ISO 8000 in a Nutshell

Report
ISO 8000 Standards Series in a Nutshell
Liason Report from NA 60-30-1-1 “Qualtät
industrieller Daten”, updated 2013-04-15
Rainer Schrundner
What is ISO 8000
ISO 8000 is about Data Quality
whereas ISO 9000 is about Process Quality.
Currently several standards of the 8000 series are released, several tens of
standards are in work and about 100 standards for the different industries and
applications are more or less formally proposed as work items.
Initially the focus of ISO 8000 was limited to „Product Catalog“ data, but in-between
the focus is expanding more and more covering the master data in all business
processes.
Major basis for the standards are the “15 Quality Dimensions” from Prof. Wang and
their application for different use cases.
-xx
-1xx
2
common for all data
special for master data
Part 150 Master Data
Quality management
framework
Introduction
Part 311 Guidance for
the application of
PDQ-S
Vocab. / Onto
Part 140 Master data:
Exchange of characteristic
data: Completeness
Part 60 Information &
General concepts & definitions
Data Quality Process
Assessment
Specialized concepts & definitions
Management framework
Part 50 Data Quality
management
Usage guides
framework
Part 9 Information data
quality relationship with
other standards
Part 130 Master data:
Exchange of characteristic
data: Accuracy
Part 120 Master data:
Exchange of characteristic
data: Provenance
Part 40 Data Quality Completeness
Part 110 Master data:
Exchange of characteristic
data: Overview
Part 30 Data Quality Accuracy
Part 20 Data Quality: Provenance
Part 100 Master data:
Exchange of characteristic
data: Overview
Part 10 Data Quality Syntax, semantic
encoding, and conformance to data
specification
Part 8 Information and Data Quality Measuring
Part 3 Taxonomy : ISO 8000 parts & other standards relationships
ISO 8000 ontology
Characteristics or Data quality dimensions
Part 2 Vocabulary
3
Pragmatics
Syntax
Semantics
Requirements
Part 1 : Scope , Justification and principles
Measurements
methods
Management
methods
What is ISO 8000
4
15 Quality Dimensions
The “15 Quality Dimensions” from Prof. Wang are a major basis for the ISO 8000
standards series.
Category
Measurable Concept
Intrínsic
Accuracy, Objectivity, Believability, Reputation
Accesibility
Contextual
Representational
5
Accessibility, Access security
Relevancy, Added-Value, Timeliness,
Completeness, Amount of data
Interpretability, Ease of understanding, Concise
Representation, Consistent representation
accuracy
objectivity
Believability
Reputation
Accessibility
Access
security
Relevancy
Added-Value
Timeliness
Completeness
Amount of data
Interpretability
Ease of
understanding
Concise
Representation
Consistent
representation
Maturity of ISO 8000
Some standards are released, and the „15 Quality Dimensions“ are not questioned
any more as basis for all standards. Challenge is how to implement these
“dimensions”.
Compared to the ISO 9000 series the ISO 8000 series is at a state where the ISO
9000 series was in ~1990.
There are huge crowds working on ISO 8000 all over the world. Need for data
quality standards in todays highly integrated processes and their huge amounts of
data and challenges for data quality and financial interests from software vendors
and consultants are pushing ISO 8000.
It is to expect that within few years the standards are sufficiently stable and
established so that we will face questions and pressure from customers about our
data quality in regard of ISO 8000 in ~2-5 years (personal estimation based on
current maturity of the standards set).
6
Outlook - Expected Importance of ISO 8000
With todays expection it is likely that ISO 8000 will by far not reach the formal
importance of ISO 9000 for companies.
Reasons:
1. It seems much more difficult to make money in consulting and certifying for ISO
8000 –having mainly the “poor” IT and PDM specialists as contacts- whereas for
ISO 9000 the consultants counterpart in the companies is the management
deciding over the processes and the budget.
2. More critical attitude of companies having already spent a lot of money for ISO
9000 certifications promotion of self-auditing and self-declared conformity
However it is to expect that some customers will in some years start to insist on
external certifications for ISO 8000.
7
Outlook - Expected Importance of ISO 8000
especially for DIN NA 043-01-31 and EDIFICE ADC
- The physical material flow and its marking is currently not in the scope of ISO
8000.
- Awareness for Data Quality will increase together with the application of ISO 8000,
and on long term it is likely that the data quality on the physical delivery will come in
focus once the issues with the data quality of the virtual data flow are addressed.
- On short term there is no impact from ISO 8000 on machine readable marking.
_______________________________________________________________
Update 2013-04-15:
Data Management is increasingly in focus:
New work item: Parts 8000-6x: Information & Data Quality Management Process
Assessment
DIN 060-30-04-01 is mandated to prepare draft of 8000-63 Measurement
Framework
8

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