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Report
Techniques for Online Retention
Dr. Andrea Henne, Dean, Online and Distributed Learning
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Fall 2006 Drops/Never Attended
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28.0
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18.1
25.9
18.5
24.3
18.5
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Oncampus
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Online
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City
Mesa
Miramar
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Techniques for Online Retention
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Preparation
Motivation
Engagement
Communication
Sense of Achievement and Progress
Support
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Preparation
• Student
Readiness
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Motivation
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Relevant
Varied
Interesting
Challenging
Encouraging
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Seven Principles for Good Practice
Chickering and Gamson's
• Encourage contact between students
and faculty - by creating a faculty profile
to share your contact information
Chickering, A. W. & Gamson, Z. F. (1987). Seven principles for good practice in
undergraduate education. AAHE Bulletin, pp. 3-7. (ERIC Document Reproduction
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Service No. ED282491).
Seven Principles for Good Practice
Chickering and Gamson's
• Develop reciprocity and cooperation
among students - by creating a
community of discourse on the
discussion board
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Seven Principles for Good Practice
Chickering and Gamson's
• Encourage active learning - by
constructing individualized learning
paths through the use of adaptive
release criteria
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Seven Principles for Good Practice
Chickering and Gamson's
• Give prompt feedback - through the use
of immediately scored exams
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Seven Principles for Good Practice
Chickering and Gamson's
• Emphasize time on task - by adding
events to the course calendar
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Seven Principles for Good Practice
Chickering and Gamson's
• Communicate high expectations - by
outlining your course's learning
outcomes in an online syllabus
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Seven Principles for Good Practice
Chickering and Gamson's
• Respect diverse talents and ways of
learning - by presenting content in a
variety of formats
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Engagement
• Have more fun teaching online by
involving learners more
• Reduce the need to be an exhausted,
omnipresent, moderator/expert/advice
giver
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Engagement
• Examine when to use collaborative
activities (and when not to)
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Engagement
• Evaluate a selection of online
collaboration tools, including some of
the newest (and most exciting)
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Engagement
• Design collaborative activities so
learners gain the most (and are less
frustrated)
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Communication
• Regular and frequent
• Find your “digital voice”
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Sense of Achievement and
Accomplishment
• Frequent feedback on assignments
• Pre-assessment/Post-assessment to
measure individual progress
• Up-to-date gradebook
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Support
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Helpdesk – called “Retention Desk”
24/7/365 for online students and faculty
https://www.sdccdonline.net/help
Online Academic Advising/Counseling
Online Library Services
Online Tutoring
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Support for Online Faculty
http://www.sdccdonline.net/faculty
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