readiness Certification
 Employer Engagement
 State Board Code
 SuccessNC
 Integrated Service Delivery
 Project Skill-UP
 Work-Based Learning Strategies
(handout)
 Statistical Data Reports
(handout)
 CCL/CE Master Course List
(handout)
 CCL POS Updates
 PHCAST
 Tier 2 Course List (handout)
 Training Services to Veterans
 CE Website
 Microsoft Academy
(handout)
 E-mail Distribution Lists
Professional Development Opportunities
Finance & Operations Division
 CE Leadership Institute
 2013-14 State Aid Budget
 CE Leadership Mentor Program
 Cross-Divisional Meetings (handout)
 CE Senior Administrators Monthly Call
 Legislative Updates & Studies
 Accountability/Creditability Forums
(handout)
(handout)
 CIS CE Roundtable
Page 2
Workforce Continuing Education
Role of the System Office
Program Descriptions
Handout
•
•
•
•
Occupational Extension
Human Resources Development
Self Support – Community Services
Self Support – Occupational
Critical Job Functions
•
•
•
•
•
•
Leadership/Oversight
Program Development
Quality Assurance
Communicate/Disseminate Information
Partnerships/Collaboration
Technical Support
Page 3
Workforce Continuing Education – System Office Staff
Barbara Boyce
Associate Vice-President, Workforce Continuing Education
[email protected]
919-807-7158
Key Responsibilities:
 Statewide Program Management
 Strategic Planning
 Policy Development/State Board Code
 Common Course Library/CE Master Course List
 Course Approvals (New & Modifications)
Code Program Areas
P35
Industrial/Manufacturing
X90
Self Support - Occupational
X95
Community Service Program
 Statewide Program Metrics
 Performance Measures
 Tier Funding
 Grants and Initiatives

NC Back-to-Work

SECU Scholarship Program

Project Skill-UP

CE to CU (Credit for Prior Learning)

National Research Studies
Page 4
Workforce Continuing Education - Staff
Tracy McPherson
[email protected]
919-807-7117
Code
Program Areas
R19
BLET
R20
Criminal Justice
 Training Mapped to Credentials
R30
Fire & Rescue Services
 Prison Education
R40
Gov't Regulations
 Fee Waiver Guidance (public safety)
R41
Emergency Management
 Liaison to State Agency Partners
L15
Emergency Medical Services
Key Responsibilities
 Public Safety Training Programs (Team Leader)
 Course Information
Page 5
Workforce Continuing Education - Staff
Margaret Roberton
Director, Continuing Education Training & Standards
robertonm[email protected]
919-807-7159
Key Responsibilities
Code Program Areas
B20
Human Resources Development
C30
Agriculture/Natural Resources
C40
Energy/Green Technology
 Training Mapped to Credentials
F25
Business
 Program Accountability and Quality Assurance
F30
Computer Training
H30
Construction Occupations
J30
Early Childhood/Teacher Renewal
J38
Languages
 Instructional Service Agreements
L15
Emergency Medical Services
 Self-Support - Occupational
L30
Health Occupations
T75
Service Occupations
V20
Aircraft Systems
V40
Automotive Occupations
V50
Motor Vehicle-DMV
V80
Driver Training
 Continuing Education Programs (Team Leader)
 Course Information
 Internal Audit Plans
 Distance Learning
 PHCAST (Nurse Aid Career Pathway)
 NC Back-to-Work
 Microsoft Academy
Page 6
Workforce Continuing Education - Staff
Winfield Abee
Chris Raynor
Fire and Rescue – Regional Coordinator
Fire and Rescue – Regional Coordinator
[email protected]
828-327-4058
[email protected]
919-536-7240 ext. 4424
Key Responsibilities
Key Responsibilities
 Fire & Rescue Training (Western Region)
 Fire & Rescue Training (Piedmont & Eastern Region)
 Wildland Fire Training
 Emergency Management Training
 Fire & Rescue Training Academy
 Correctional Officer Training
 Course Information
 Course Information
 Training Mapped to Credentials
 Training Mapped to Credentials
 Fire and Rescue Initiatives
 Fire and Rescue Statewide & Regional Meetings
o Data Transfer to OSFM
o Fire and Life Safety Educator (FLSE)
 Liaison to State Agency Partners
 Collaboration with Curriculum Program Coordinator
o Fire Protection Technology
 Liaison to State Agency Partners
Page 7
Workforce Continuing Education - Staff
Vacant
Teretha Bell
Fire and Rescue – Regional Coordinator
Coordintator of Special Projects/WIA
[email protected]
919-807-7127
Key Responsibilities
 Fire & Rescue Training (Eastern Region)
Key Responsibilities
 Career Readiness Certificate (CRC) Initiative
 Course Information
 Program Operations
 Training Mapped to Credentials
 Website Maintenance
 Fire and Rescue Initiatives
 Outreach/Presentations to Groups
 Liaison to State Agency Partners
 CRC Contact Lists

