Slide 1

Report
Attracting and Keeping Net-Gen
Student Researchers
Association of Southeastern Research Libraries
November2009
John Law
VP Discovery Services
Primary Research
• Observational research of student researchers
• 70+ sessions across 8 universities and 2 continents
More Primary Research
• Online focus groups with end-user researchers
• 9 groups, 80 participants (multiple demographics)
More Primary Research
• Focus group sessions with librarians
• 7 groups, 47 librarians
More Primary Research
• Surveys of end-user researchers
• 10,463 respondents across diverse demographics
Problem – Library offers subpar user experience
• Meet Aaron
• 3rd year undergraduate student
• Term paper evaluating treatment by alternative
press of George Bush’s handling of the Katrina
disaster
Libraries Have an Edge
The superior source for quality, credible content
Preferred for academic research and course assignments
Different behavior
The easiest place to start the research process
Existing Options for Accessing Library Content
• Library catalog
• eResources page
• Compensatory
Physical
behavior…
collection
Electronic
Resources
Contrasting…
• Simple
• Easy
• Fast
Secondary Research…
• The importance of the role of the library as
a gateway for locating information has
fallen over time
• The library is increasingly disintermediated
from the actual research process
Source: Housewright, R., & Schonfeld, R. (Aug2008).
Secondary Research…
How Do You Know That?
An Investigation of Student
Research Practices in the
Digital Age
McLure and Kellian Clink
“It is also Randall
clear from
teacher and student responses in
Portal: Libraries and the Academy, Vol. 9, No. 1 (2009)
the study that the library is seen as an intimidating and
inconvenient place, especially and interestingly in its
primary purpose – supporting student research and often
assisting
students
in the
identification,
location,
and
“We also
concede
it is
understandable
that students
are
evaluation
of using
sources.”
drawn to
search engines on the Internet to conduct
academic research. These engines are easy to use,
available to anyone with an Internet connection, and
quick and bountiful in their returns.”
Researchers Speak for Themselves
I get confused and end up going in circles.
Library sources are great but internet
sources are the most convenient.
If only there was a Google-like search…
The Dream Solution is Clear
"In an ideal world, the content of all the library's
collections would be available through a single
search box…all the traditional ILS content and
the electronic resources "
Breeding, M. (2007). Next-generation library catalogs.
ALA Library Technology Reports, 43(4), 5-42.
“I will believe it when I see it!” librarian in a focus group
Everything Has Been Leading To This…
Enables quick discovery of the most credible resources
anywhere the library has them
• Digital or physical
• Books, e-journal articles, databases, etc.
• Catalog, publishers, aggregators, open access, etc.
Simplified Illustration
More Content Support
• 6,000+ publishers represented
• 50,000+ journal and periodical titles
• 500,000,000+ million items indexed so far
• Publishers and other content providers joining the
Summon service weekly
The Summon Service has Content Provider Support
Plus…
Beta Sites
•
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Grand Valley State University
University of South Australia
Rollins College
Arizona State University
University of Huddersfield
University of Texas at San Antonio
York College of Pennsylvania
University of Missouri at Kansas City
University of Dundee
North Carolina State University
University of Adelaide
Erasmus University
University of Queensland
Florida Gulf Coast University
University of LaTrobe
…
Seeing is believing
Check it out on your own
http://gvsu.edu/library
View it on your mobile device…
http://tiny.cc/summon
Dartmouth Repeat of the Observational Study
• Meet Josh
• Freshman in economics
• Research about “The Eye of Vichy” for information
about France's collaboration with Nazi Germany
"I have seen the future of how libraries will provide
access to information, resources, and collections.
It's called "Summon" by Serial Solutions and it can
become equally important as Google in everyone's
everyday information seeking and use.”
"I have seen the future of how libraries will provide
access to information, resources, and collections.
It's called "Summon" by Serial Solutions and it can
become equally important as Google in everyone's
everyday information seeking and use.”
Mike Eisenberg
Dean Emeritus & Professor
University of Washington
Information School
Mike Eisenberg
Dean Emeritus & Professor
University of Washington
Information School
THANK YOU
•
Published report
“Academic Libraries and the Struggle to Remain
Relevant: Why Research is Conducted Elsewhere”
ALIA Information Online 2009, Sydney, Australia.
•
More research
serialssolutions.com/summon-research/
•
More information
serialssolutions.com/summon
Discoverability – an essential, not an option
“We’re facing challenging budget years ahead. It’s
essential that we raise the profile of the library and
demonstrate real value”
John Shipp
University Librarian at the University of Sydney
Everything has been leading to this

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