Chapter 1 Building Responsibility What is communication? • #3IC- Communication is the process of sending and receiving messages, and it occurs whenever we express ourselves in a manner that is clearly understood. • #1B – The communication process consists of the sender, the receiver, the message, and the feedback. • The sender is the one that transmits the message, that which is sent or said. • The receiver is the one that intercepts the message and the interprets it. • The feedback includes the reactions that the receiver gives to the message offered by the sender. What is communication? • #1IC- A successful communicator needs to be responsible because speakers are responsible for making the world a better place and for caring about the audience. • #2IC- A good communicator combine ethics with responsibility because the speaker must appear and act ethically, or the audience will not listen. • Speakers must make sure that communication barriers do not keep the audience from understanding the message. Some of these barriers include education, attitude, culture, environment, or society. What is communication? • Written communication is any communication that must be read. • Oral or verbal communication is any communication that is spoken. • #2B –Nonverbal communication expresses your attitudes or moods about a person, situation, or idea. • #4IC – “Body language” is another name for nonverbal communication. • Nonverbal communication may mean different things to different people. • #3B – A symbol stands for something by association or for an idea. • #5IC - A symbol stands for something by association or for an idea. Laying a Proper Foundation • #4B – Building a strong “value structure foundation” consists of being a good person, communicating well, and caring. • You can be a bad person and still be a good speaker. (ie..Hitler) You just won’t be as effective. • #5B – Interpersonal communication takes place any time messages are transmitted between two people. • Intrapersonal communication is an inner dialogue with yourself to assess your thoughts, feelings, and reactions. • #6IC - Intrapersonal communication is often the most important because you must be honest and positive with yourself before you can speak that way to others. Laying a Proper Foundation • #6B – Oratory, or rhetoric, is the art or study of public speaking. • #7B – An orator delivers oratory and uses words effectively. Caring About Your Audience • #7IC – A good communicator care about the audience because if the speaker doesn’t care about the audience, the audience can tell and won’t listen. • #8B – Aristotle defined three major methods for appealing to an audience: ethical, emotional, and logical. • The ethical appeal is used when the speaker tries to show the audience that he is a good and ethical person. • The emotional appeal is when the speaker appeals to the heart of audience members. It addresses love, patriotism, or maybe family. • The logical appeal is when the speaker appeals to the audience’s logic and intellect by providing factual information. • ***The emotional appeal is the most powerful. Laying a Proper Foundation • #8IC – When a speaker is prepare to speak, the speaker should consider certain audience-related factors. These factors include age, gender, social background, education, and socioeconomic standing. • If the speaker does not consider these factors, he or she will not be as effective. Building the Proper Motivation • Motivation is something , such as a need or a desire, that causes a person to act. • #9IC – The two forces that should motivate a speakers words are the desire to treat people and situations fairly, and the desire to set a good example. • Treating people fairly involves NOT stereotyping people. • #9B – Stereotyping means labeling every person in a group based on preconceived ideas about what that group represents. • Every person must be judged on their own qualities and not be judged as a member of a certain group.