Chapter 1, Heizer/Render, 5th edition

Report
For these two jobs rate each of Hackman and Oldham ´s
core job characteristics on a scale from 1 to 10. What is
your total score? What about the job could have been
changed to make you give it a higher score?
Job Characteristic
Example 1:
fast food
kitchen staff
Example 2
college
professor
Skill variety
3
9
Job Identity
2
8
Job Significance
7
9
Autonomy
1
7
Feedback
7
6
TOTAL
20
39
Transparency Masters to accompany Heizer/Render –
Principles of Operations Management, 5e, and Operations
Management, 7e
10-1
© 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458

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