WIA Projects
 NC Back-to-Work
 Education Services to
Veterans/National Guard
Page 8
Workforce Continuing Education - Staff
Temeka Hester
Pauline Kury
Research and Information Management
Program Assistant
[email protected]
919-807-7127
[email protected]
919-807-7160
Key Responsibilities
 Research and Information Management
 Research/Maintain Programmatic Documents
 HRD/CRC Training Academy
 College Contact Lists
Key Responsibilities
 Support staff for Unit
 Career Readiness Certificate (CRC) Initiative
 CRC Materials Request Form
 Student /College Stories
 CRC Website – Access Request Forms
 Program Coordination
 DMV Vehicle Safety & OBD Emission
 DMV Dealer
 Notary
 Technical Support
 CE Webpage Maintenance
 Captive Electronic Submission
 CRC Website – Access Request Forms
Page 9
Workforce Continuing Education - Staff
Advisory Committees
Committees
Project Lead
 Workforce Development Leadership Committee
Barbara Boyce
 Criminal Justice
Tracy McPherson
 Emergency Medical Services
Tracy McPherson/Margaret Roberton
 Emergency Management
Chris Raynor
 Fire and Rescue Services
Winfield Abee
 Human Resources Development
Margaret Roberton
 Career Readiness Certification
Teretha Bell
Page 10
Workforce Continuing Education
Statistical Data Reports
A good leader uses
data-driven evidence and proven practices
from internal and external stakeholders to
solve problems, make decisions, and plan strategically.
NCCCS Data Initiative
Objectives and Desired Outcomes (excerpts)

Expand the individual and collective inquisitiveness of stakeholders within the NC Community
College System to ask research questions that inform decisions and policies.

Incorporate a data review process that ensures accountability through the validation of
submitted data.

Expand information accessibility by making all data users aware of the availability of
predefined reports, web-based dashboards, statistical software, and training.

