Community Portals Welland Pathfinder Project Sarah Blount – Welland Portal Content Officer Cass Garside – Welland Portal Process Officer Copyright © 1996-2000 Rutland On Line Ltd. Manchester Town Hall – 5th February 2003 Format of the Session • Presentation covering Community Portals, Planning on Line and Partnership Working. • Questions and Answers. • Workshop session. The Welland Partnership 5 local authorities across 4 counties working together: • • • • • East Northamptonshire Council; Harborough District Council; Melton Borough Council; Rutland County Council; South Kesteven District Council. The Welland Partnership • The partnership area is wholly rural. • All authorities have a rural agenda and have many common issues to consider in terms of need and service delivery. The Welland Partnership •East Northants D C •Harborough D C •Melton B C •Rutland CC •South Kesteven D C The Partnership Test • Would any partners be prepared to lead on any project and are all partners comfortable with that? • Do you routinely think of people employed by partner organisations as work colleagues? • Would you have sufficient trust to allow decisions to be made on your behalf by people working for partner organisations? • Would your organisation devolve a budget to an e-government management board to determine how it is spent on behalf of the partnership? Community Portals 11 dynamic community websites: www.bourneonline.co.uk – South Kesteven DC. www.grantham-online.co.uk - South Kesteven DC. www.deepingsonline.co.uk - South Kesteven DC. www.stamfordonline.co.uk - South Kesteven DC. www.harboroughonline.co.uk - Harborough DC. www.lutterworth-online.co.uk - Harborough DC. www.rushdenonline.co.uk - East Northamptonshire DC. www.oundleonline.co.uk - East Northamptonshire DC. www.thrapstononline.co.uk - East Northamptonshire DC. www.meltononline.co.uk - Melton BC. www.rutnet.co.uk - Rutland County Council. Community Portals • Central source of community information. • Each website has been designed in the same format. • Map Based – villages, police beats, parish councils. • Self publishing facility – community own their content. Community Portals • Local focus – local life on line as everyone’s home page. • Vehicle for delivering local government services on line. • Multi-agency input – council / community / business / other public sector bodies. Content • 8 main headings. • Various ways to access information – menus / buttons / map. • Examples of content… Rutland Discussion Forum Content Strategy • DTLR Milestones. • Content Strategy developed and being implemented. • Statistics – users / page hits. Planning On Line • 1st transactional service on the portals. • Fully transactional. • Welland Planning Group & Project Mgr. • Presently live on HOL and LOL where it interfaces with CAPS. • Authorities with SWIFT and SX3 – rolled out 2003. How we work Executive Sub Group: • Consists of a chief officer from each authority. • Delegated decision making powers from members. • Long term strategy. Community Portal Team: • Consists of representative (CIO) from each authority + ROL + Welland reps. • Meets fortnightly. • Responsible for operational decisions. • Refers strategic decisions to ESG. How we work Local Portal Team: • Consists of representative from community, business and council. • Local Focus. • 1 per portal. • Determines the way forward for their portal within the content strategy. • Look to the CPT for guidance. Questions & Answers ? Workshop Questions 1. What content would you have on your community portal and how would it be structured? 2. How would you manage local content? 3. How would you engage the local community? 4. How would you market and promote your portal? 5. How would you engage with the business community and generate income streams? 6. Would processes would you put in place to prevent unsavoury content?