SirsiDynix Overview

Report
SIRSIDYNIX OVERVIEW
Barbara Pacut, Gary Martin, Marcin Majorkowski
NA KONFERENCJI W BIBLIOTECE POLITECHNIKI ŁÓDZKIEJ, 06.2010
Who are we?
Tomorrow’s Libraries. Today.
WE SERVE LIBRARIES
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Established in 1979
Largest customer base of any ILS vendor
– 4,200 server installations worldwide (all ILS’s)
– 7,500+ fiscal agencies (independent libraries & consortia)
– 25,000+ library outlets (buildings)
– 350 million individuals served by SirsiDynix clients
Global Organization
– Operations in 40+ countries in the Americas, Europe, Africa, Middle East,
and Asia-Pacific
Financial Stability
– 2009 was our best year ever
– Company is profitable
– Receives Dunn & Bradstreet’s highest ranking for a company our size &
shape
Significant Growth: ~150 new hires last 18 months
Tomorrow’s Libraries. Today.
THE SIRSIDYNIX WAY
• OUR VISION:
– SirsiDynix delivers technology that supports librarianship and helps
communities thrive. Working every day with a growing community of
over 4,000 library customers in 70 countries, SirsiDynix is dedicated to
connecting people with library resources that educate and inspire.
• Our Commitment:
• Develop and deliver provocative, robust software for library staff and
patrons
• Create Centers of Excellence: service beyond the software
• Cultivate communities of SirsiDynix librarians: together, we can make
libraries better for today and for tomorrow
Tomorrow’s Libraries. Today.
Who are our customers?
Tomorrow’s Libraries. Today.
DIVERSE NEEDS… DIVERSE MARKETS
Breakdown of global Symphony
customer base by library type
Special Libraries
26%
Academic
Libraries
25%
Public Libraries
39%
Tomorrow’s Libraries. Today.
K-12 Libraries
7%
Other
11%
Consortia
4%
SAMPLE OF GLOBAL CUSTOMERS
Tomorrow’s Libraries. Today.
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SOME OF THE BUSIEST LIBRARIES IN N.A.
USE SYMPHONY
30 million annual circulations
22 million annual circulations
15 million annual circulations
13 million annual circulations
Tomorrow’s Libraries. Today.
Our customers are
happy
Tomorrow’s Libraries. Today.
2009 CUSTOMER SURVEY RESULTS
• Total number of surveys:
• Customers reported “on time” completion
785
94%
Rankings*
• Average Communication rating:
• Average Professionalism Rating:
• Average Satisfaction Rating:
4.32
4.57
4.43
Scale:
• 1-Extremely Unsatisfied
• 3-Satisfied
• 5-Extremely Satisfied
Tomorrow’s Libraries. Today.
What are we
presenting?
Tomorrow’s Libraries. Today.
Tomorrow’s Libraries. Today.
LIVE HORIZON TO SYMPHONY MIGRATIONS
Detroit Public Library (Michigan)
Grand Ledge Area District Library (Michigan)
Irving Public Library (Texas)
Indiana University (Indiana)
Kirkendall Public Library (Iowa)
Marrickville Council (Australia)
Mercer County Public Library (New Jersey)
Tomorrow’s Libraries. Today.
LIVE HORIZON TO SYMPHONY MIGRATIONS
Montana State Library (Montana)
Montana State Law Library (Montana)
Moore Theological College (Australia)
Nioga Library System
New York Chiropractic College (New York)
Okaloosa County Public Library System (Florida)
Portage District Library (Michigan)
Salt Lake City Schools (Utah)
Sparta Public Library (New Jersey)
TAFE NSW Library Services (Australia)
Utah Valley University
US Army War College Library (New York)
York Hospital (Pennsylvania)
Tomorrow’s Libraries. Today.
SIRSIDYNIX SYMPHONY STRENGTHS
• Proven Symphony ILS platform, with more than 2,700 server installations
worldwide
• Modern n-tier architecture
Tomorrow’s Libraries. Today.
SYMPHONY N-TIER ARCHITECTURE
Presentation Tier
•Staff Clients, User Experience Interfaces, Reporting Tools
For presenting content or running applications via
web or desktop software
Application Tier
•Symphony Modules and 3rd Party Interfaces
Serves up applications from server for presentation
Business Tier
Business objects and rules; data manipulation and
transformation into information
Data Access Tier
• Products: Circulation, Cataloging, Acquisitions, Serials, OutReach, Reserves, Hyperion, Self Check, ILL, Print Mgmt
• Standards: NCIP, SIP2, X12, OAI, XML
•Symphony Server
• Policies, Rules, Access Control
•Symphony Interface to RDBMS
Interfaces with database and handles all I/O
Data Tier
• ODBC, SQL, API, Web Services
•Relational Database Management Systems (RDBMS)
• Products: Oracle, Microsoft SQL Server, C-ISAM
• Standards: MARC21, Unimarc, Dublin Core, CommInfo, Unicode, Cosati/Cendi
Data storage
Operating System Tier
•Server OS Platforms
Industry-standard server environments
Hardware Tier
• MS Windows Server (32- & 64-bit), Unix (Solaris, AIX, HP-UX), and Linux (Red Hat & SUSE)
•Server Hardware Platforms
Industry-standard microprocessor-based platforms
Tomorrow’s Libraries. Today.