Utilize research findings and reports to educate policy makers on the extent to which various
factors impact outcomes, including student enrollment, student learning, student completion,
faculty and staff development, budget allocation, etc.
Page 11
Workforce Continuing Education
Statistical Data Reports
http://www.nccommunitycolleges.edu/Business_and_Industry/continuingeducation.htm
Page 12
Workforce Continuing Education
Statistical Data Reports
Annual FTE Trends
Code
L30
L15
B20
R30
R19
R20
H30
T75
P35
F25
F30
C30
V40
J30
J38
R40
R41
V80
V50
C40
V20
X90
X95
Colleges
Health
Emergency Medical Services
Human Resources Development
Fire & Rescue Services
BLET - Basic Law Enforcement
Criminal Justice
Construction
Service Occupations
Industrial/Manufacturing
Business
Computer Training
Agricultural/Natural Resources
Auto Maintenance/Repair
Early Childhood/Teacher Renewal
Foreign Languages
Government Regulations
Emergency Management
Driver Training
Motor Vehicle/DMV
Energy/Green Technology
Aircraft Systems
Self-Support - Occupational
Self-Support - Community Service
FTE
2010
6,744.39
4,711.13
3,491.98
3,210.85
356.33
2,900.81
1,363.93
1,272.10
1,208.37
1,315.44
1,117.30
546.93
200.70
232.40
315.08
168.01
66.12
172.44
115.02
46.86
41.11
1,009.39
1,345.38
FTE
2011
5,943.41
4,321.68
3,447.40
3,216.27
291.75
2,954.88
1,428.05
1,186.96
1,230.63
1,101.63
973.04
529.31
202.09
222.31
210.27
151.95
71.08
142.80
119.76
26.55
26.60
1,230.42
1,300.53
FTE
2012
5,869.05
4,259.03
3,557.02
3,134.43
338.70
2,916.63
1,903.36
1,504.82
1,489.51
1,248.78
985.83
584.96
294.86
214.01
162.84
143.71
99.50
141.95
120.68
23.91
23.16
1,220.01
1,302.18
Change in FTE
-74.36
-62.65
109.62
-81.83
46.94
-38.25
475.31
317.85
258.87
147.15
12.79
55.66
92.77
-8.30
-47.43
-8.25
28.42
-0.85
0.92
-2.64
-3.45
-10.40
1.65
Page 13
Workforce Continuing Education
Statistical Data Reports
Annual Enrollment Trends
Code
Colleges
Enroll
2010
54,533
Enroll
2011
50,354
Enroll
2012
47,765
Change in
Enroll
-2,589
L30
Health
L15
Emergency Medical Services
151,743
149,880
143,937
-5,943
B20
Human Resources Development
117,433
121,483
135,001
13,518
R30
Fire & Rescue Services
169,034
164,127
158,392
-5,735
R19
BLET - Basic Law Enforcement
569
541
777
236
R20
Criminal Justice
206,045
217,846
224,547
6,701
H30
Construction
12,267
11,604
11,505
-99
T75
Service Occupations
9,796
8,791
9,699
908
P35
Industrial/Manufacturing
10,846
11,656
10,702
-954
F25
Business
25,084
22,843
23,851
1,008
F30
Computer Training
24,690
20,561
20,786
225
C30
Agricultural/Natural Resources
3,412
2,799
2,935
136
V40
Auto Maintenance/Repair
1,277
1,287
1,385
98
J30
Early Childhood/Teacher Renewal
6,101
5,937
5,685
-252
J38
Foreign Languages
4,596
3,710
3,266
-444
R40
Government Regulations
6,396
6,927
6,358
-569
R41
Emergency Management
3,427
4,357
4,535
178
V80
Driver Training
950
609
705
96
V50
Motor Vehicle/DMV
11,613
11,807
11,995
188
C40
Energy/Green Technology
653
426
424
-2
V20
Aircraft Systems
306
219
196
-23
X90
Self-Support - Occupational
58,098
62,825
60,504
-2,321
X95
Self-Support - Community Service
73,779
71,973
66,893
-5,080
Page 14
Workforce Continuing Education
Statistical Data Reports
Are your FTE figures on track for 2013?
Check out your Spring 2013 and Summer 2013 report.
Handout
Professional Development Opportunities
 CE Leadership Institute
 CE Leadership Mentor Program
 CE Senior Administrators Monthly Call
 Accountability/Creditability Forums
(handout)
 CIS CE Roundtable
Page 15
Comprehensive Program Analysis
 A comprehensive statistical program analysis provides a college with indepth information about their FTE and enrollment trends over a three-year
period.
 The report uses 20+ statistical data profiles to highlight trends in
enrollment, FTE, and local workforce data; a summary of findings that
outlines program strengths and areas of concern; and final
recommendations in five areas: program development, course
development, student development, administration, and workforce
development participation.
 Each report usually requires 30-40 hours of preparation.
To schedule a comprehensive program analysis, contact
Barbara Boyce
Associate Vice-President, Workforce Continuing Education
[email protected]
919-807-7158
Page 16
State Board Code
http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm
Title 1
Community Colleges
Chapter A
State Board Governance
Chapter B
College Operations
Chapter C
Personnel
Chapter D Education Programs
Title 2
Title 3
Chapter D: Education Programs
Chapter E
Student Tuition and Fees
Subchapter 100
Chapter F
Student Financial Assistance
Subchapter 200
Chapter G
Full-Time Equivalent (FTE)
Subchapter 300 Continuing Education
Chapter H
Fiscal Management
