Management Information Systems

Report
Management Information
Systems
Lecture 7,8,9
(Management & Decision Making)
By Farhan Mir
Lectures Administration
• Final Words on System & Models
• Management and Decision Making
• Prim
Case Study 2
• Terrorism Information System
– Program to detect, classify and identify Foreign
terrorism in US
– Eventually support timely action in case of terrorism
attacks
– In case of an event, “Analysis support” to detect past
patterns for a similar attach
– Policy Making for Future course of action
– Have a look at Web for further details:
http://www.darpa.mil/iao/TIASystems.htm
Final Comments
• Organization need to develop Systematic
Approach
– To Clearly identify related components and influences
– Rearrange components and their relationship to achieve
maximum optimization
• Models are useful way to
– Express complex systems
– Both qualitative and quantitative modeling tools help in
better understanding about general and specific
situations
– System Models often utilized to represent the complete
picture (the “whole situation”)
– System Development one clear example
– Decision systems often requires modeling support
• Often more than one system have to work in collective
harmony to achieve desired goals
Organizations, Management &
Decision Making
•
•
•
•
•
People & Organizations
Where IS lies in Organizational Planning?
IS Personnel
Decision Making
IS Planning
People & Organizations
People (Psychological issues)
• The biggest problem area in IS
• Skills & abilities (Learning)
• Career Development
• Culture (Motivation)
Organizations (Structure, Decision Making,
Culture, etc.)
• Organizational Attitude
• MIS Scope in Organizations
• Global Environment
• Flexibility Vs Control
Where IS Lies in Organizations?
• Traditional Roles (Past)
– A Separate Department having little influence in overall
Organizational posture
– Information Provider only
– “Operational Role”
• Current & Future Status
– Linking all Departments (at heart of organizational
operations)
– Progressively involved in planning and Objective
setting
– Used as a business-creator/ initiator (Strategic Role)
IS Personnel
• Operators
– Data Entry
– Computer Operators
• System Analysts
– Most Crucial IS job
– Whether you r developing In-house or using a
purchased application or Outsourcing
• Programmers
– Technical People
– Developers
• Database Administrators
• CIO
• Others (Security Management, Policy Making)
Decision Making
• IS Supporting directly in Following Decision
Areas
– Monitoring, Controlling, Performance analysis (MRS,
MIS)
– Planning & Decision Making (DSS, EIS, MIS, SIS)
• IS in Organizational Planning
• Decision Making
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–
–
–
Types of Decision-Making
The Decision-Making Process (traditional model)
Decision Makers
Quality Vs Quantity Issues
IS Planning
• Technology
– New/Hottest Technology (Costly)
– Older/ Traditional Technology (Cheap)
– Combination of both strategies
• Professionals
– Training Vs. Hiring
– Cost the key issue
• Issues & Recommendations
– Reliability in traditional technologies Vs. benefits with
new ones (New cycles of training & updation)
– In-depth Analysis the way to avoid failures
– Project Management a systematic way
References
• Charles Parker, Thomas Case. (2000). “Management Information
Systems: Action & Strategy”. (2nd Ed). Chapter 2 & 4
• James O’Brien. (1998). “Introduction to Information Systems: A
Networked Enterprise Perspective”. (2nd Ed). Chapter 10,12
• Kenneth C. Laudon & Jane P. Laudon (2001). “Management
Information Systems: Managing a Digital Firm”.(7th Ed). Chapter
3

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