Veiligheidscampagne Teijin Aramid inzending Responsible

Report
Teijin Aramid Safety Campaign
submission for Cefic Responsible Care Award
Teijin Aramid: facts
• Supplies more than 1,000 customers
• Provides employment to more than 1,400 people
• Operates three production facilities: Delfzijl, Emmen and Arnhem
• Holds the ISO 9001/14001/OHSAS 18001 certificates
• Owns many patents (o.a. microfiber, waterblocking)
• Has own research facilities, 120 FTEs and applications labs
• Has worldwide sales network
• Annual sales of more than EUR 500 million
• Highly knowledge and capital intensive
• Sold all production since 1999 despite continuous expansion of capacity
Teijin Aramid Organization
Management Team
Human Resources
Production
Research
&
Development
Sales
&
Marketing
Staff
Controlling
&
Finance
Supply Chain
Management
Polymer Production
(Delfzijl)
Research Institute
(Arnhem)
Sales Departments
(Arnhem,
Wuppertal)
Information
Management
Controlling
Production
Planning
Yarn, Pulp
Production
(Emmen)
Sales Offices
(USA, France, Italy,
Brazil, China)
Corporate
Communications
Pulp Production
(Arnhem)
Sales agents
(worldwide)
Purchasing
Market is segmented
• Friction, sealing and paper
• Heat and cut-protection
• Optical Fiber cables
• Reinforced thermoplastic pipes
• Ropes and cables
• Hard and soft ballistics
• Tires
• Rubber applications
• Composites
• Road and hydraulic engineering
Teijin Aramid Production Locations
Groningen
• Delfzijl: production of monomers and
polymers
Waddenzee
Friesland
Drenthe
Ijsselmeer
Noord Holland
• Emmen: production of Twaron yarns,
pulp and fiber
• Arnhem: production of pulp and
recycling
Flevoland
Overijssel
Gelderland
Zuid Holland
Utrecht
Noord Brabant
Zeeland
Limburg
Risk management
Permits
BRZO
requirements
Design philosophy and requirements (fire
brigade; insurance, construction and design
standards, industry standards)
Design
Detection
Emergency
response plan
BRZO/ISO
Disasters
Factory with
risks
Professional
management
OHSAS
TNO advice
Training
Exercise
In-house
emergency
response
Training, exercises, test
emergency alarm 1x per
month
ISO/OHSAS systems, audits
112
Training, preventive maintenance,
continuous improvements
Organization
•Everyone knows what is expected of him/her
•Work is well organized
•Work sites are in good order
Leader
•I give a good example
•I feel responsible for my employees’ safety
•I am always approachable about my own (safety) behavior
Employee
•I put my safety and that of my colleagues first
•I am responsible for my actions, including for safety
•I report unsafe situations and give pro-active help to resolve them
Safety campaigns
•
•
•
•
Require attention for work environment and organization and a great deal of
attention to behavior. Behavior often plays a major role in accidents.
Experience with materials (including films such as the “Woodside video”)
from outside parties, however, “not about us”.
First Teijin Aramid campaign developed in 2007 with a film in which
employees from 2 locations describe accidents they experienced and their
impact on them, both at work and outside work. Purpose of this was to
make employees aware of the consequences of accidents (see posters in
next slide). This campaign made a deep impression and removed the taboo
from emotional subjects. The victims were “heroes”.
After evaluating first campaign, started in 2008 on the development of a new
campaign. Teijin Aramid’s aims were clarified in this campaign. In this film
employees from the various locations took a look behind the scenes to see
how safety is viewed by Teijin Aramid. They ended by making a report to
management. The organization took an open and non-protective position
throughout the process.
Posters for first campaign
Goals for second campaign
One step beyond awareness: focus on observation, naming, and
discussing safety-related situations.
Starting points for second campaign
•
•
•
•
•
•
•
Series of short meetings (3) for employees
Medium for meetings: film (confrontational, supporting, break down
structures, visualization, humor and emotion)
Make use of employees’ own experiences
Translate Teijin Aramid-wide safety goals into a campaign
Campaign for all production locations
Exchanges among locations
Immediate supervisor organizes meetings for employees. They are
given advance instruction and a toolkit.
Film design
The concept:
6 employees (2 per location), go visit one of the other locations
in pairs and work there 2 days at various worksites.
Experiences and comments recorded on film.
Produced by the Beukelaar Groep.
Assignment: observe your colleagues working and safety processes:
- A look behind the scenes at the location
- Collaboration and collegiality
- Conditions under which work performed
- Safety systems
- What stood out in terms of safety
- Account for unsafe behavior
- Keep a logbook
- Afterwards make a joint report to management
Our stars …
Process
Each supervisor received a toolkit for holding
meetings with employees. This included:
• Plastic box with campaign logo
• Instruction folder (background information, tips)
• DVD with 3 film segments
• One leaflet per employee for each meeting. This contained discussion points /
dilemmas / questions / assignments about the film
Instructional meetings were held for the supervisors, in which they looked at
the film and materials together and had a chance to ask questions. The
toolkit was also handed out here
Also:
• Poster series throughout the plants (6 different posters)
• Personal invitation for employees
The materials
1 of the leaflets
posters
film
Campaign Results
•
Safety received attention from different angles. Our safety campaigns are
focused on behavior. It is difficult to substantiate the results in figures. We
put everything on targeting effort. We see positive changes here (see next
slide).
•
Results in a few quotes by supervisors from the evaluation:
“ There is now more room to talk about collaboration and the choices we
make”
“We are learning to continue to take a fresh look at our work”
“An accident occupies a small space and we quickly become blind to it”
“ Employees appreciate these looks behind the scenes”
“The film got good discussion going”
Accident trends at Teijin Aramid
Total Recordable Rate (TRR) and LTI Freq.
numbers/million working hours
70
60
50
FSQ TRR
QRI TRR
40
FDQ TRR
FZQ TRR
30
total TRR
20
LTI freq.
10
0
2005
2006
2007
year
2008
2009

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