Subchapter 400
Curriculum
Subchapter 500
Customized Training
Proprietary Schools
Subchapter 600
Small Business Centers
Chapter A
Subchapter 700
General Provisions
Proprietary Schools
General Definitions
Basic Skills
Rule-Making Process
Chapter A
Rule-Making Process
Page 17
State Board Code
http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm
Chapter D: Education Programs
Subchapter 100 General Definitions
Subchapter 200 Basic Skills
Subchapter 300 Continuing Education
Subchapter 300. Continuing Education
Subchapter 400 Curriculum
1D SBCCC 300.1
Continuing Education Definitions
Subchapter 500 Customized Training
1D SBCCC 300.2
Enrollment/Registration Process
Subchapter 600 Small Business Centers
1D SBCCC 300.3
Program Classification
Subchapter 700 General Provisions
1D SBCCC 300.94 Faculty
1D SBCCC 300.95 HRD Program Continuation
1D SBCCC 300.96 Continuing Education Program Management
1D SBCCC 300.97 Instructional Service Agreements
1D SBCCC 300.98 Courses and Standards
1D SBCCC 300.99 Education Services for Minors
Page 18
Combined Course Library (CCL)
CE Master Course List
Handout
Segment 3C and 4 of CCL Project
Impacts:
 Curriculum Program of Study process
 XUIC download process (SO to local college)
New features:
 XUIC flexibility
 Adding Tier levels to CRS and XUCO
 Adding Credential connections to SECT
Coming:
 Ability to report FTE by Tiers
 Ability to report credential offerings
Things to know:
 “Quiet Period” 10/31/13 – 11/14/13 ….
 No downloads of new classes
Page 19
Tier Funding
Continuing Education Tier 2 Course List
Instructional FTE allocations are calculated on a
tiered-funding basis.
Handout
 Tier 1 includes curriculum budget FTE in high
cost areas of health care, technical education,
lab-based science, and college-level math
courses.
 Tier 2 includes a) all other curriculum budget
FTE, b) all Basic Skills budget FTE, and c) budget
FTE associated with continuing education (OE)
courses that are scheduled for 96 hours or more
and are mapped to a third-party credential,
certification, or industry-designed curriculum.
 Tier 3 includes all other continuing education
(OE) budget FTE.
This weighted allocation model is designed to provide
a 15% funding differential between each tier.
Page 20
Continuing Education Webpage
Summary of Program Content
http://www.nccommunitycolleges.edu/Business_and_Industry/continuingeducation.htm
Licensure & Certification
• Community College Collaborations-License/Certifications
• Dept. of Commerce-Directory of Business Licenses
• Auto Dealer License Course Schedule Summary (Initial and Renewal)
• Auto Dealer License 2013 Course Schedule Form - For College Use Only
• AUT3129 DMV: Auto Safety & OBD Emissions Course Materials
• Nurse Aide I Statewide Curriculum
• Personal and Home Care Aide State Training (PHCAST) Class Materials
Instructor Training
• DMV OBD/Safety Instructor Training Schedule
• DMV OBD/Safety Instructor Registration Form
Page 21
Continuing Education Webpage
Summary of Program Content
http://www.nccommunitycolleges.edu/Business_and_Industry/continuingeducation.htm
Administrative Resources
MCL Course Request Forms
• Course Approval Process
• Course Submission Form
• Electronic Application Process
Policy Resources
•
•
•
•
•
State Board of Community College Code (SBCC Code)
NCCCS Numbered Memos
NCCCS Audit Services
NC General Statue 115D
Tuition and Fee Waiver Reference Guide
Captive & Co-opted
•
•
•
•
•
CE Captive Request Form
NC Division of Adult Correction Feasibility Form
New Electronic Application Process-Quick Guide
2013 Captive Request Due Dates
Prison Education Program (PEP) Memos
Workforce Continuing Education Contacts
•
•
•
•
•
System Office Workforce Continuing Education Contacts
Workforce Development Leadership Committee Contacts
Continuing Education Senior Administrators
Small Business Center Network Directors
Human Resources Development Directors
Statistical Reports
•
•
•
•
NCCCS Reports
2012 Critical Success Factors Report
Get the Facts
Workforce Continuing Education FTE and Enrollment
Trends (Annual Years 2010, 2011, 2012)
Links
• North Carolina Community Colleges Adult Educators
Association (NCCCAEA)
• NC Division of Employment Security (DES)
Page 22
Email Distribution List
There are two methods that the System Office uses
to communicate information to the community
colleges. Below are the instructions for adding staff
to these lists.
 CC Email Distribution List
This list is populated at the local level; not
at the System Office. Each college determines
who and how many staff can be on the list.
Additionally, the local level is responsible for
updating, adding, and/or deleting names.
Please contact your local college IT email