• Products: WorkFlows, StaffWeb, e-Library, Enterprise, Hyperion, iPhone App, Director’s Station, Web Reporter
• Platforms/standards: Windows, Mac, Linux, IE, FireFox, Safari, Mobile browsers, Flash, HTML, XML, SOAP, REST
• RISC and x86-64
http://www.webopedia.com/quick_ref/app.arch.asp
SIRSIDYNIX SYMPHONY STRENGTHS
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Proven Symphony ILS platform, with more than 2,700 server installations
worldwide
Modern n-tier architecture
Flexible RDBMS options: Oracle or MS-SQL
Mature, rich functionality
Fully customizable and adaptable via API/Web Services
Standards-based (MARC21, XML, Unicode, SIP2, NCIP, etc)
Powerful, feature-rich Java client (self-updating); optional Web Client for
streamlined, basic functionality
PDA-based circulation & inventory; online/offline modes
Tomorrow’s Libraries. Today.
SIRSIDYNIX SYMPHONY STRENGTHS
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LDAP/Active Directory support for single sign-on
Granular Display & Maintenance policies for consortia support
Built-in full-text, keyword searching of entire db
Web 2.0, faceted, pattern-recognition searching
Built-in Reporting/Utilities with scheduling, distribution, and output options
Director’s Station/Web Reporter reporting options
Software as a Service hosting: no hardware to maintain or upgrade
Server OS: Unix, Windows, and Linux from multiple manufacturers
Tomorrow’s Libraries. Today.
JAVA STAFF CLIENT
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Win 2000, XP, Vista
Mac OSX
Self Updating
Intuitive
Configurable
Login-based preference settings
Tomorrow’s Libraries. Today.
STAFFWEB
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Flash Application
Runs on browser
Circulation, Cataloging, and Reports Modules
Streamlined
Easy
Short learning curve
Tomorrow’s Libraries. Today.
E-LIBRARY
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CSS stylesheets – easy to change look
Multiple gateways –local branding for each library
Graphic searching
Bestsellers, Recommended Reading
Reading Programs
Enrichment Content, including Enhanced content
Tell Me When
Tomorrow’s Libraries. Today.
ENTERPRISE
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Integrated with e-library using common CSS
Sophisticated natural language searching with facets
Auto-complete with blacklists
Did you Mean?
RSS
Reader reviews
Library Favorites
Tomorrow’s Libraries. Today.
BOOKMYNE IPHONE APP
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Free to customers with Symphony 3.3 and up
Free download to patrons from iPhone App Store
Library info, including maps & directions
Search & place holds (incl. Books by Mail)
My account, including fines and renewals
Tomorrow’s Libraries. Today.
SCHOOL ROOMS
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Audience-targeted content
Integrated with e-library using common CSS
Sophisticated natural language searching with facets
Auto-complete with blacklists
Did you Mean?
RSS
Reader reviews
Library Favorites
Tomorrow’s Libraries. Today.
POCKETCIRC
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Windows Mobile
Circulation
Inventory
Software only or bundled with hardware
HW includes WiFi, bluetooth, and laser scanner
Tomorrow’s Libraries. Today.
REPORTING SOLUTIONS
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Web Reporter web-based reporting
Director’s Station OLAP Statistical Server
Tomorrow’s Libraries. Today.
GLOBAL PLATFORM
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Full Unicode support
e-Library
Enterprise
WorkFlows Java
Tomorrow’s Libraries. Today.
SYMPHONY: STANDARDS-BASED
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Open, evolutionary solutions that adhere to leading industry standards
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N-tier architecture
Windows / Mac OSX clients
PDA Platforms (WindowsCE)
UNIX / Linux / Windows servers
Oracle or MS-SQL RDBMS
Java
OpenURL
XML
Z39.50/Bath Profile
X12
SIP2 / NCIP
ISO ILL
MARC21 & Unicode
SIF
Tomorrow’s Libraries. Today.
Highlights for Consortia
Tomorrow’s Libraries. Today.
LOCAL BRANDING
Tomorrow’s Libraries. Today.
FLEXIBLE SEARCH SCOPING
Tomorrow’s Libraries. Today.
FLEXIBLE AUTHENTICATION WITH MULTIPLE
RESOURCES
LDAP, SIP2, and
NCIP
authentication
Tomorrow’s Libraries. Today.
LIBRARY- AND/OR USER-SPECIFIC PROFILES
Profiles control
theme, branding,
languages, and
content
Tomorrow’s Libraries. Today.
SORTABLE HOLDINGS DISPLAY
Sort by clicking column
heading. Defaults for each
profile
Tomorrow’s Libraries. Today.
LIBRARY-SPECIFIC RECORD OWNERSHIP
POLICIES
Tomorrow’s Libraries. Today.
UNLIMITED AND CUSTOMIZED POLICY LISTS FOR
EACH LIBRARY
Tomorrow’s Libraries. Today.
HIERARCHICAL CIRCULATION/HOLDS MATRIX
WITH UNLIMITED HOLD FILL ORDER LEVELS
Tomorrow’s Libraries. Today.
MARC21, UNIMARC, DUBLIN & OTHER
METADATA FORMATS IN SAME DATABASE
Tomorrow’s Libraries. Today.
SIMPLE & SECURE ACCESS RIGHTS
MANAGEMENT
Tomorrow’s Libraries. Today.
ACCESS RIGHTS INCLUDE DISTRIBUTED
REPORTING
Tomorrow’s Libraries. Today.
FLEXIBLE TRANSACTION REPORTING PER
LIBRARY OR GROUP
Tomorrow’s Libraries. Today.
COMPREHENSIVE SELF-SERVICE OPTIONS
Tomorrow’s Libraries. Today.
INCLUSIVE USER COMMUNITY WITH
INTERACTIVE WEB FORUMS & LISTSERVS
Tomorrow’s Libraries. Today.

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