Document

Report
MANAGING AND
SECURING BYOD
Legal IT’s Next Great Challenge
AGENDA
• The BYOD Trend – Evolution of Mobile Technology
• Best Practices for Managing Mobile Device Usage
• Overview of Mobile Device Management Technologies
• BYOD Management Strategies and Trends
THE BYOD TREND –
SOME HISTORY
• Employee use of company owned computers
•
Using laptops to access the Internet
•
Drove usage policies and technology controls
• RIM BlackBerry delivers first mobile device
• Apple iPhone changes everything
BYOD –
BENEFITS AND CHALLENGES
Benefits
• Improved responsiveness
• Improved accessibility
• Greater flexibility
Challenges
• IT support of a wide range of mobile vendors and operating
environments
• Secure access to firm data
• Mitigate risk of unsecure personal apps
70 MILLION
SMARTPHONES LOST/STOLEN IN 2011
ONLY 7% RECOVERED
Source: 2012 Global State of Infosecurity Survey, PriceWaterhouseCoopers
17% OF BUSINESSES
HAVE MOBILE DEVICE BREACHES
Source: Feb 10, 2012 Tabtimes.com, Doug Drinkwater
BEST PRACTICES
Registering devices to ensure security:
• Virus protection, authentication, encryption
Provisioning of firm-authorized apps
IT use monitoring
User education
• Compliance with firm security policies
• Mobile Device registration with IT
• Password protection
• Use of unsanctioned apps
• Lost/stolen devices
MOBILE DEVICE
MANAGEMENT
MOBILE DEVICE STRATEGY
Application
Portfolio
Security
Policies
Who Pays?
Backing Up
Devices
HOW DO YOU
SUPPORT MOBILITY?
• Who is responsible for equipment?
• IT staff availability and training
• Mobile device OS and security upgrades
• Mobile Device Management platform
• Is your firm website mobile friendly?
MOBILE DEVICE
MANAGEMENT
• Not new!
• Optimize functionality
• Increase security
• Compliance
• Is MDM a requirement for BYOD?
SMARTPHONES HAVE
BECOME ANARCHY IN
A POCKET
THEY HAVE THE POWER OF A FULL DESKTOP
SYSTEM OF JUST A DECADE AGO, AND THAT
POWER IS INCREASING QUICKLY.
Source: Tom Henderson, ITWORLD.com
WHY NOW?
• BYOD
• Malicious threats
• Control Application Portfolio
• Lost and Stolen Phones
• Access Control and Auditing
• Compliance
• Growing device inventory
• Native functions and features don’t cut it
• Changes to Microsoft Exchange licensing costs
MDM IS SUBJECT
TO THE WEAKNESS
OF THE UNDERLYING
PLATFORM
GOOGLE ONLY PROVIDED 16 APIs, COMPARED
TO MORE THAN 500 APIs FOR THE LATEST
VERSION OF BLACKBERRY.
Source: May 18, 2012 COMPUTERWORLD.com, Matt Hamblem
SOLUTION OPTIONS
• On-premise
• Service-based
• Hybrid
COMMON FEATURES
• Device provisioning and configuration
• Policy application
• Security
• Backup / restore
• Remote lock and wipe
•
Sandboxing
• Activity logging
• Reporting / dashboard
ADVANCED FEATURES
• Network access control
• Application deployment
and management
• Troubleshooting and
diagnostic tools
• Remote control
• Firmware updates
• Remote administration
• Diagnostics
• GPS tracking and
'breadcrumb' mapping
• Network usage and support
• Mobile asset tracking and
management
MOST COMMON
PLATFORMS
Common in Legal:
• Airwatch
• MobileIron
• McAfee
• Fiberlink (MaaS360)
• Good
• BlackBerry
• For BlackBerry Devices
USEFUL FEATURE
COMPARISONS
• http://mobiwm.com/mdm-comparison/
• http://www.bluefishwireless.net/wpcontent/uploads/2012/06/Bluefish-MGMT-MDM-ComparisonChart.pdf
• Gartner: Magic Quadrant for Mobile Device Management
Software 2012
SELECTION CRITERIA
• Enrollment
•
Ease
•
Self service
• Administration
• Ongoing Management
• Scalability
• Device Support
LICENSING MODELS
• Perpetual license
• Subscription
• Per devices
• Per user
• Minimum number of devices?
MINDSHIFT’S
EXPERIENCE
FUTURE OF MDM
• Commoditized
• Management tools with features built into devices
•
Open Mobile Alliance (OMA)
•
OMA Device Management Protocol
• MDM absorbed into management platforms
•
Mobile Application Management (MAM)
•
Mobile Information Management (MIM)
Q&
A
THANK YOU
Charlie Magliato
Pat Sklodowski
Biscom
mindSHIFT Technologies, Inc.
Legal Program Director
[email protected]
Managing Director, Legal Professional Services
[email protected]
(978) 367-3592
(856) 425-0029
www.Biscom.com/Legal
www.mindSHIFT.com

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