administrator for further instructions.
CC Email Distribution List
 Basic Law Enforcement Training
 Basic Skills Director
 Code Enforcement Training
 Community Services Directors
 Continuing Education Officers
 Continuing Education Registrars
 CRC Administrators
 Criminal Justice Training
 Customized Training Directors
 Program-Specific Primary Contact
These list are populated at the System Office.
The primary contact person identified on this
list will be notified if specific college
information is needed. This list will be
populated with only one name per college.
We rely on the college to inform us when we
need to update these list.
 Emergency Management Training
 EMS Training
 Fire Rescue Training
 Human Resources Development
 Small Business Center Network
Page 23
System Office Numbered Memos
http://www.nccommunitycolleges.edu/Numbered_Memos/Memos/index2013.htm
Number
Date
From
Subject
CC13-004
3/13/2013
S. Morrissey
2013 HRD Tuition and Fee Waiver Guidelines
CC13-011
6/21/2013
J. Haygood
2013-14 Tuition and Continuing Education Fee Rates
CC13-017
7/31/2013
S. Morrissey
Clarification of Physical Education in Occupational
Extension
E. Self
Education Program Audit Procedures FY 2013-2014
J. Haygood
Waiver Reference Guide - Version 2.0
CC13-018
CC13-020
8/16/2013
Page 24
Professional Development Opportunities
Fire and Rescue Training
NCCCS Statewide Fire and Rescue Training
School Directors Meeting
Wednesday, November 13,2013
8:30a.m. – 4:30p.m.
(Registration 8:30-9:00)
Wilson County Agricultural Center Auditorium
1806 S. Goldsboro Street Wilson, NC 27893
Plan to attend the annual, statewide meeting of the North Carolina Community College
System Office Staff, College Fire and Rescue School Directors, and representatives of the Office of State Fire Marshal (OSFM).
An Agenda and Directions to the Campus will be forthcoming.
A retirement reception honoring Phil Batts will be held immediately after the meeting if you wish to attend.
Page 25
Professional Development Opportunities
HRD/CRC Training Academy
HRD/CRC Training Academy
When: December 11 - 13, 2013
Where: Greensboro Marriott Downtown
Greensboro, NC 27401
Room Rate: $86.00 (single or double) plus tax
Registration Fee: $130.00 per person
Page 26
Professional Development Opportunities
Leadership Institute for CE Administrators
Leadership Institute for
Continuing Education Administrators
March 24 – 25, 2014
DoubleTree by Hilton Hotel Raleigh - Brownstone
Raleigh, NC
Workshop Tracks
 Accountability/Quality Assurance
 Training Mapped to Credentials
 Employer Engagement
 Integrated Service Delivery
 Work-Based Learning Strategies
Page 27
Professional Development Opportunities
CE Leadership Mentor Program
CE Senior Administrator Mentorship
Mentoring program to assist senior continuing education administrators in
developing the knowledge, skills and networking resources essential
to workforce professionals in leadership positions.
Goals:
 Knowledge and Skill Transfer
 Networking
 Professional Development
 Situational Guidance
Focus areas:
 Leadership
 Program Development
 Quality Assurance
 Communication
 Partnerships
Initial group identified – first cohort to begin November 2013
Page 28
Professional Development Opportunities
Communication Networks
Accountability/Credibility
Forum
WDLC
Meetings
CE Sr Administration
Monthly Call
No Calls
October 24, 2013
November 7, 2013
November 25, 2013
December 5, 2013
December No Call
January No Call
January 23, 2014
February 6, 2014
February 27, 2014
March 6, 2014
April 3, 2014
May 1, 2014
June 5, 2014
All calls are from 2:00 – 3:30
Page 29
Professional Development Opportunities
Communication Networks
Continuing Education Roundtable Discussions
 The purpose of the roundtable sessions is to discuss any current,
upcoming or outstanding issues involving the Colleague CIS system.
This may include SO changes/updates, best practices or trending
issues relevant to the group.
 This communication network is hosted by the Colleague CIS subject
matter experts (SME) for Continuing Education. See contact
information below:
Wayne Madry
919) 807-7189
[email protected]
Rosallene Massey
(704) 978-5433
[email protected]
Page 30
Grants & Initiatives
NC Back-to-Work
Purpose:
NC Back-to-Work program provides pre-employment training for entry-level technical jobs. Training is shortterm and focused on skill competencies that lead to industry-recognized or state-regulated credentials.
Integrated into the training program will be employability skills, workplace safety/OSHA credentials, and
preparation for the Career Readiness Certification.
Funding:
$5,874,104
Time Period:
September 1, 2013 to June 30, 2014
Colleges Involved: 49 colleges
Legislative Requirements:

