Ealing Children’s Integrated Response Service [Triage] Children’s & Adults’ Services summary • • • • • • How services were arranged before Rationale for changes How services are configured now Progress so far How we got here Future plans Structure of Children’s Services pre July 2012 • 2 social care referral and assessment teams • 5 social care Children in Need Teams • SAFE; 3 early intervention 0 to 12 teams and 1 adolescent team Management of referrals and contacts pre July 2012 • Routes in via Contact Centre, SAFE, R and A • Plan was for Referrals to be made to the ‘right’ place • In reality most referrals came in via Referral and Assessment teams • Processed 12522 contacts in 2011/12 [ 1661 CA’s] • Delay and duplication of work • Confusion for families Drivers for Change • Reduce duplication and make efficiencies • Provide better and earlier intervention [ Munro] • Closer working relationship between EI and SC; more coherent and consistent response for families • Closer multi agency working from beginning • Better assessment and management of risk • Freedom to be more flexible • Need for better response to DV What does ECIRS (Triage) look like? Anti Social behaviour Police Probation Youth Offending Parenting Services Administration 8 social workers 7 Family support workers 4 managers 1 Health Visitor Children’s Mental Health (CAMHS) Early Years. Adult Services Education What does ECIRS do? • Single point of entry; screens all concerns about children • Shares and assesses safeguarding information • Cases transferred on to locality teams/SAFE/other agencies • Short term engagement up to 10 days eg DV cases Locality Teams • 6 locality based Children in Need teams • High threshold CIN and CP work from point of identification through to transfer to SAFE/LAC/closure • Greater consistency for families • Better planning • Single family assessment • Significant challenges for staff • Links to LAC; family justice review SAFE 0 to 18 • Amalgamation of 2 SAFE teams • Three 0 to 18 teams, aligned to locality teams • Co location • Joining up of systems • Single family assessment • Step up/down • Threshold document Triage - Phase 2 • MASH implementation/co location of police • WLMHT • Troubled Families; data • Increase joined up working, data sharing, co location • Think Family • Adult services How we got to where we are • • • • • • • • Planning Consultation; bringing people in Training; triage, SAFE, Locality teams Communication and publicity IT systems New assessment framework Culture shift work in progress Ongoing challenges • MASH • Mental health services and information sharing • Culture change • Data systems Questions? ?