Moving forward with ROMA

Report
North Carolina DHHS
Division of Social
Services
Verna P. Best, MSA
Freeman Denton, MPA, NCRT
NASCSP Annual Training Conference
September 12, 2013
Phoenix, AZ
“So let's be honest with ourselves and not take ourselves too serious, and never condemn the other fellow
for doing what we are doing every day, only in a different way.” – Will Rogers
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Primarily used to fund 8 Service Delivery
Models (Self-Sufficiency, Employment, Housing, Education, Nutrition,
Emergency Assistance, Information and Referral & Income Maintenance)
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Limited use for Administrative Support of
Other Programs
Discretionary restricted to
Limited Purpose Agencies
Reserves 5% for CSBG
Administration
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35 Community Action Agencies
4 Limited Purpose Agencies (Outcomes vary
significantly)
9 State Level Staff (1 ROMA NPtP Certified
Trainer/3 In-Progress)
Active State Association(2 ROMA NPtP
Certified Trainers/1 In-Progress)
Self-Sufficiency (comprehensive case management)
 mobilizes CSBG funding for direct service provision
to low-income families while also leveraging dollars
with other agency and community resources.
 Affords us a methodology to demonstrate
1)
2)
3)
4)
CSBG’s effectiveness of changing people’s
Scaled participant progress
Framework for creating meaningful collaborations/optimal partnerships
Usage for direct service provision not solely for administrative purposes
Eligibility based on 100% of the Federal Poverty Guidelines
Standard Measures
Performance: #of low-income families participating in comprehensive
activities designed to remove them from poverty
Efficiency: $per family participating in comprehensive activities
designed to remove them from poverty
Key Outcomes:
 The number of low-income families rising above the poverty level
 The average change in annual income per participant family
 The number of participants obtaining employment
 The number of jobs with medical benefits obtained
 The participant average wage rate
 The number of participants completing education/training programs
 The number of participants securing standard housing
 The number of participants provided emergency assistance
The number of families participating in and/or receiving
comprehensive services designed to remove them from poverty
5076
The number of low-income families rising above FPG
702
The number of participants obtaining employment
789
219
The number of participants obtaining better employment
The average change in annual income
The participant average wage rate
The number of participants obtaining jobs with medical
benefits
The number of participants completing education/training
programs
The number of participants securing standard housing
The number of participants provided emergency assistance
$7,288
$9.05
220
897
312
994
No standard methodology to capture ROI to
really make the numbers tell a more
comprehensive and convincing story…
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Monthly Financials (includes performance objective)
◦ Specific to CSBG funding
Quarterly Performance Reports
◦ Specific to CSBG funding
Year-End Report of State Contracted Outcome
◦ Specific to CSBG funding
CSBG-IS
◦ Agency wide/ inclusive of all funding streams
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Context Matters
Monitoring and Verification
Timely and Consistent Guidance
ROMA Cycle vs. Numbers Only
Establishing Expected Achievement Rates
(80%-120%)
Local, Regional and Statewide Considerations
Ask Questions
Tell the Story Simply
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ROMA Training for NC’s CSBG Sub-Grantees
5 Certified NPtP ROMA Trainers
Development of AR4CA (Accountable Results for
Community Action)
Regional Self-Sufficiency Seminars
Strengthened review and guidance for monitoring and
reporting (CSBG-IS and state specific)
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5 network staff became NPtP Certified in 2012
Additional State and Association Staff Seeking NPtP
Certification
OEO/NCCAA sponsored NPtP ROMA Certification
Performance Management vs. Performance
Measurement
Engaged in Center of Excellence Efforts
Exploring Data Dashboards
Sound Management Practices vs. Reporting
North Carolina DHHS
Division of Social
Services
Verna P. Best
[email protected]
919-527-6251
Freeman Denton
[email protected]
919-527-6254

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