Training plans must included support for one or more of the following: 1) employers who have
committed to assist colleges with the design and implementation of their training plans and to interview
program completers for available jobs; 2) companies with registered apprenticeship programs with the
North Carolina Department of Labor; 3) coordinated projects among two or more colleges that focus on
serving the needs of an industry cluster; or 4) programs developed in collaboration with the North
Carolina National Guard Veteran's Connect or veterans' organizations.

The target populations has expanded to included unemployment insurance claimants, unemployed &
underemployed adults, military veterans, and members of the NC National Guard.

Funds can be used for the following activities: student instruction, student support and coaching, and
targeted financial assistance for students, including assistance with tuition, registration fees, books, and
certification costs.
Page 31
Grants & Initiatives
SECU CE Scholarship Program
The State Employees Credit Union (SECU) Foundation established a Continuing Education Scholarship Program
to help remove financial barriers for students seeking to gain new and/or upgrade current job-related skills. Below
are the details of the program:
Program
Type
Statewide Roll-Out
Total
Commitment
Scholarship
Awards
Number of
Colleges
Funding
Cycle
$ 435,000
10 scholarships at $750
58
July 1, 2013 – June 30, 2014
Student Eligibility
To be considered for this scholarship program, a student must:
 Be a U.S. citizen and a North Carolina resident living in the college’s service area.
 Be in one of the following target groups: unemployment insurance claimants, unemployed & underemployed adults,
member of the NC National Guard, or military veterans & spouses. Note: Underemployed will be defined as individuals
earning 200% below the federal poverty level. Preference will be given to students with limited or no access to financial
aid from other programs.
 Be enrolled in a short-term training program that leads to a state-regulated or industry-recognized credential that is
offered through Continuing Education.
 Not be a Director, employee or family member of an employee of the State Employees’ Credit Union or SECU
Foundation.
For more information, contact
Barbara Boyce at (919) 807-7158 or [email protected]
Page 32
Grants & Initiatives
Career Readiness Certification
Updates:

As of June 2013 the number of CRCs issued in North Carolina is 216,338.

There will be a CRC Boot Camp for new CRC Administrators at the
HRD/CRC Training Academy. The Training Academy is Dec 11 - 13th in
Greensboro.

We are well on our way in getting updated information for CRC. We have
an updated CRC administrators primary contact list to share. We are in
the process of getting updates of the WorkKeys Profiler and Employers.

