QuickstartIT Your essential IT & technology survival guide IT access for all students! • All matriculated QMU students get IT accounts. What’s it for??? • Use your student IT account to: – – – – – – – Access the QMU student desktop on campus. Internet & wireless access on campus. WebCT. Webmail. O! timetable system. ePortfolio. Student portal • You can also use your account to access the QMU remote desktop service. Student desktop login Student portal – http://u.qmu.ac.uk WebCT – http://learn.qmu.ac.uk O! timetable – http://o.qmu.ac.uk/o!web Want access?? • You need 2 things: – Username – Password 6 facts about passwords • Expire every 60 days. • Must be 7 characters or longer. • Need a combination of 3 of these: • • • • Upper case letters (A, B, C etc) Lower case letters (a, b, c etc) Numbers (1, 2, 3 etc) ‘Special’ characters (£, $, @ etc) • Can’t be the same as your username. • Can’t contain your full name or part of your name. • A ‘good’ password might look like this – [email protected] Forgotten your password? • Contact the LRC service desk: – Email – [email protected] – Phone – +44 (0)131 474 0000 and ask for “LRC service desk” – In person – go to the service desk, near the front of the LRC NB: You’ll need your QMU student number • If you’re on campus, go to any thin client terminal and click on the Student Password Reset option. You will need to know the answers to your security questions – you should have set these up when you matriculated. “But I want to use my Gmail account instead” • You should be able to access any personal email accounts that offer web-based services. • However, all messages relating to your studies will only be sent to your QMU email account. • You need to logon and check your QMU email regularly! 7 QMU systems you will use • • • • • • • QM:u – the student portal – http://u.qmu.ac.uk WebCT – http://learn.qmu.ac.uk Webmail – https://mail.qmu.ac.uk/exchange Citrix remote access – https://access.qmu.ac.uk O! timetable - http://o.qmu.ac.uk/o!Web/ ePortfolio – http://eportfolio.qmu.ac.uk Library catalogue - http://millennium.qmu.ac.uk/ • You will be able to attend sessions to learn about WebCT & ePortfolio, the Library catalogue and accessing your timetable during your induction week. Printing, copying and scanning on campus • Students can print, copy and scan on campus using MFD , or Multi Function Devices. • You will be charged for every sheet that you print or copy. • Scanning is free. • You will find MFDs in the LRC and the atrium areas. • Find information on how to use the MFDs here. 6 facts about your student card • Your student smartcard is your gateway to QMU. Your smartcard: – is your ID card. – gives you access to the academic building and the halls of residence. – is also your Library / LRC card for borrowing resources. – lets you release your print and copy jobs on the MFDs – is used to purchase print and cashless vending credit. – is used for cashless purchasing from the Students Union, LRC, Food for Thought and University shop. About Add Value Machines (AVMs) • You can add credit to your smartcard in several ways: – Add cash (UK currency only) at an AVM machine on campus. – Use your credit or debit card to top up at the AVM at Reception in the Academic building. – Top up online via PayPal or WorldPay. • Instructions for how to use the AVM machines are on posters beside the AVMs. • Find out more here. Want to use your own computer on campus? • You can use your own computer on campus. • You can connect to the QM Wireless service throughout the campus and in the halls. • Both wireless and ‘wired’ connections are available in the halls. • You can also connect to your QMU email with a mobile device. Working off campus • The Citrix Access Gateway or Citrix Remote Desktop is a method of connecting to the QMU network remotely. • The service replicates the thin-client desktop that is available on any campus based terminal. • It is aimed at users who have a broadband or other high speed connections to the internet and who need access to their QMU applications and files. 6 facts about Citrix Remote Access • Citrix Remote Access lets you run a “virtual desktop” that gives you access to: – QMU email via Microsoft Outlook. – All QMU networked applications which are available to you on campus. – All your files on your QMU Z:\ drive (home directory). – Files in any QMU shared drive (G:\ drive). – The QMU intranet. – All electronic resources that are available on campus. • Click here for more information. Got a question?? • Then search the QMU FAQ service for the answer. • http://faq.qmu.ac.uk Need help with IT & technology? • Contact the LRC service desk: – Email – [email protected] – Phone – +44 (0)131 474 0000 • Ask for “LRC service desk” – In person – go to the service desk • It’s near the front of the LRC • Our Technology Training site on the QMU intranet has everything from handy tips and tricks through to selfpaced training courses. – NB – You need to be a matriculated QMU student to access the intranet.