We are taking part in ACT's Work Ready Communities Academy to
determine how NC will engage our communities (or counties) in this
endeavor.
For more information, contact
Teretha Bell at (919) 807-7215 or [email protected]
Page 33
Grants & Initiatives
SuccessNC
http://www.successnc.org
Page 34
Grants & Initiatives
Project Skill-UP
Project Skill-UP is a North Carolina
Community College workforce
development initiative with three core
components:
1) Outreach and recruitment
activities to individuals,
communities, and businesses
adversely impacted by the
changes in the tobacco industry;
2) Skills assessment and short-term
occupational skills training; and
3) Financial assistance to students
to meet their educational goals.
The goals and objectives of this
project will be implemented at 24
community colleges.
For more information, contact
Barbara Boyce at (919) 807-7158 or [email protected]
Page 35
Grants & Initiatives
PHCAST
The North Carolina Department of Health and
Human Services (NC DHHS) received a federal
Personal and Home Care Aide State Training
(PHCAST) grant to develop, evaluate and
disseminate a uniform core competency-based
training program that addresses the workforce
challenges and training needs of direct care
workers in this state. Below is the framework.
PHCAST Training
 Phase I – Introduction to Direct Care
 Phase II – Direct Care Worker
 Phase III – Nurse Aide I
 Phase IV – Home Care Nurse Aide
Specialty – NAI professional credentials
with DHHS – NAR
For more information, contact
Margaret Roberton at (919) 807-7159 or [email protected]
Page 36
Grants & Initiatives
Education Services to Veterans and National Guard
Proposed Strategies:
• Develop a matrix that maps community college programs and courses to
Military Occupational Specialties credentials.
• Develop a plan to provide employability skills training to returning veterans
through the Human Resources Development (HRD) program.
• Convene targeted committees to discuss and find solutions to the following
issues
• Assist NC National Guard and state-regulated credentialing agencies with
mapping Military Occupation Specialties to industry credentials.
• Survey colleges to assess current programs and student support services
provided to veterans
• Integrate veterans as a target group in workforce initiatives and grant-funded
programs.
For more information, contact
Barbara Boyce at (919) 807-7158 or [email protected] or Teretha Bell at (919) 807-71215 or [email protected]
Page 37
Grants & Initiatives
Microsoft Academy
MS IT Academy
The Microsoft IT Academy (ITA) program provides colleges with a full curriculum for
teaching technology courses and learning tools that help students achieve success.
NCCCS State-wide MOU
•
Available for both CE and CU academic levels
•
Colleges have 500 vouchers for Microsoft Office Specialist (MOS) certification
exams at Certiport Centers.
•
Colleges have 10 vouchers for faculty/staff certifications in Microsoft Office
Specialist (MOS), Microsoft Technology Associate (MTA), and Microsoft
Certifications Solutions Associate/Expert (MCSA/MCSE)
•
Colleges have access to DreamSpark subscription – Microsoft products outside
of MOS Sharepoint; Visual Studio; MS Project; MS Visio; Windows Client
•
Colleges have access to Microsoft Official Academic Course (MOAC) digital
textbook/curriculum
For more information, contact
Margaret Roberton at (919) 807-7159 or [email protected]
Page 38
What’s Trending
Accountability / Quality Assurance
Educational institutions are shifting to meet demands for greater accountability
and the capability to demonstrate measurable outcomes.
In an effort to lead this culture shift to authenticate rigor, relevancy and
results, we intend to revamp the accountability and credibility model for
Continuing Education.
The Workforce Continuing Education division will develop tools to assist
colleges in implementing internal controls to address practical and
planning issues around program accountability and credibility.
The operational results of this new focus will include increased
accountability for stakeholders, established expectations, and demonstrable
outcomes as well as the encouragement of the use of leveraged resources.
Page 39
What’s Trending
Training Mapped to Credentials
Rapid changes in technology and its
pervasive influence in all industries
demand continual upgrading of skills.
Discuss Topics:
o Credential Profile Forms
o CE Course Changes
o Tier Funding Validations
o National Career Pathways Studies
Employers want to hire workers with
strong certified skills, and then build on
that basic foundation with short-term
training specific to the industry, company,
or changes in work processes or
technology.
Creating clear pathways for students to
begin work toward an industry
certification is a strategy that has great
momentum.
It is a promising strategy for increasing
the educational attainment, earnings, and
career prospects
Page 40
What’s Trending
Employer Engagement
Engagement is more than attending annual business advisory
committee meetings or providing input regarding curriculum.
Effective engagement requires building deep, sustainable
relationships that ensure curriculum design and
credentials meet the needs of industry sectors/clusters
important to the region, and that students exit institutions
able to demonstrate that they have the skills and
credentials needed by business.
The key to good employer engagement
is establishing good communications
with them .. and that means not just
telling them what you have but paying
attention to their needs and wants.
Alignment between the workforce and
education systems has the potential to
improve curriculum development, course
planning in institutions, and consumer
information necessary to improve student,
parent, and educator decisions.
Page 41
What’s Trending
Work-based Learning Strategies
State Board Code
1G SBCCC 200.94
REPORTING OF STUDENT HOURS IN MEMBERSHIP FOR CONTINUING EDUCATION CLASSES
(d) Extension Student Work Experience and Clinical Practice. The following criteria apply to the reporting guidelines for
students enrolled in extension work experience and clinical practice courses, exclusive of work station based training.
To be eligible for approval, these work experience or clinical practice courses shall be required by a licensing agency or
accrediting body. Examples of student work experience include cooperative education, practicums, and internships.
(1)
(2)
Student membership hours for student work experience and clinical practice shall not generate budget FTE
without prior approval of such activities by the System Office. When the number of approved student work
experience membership hours increases by more than 30 percent per course, a new request for approval shall be
submitted.
Work Experience. Work experience for extension courses shall earn budget/FTE at the 100 percent rate for
student membership hours, as required by a licensing agency or accrediting body. These classes shall be
coordinated by college personnel paid with college instructional funds and may be located in one or more sites.
Proposed New Course
WBL3100
Work-Based Learning
This course provides work experience with a college-approved employer in an area related to the
student's career pathways training program. Emphasis is placed on integrating classroom learning
with related work experience. Upon completion, students should be able to evaluate career selection,
demonstrate employability skills, and satisfactorily perform work-related competencies.
Recommended Hour: 160 Maximum Hours: 192
Page 42
What’s Trending
Work-based Learning Strategies
On-the-Job Training Program (WIA)
Contact your local Workforce Development Board/JobLink Center
Workforce Investment Act Section 101 (31)
Training by an employer that is provided to a paid participant while engaged in productive work in a job that:
(a) Provides knowledge or skills essential to the full adequate performance of the job
(b) Provides reimbursement up to *50 percent of the wage rate of the participant for the extraordinary costs
of providing the training and additional supervision related to the training, and
(c) Is limited induration as appropriate to the occupation for which the participant is being trained, taking into
account the content of the training, the prior work experience of the participant, and the service strategy
of the participant as appropriate
Put Simply
OJT is an “earn and learn” training option that the workforce system can offer employers and job seekers. Funded
through the Workforce Investment Act, OJT allows employers in the public, private non profit, or private sector to
provide training to workers in need of additional skills training for an identified position. Program benefits:
• Get job seekers back to work
• Bridge a participant’s skill gap(s)
• Promote self-sufficient employment and career advancement
• Reimburse the extraordinary cost of training to employers
Page 43
What’s Trending
Work-based Learning Strategies
Apprenticeship Program
Registered Apprenticeship
•
Registered Apprenticeship is employer driven and designed to meet a company’s individual workforce needs.
•
Working together, community college staff and the employer develops a training curriculum that includes a work
process for the on-the-job training and related classroom technical theory instruction. The number of required onthe-job training hours and related technical theory contact hours depends upon the occupation.
•
Simply put, “students earn while they learn.” Additionally, as an apprentice’s on-the-job skills progressively
increase so does the wage.
Pre-Apprenticeship
Goals:
• Provide youth and adults with a link between education in the classroom and skill training in the workplace.
• Create work experience opportunities in apprenticeable occupations and prepare individuals for possible
participation in registered apprenticeship programs.
• Collaborate with existing services in the schools and workforce training system partners.
For more information, contact Kathryn Castelloes
[email protected] or 919.733.0327
Page 44
What’s Trending
Integrated Service Delivery
https://www.ncworks.gov
Page 45
What’s Trending
Integrated Service Delivery
Integrated Service Delivery
Memorandum of Understanding –
North Carolina Framework





Customer-focused centers
Focus on skills and jobs
Enhanced services to employers
Elimination of bureaucratic barriers and waste
New performance metrics
North Carolina Career Center System
(excerpt)
Regarding North Carolina’s Career Center system, NCCCS will:
1.
Provide education, training and retraining
opportunities for job seekers to enter into and
proceed successfully through post-secondary
academic, adult literacy, and workforce continuing
education training programs.
2.
Provide information and resources regarding the
college admissions process, financial aid, scholarship
programs, workforce development initiatives, student
support services, and job placement activities. When
applicable, provide cross-training and technical
assistance to Career Center staff.
3.
Provide skill assessments, employability skills training,
and career development activities through its Human
Resources Development (HRD) program.
4.
Coordinate the Career Readiness Certification (CRC)
credentialing program.
5.
Support economic development through services to
and in partnership with business and industry through
its Customized Training Program and Small Business
Center Network.
• Commission on Workforce Development
• Department of Commerce
• Department of Health and Human Services
• Community College System
• Department of Public Instruction
• Department of Labor
• Department of Administration
Page 46

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