® Microsoft Lync Ignite Microsoft Lync 2013 System Center Operations Manager (SCOM): SCOM is an alerting system providing data on server status Performance Counters: Feed into SCOM and for general server performance monitoring. Includes active connections, processing of messages, failures raised by server, latency Event Logs: Used to report to SCOM, configuration state on server, security policy update, service availability Synthetic Transactions: Automated tests to detect outages in service features (e.g. , Instant Messaging [IM], registration, presence) Call Detail Records (CDR): CDR provides telemetry on usage patterns (e.g., call volume), call establishment (e.g., conference join) QoE Metrics: media, network, endpoint and connection metrics collected on endpoint QoE Metrics: Media, network, endpoint and connection metrics collected on endpoint QoE Metrics: Media, network, endpoint and connection metrics collected on endpoint UFD: Actionable notifications displayed to user UFD: Actionable notifications displayed to user. Network Bars: Indicator providing users with information when network performance is causing media quality issues Network Bars: Indicator providing users with information when network performance is causing media quality issues CDR/QoE SQL Database Front End Server Lync Storage Service Data Collection Queue DB Unified Contacts Archival Processing (IM, WebConf) Monitoring Processing (CDR/QoE) SQL DB Replication for HA Troubleshooting In Lync 2013, improved video metrics are aligned to the new video feature set Reports will have both audio and video media performance analysis New QoE will enable administrators to better identify problems with both audio and video Planning QoE provides information on Network performance and problem identification Audio performance issues Video usage and performance issues QoE data assists in Network planning (e.g., wired and wireless access requirements) Server and general infrastructure procurement decisions Get-CsClsScenario global/<ScenarioName> | Select -ExpandProperty Provider | Format-Table Name,Level,Flags -a Component Name Level MediationServer Info S4 Info Sipstack Info TranslationApplication Info OutboundRouting Info InboundRouting Info UserServices Info COMMAND Description -start Starts trace session for given scenario. Mandatory option: scenario. Other valid option: duration -stop -query -flush Stops trace session for given scenario. Mandatory and only valid option: scenario Query list of scenarios being traced. Valid options: None Flush logs and make them available for searching immediately. Valid options: None Update the duration active (nondefault) scenario needs to be traced for. Mandatory and only valid option: duration Search logs. Results are returned in a text file. Valid options: starttime, endtime, components, uri, callid, phone, ip, loglevel, matchany, matchall, keepcache, correlationids Will display command line usage along with scenario names -update -search -? OPTION Description -scenario -duration -matchall -matchany -starttime -endtime Scenario name (Valid scenario names were given earlier) Duration (in minutes) to trace the given scenario for. Default duration: 24 hours Specify this to require the search to match all criteria specified Specify this to require the search to match any criteria specified. This is the default. (timestamp) timestamp to search the log entries from (timestamp) timestamp to search the log entries to (fatal | error | warn | info | verbose | noise) This is the least severe log level to search on. For example, if 'warn' is specified search will be limited to 'warn', 'error' and 'fatal' List of comma separated component names to restrict the search scope Phone number scope for search command. This needs to be exact match URI scope for search command. This needs to be exact match Call id scope for search command. This needs to be exact match IP address scope for search command. This needs to be exact match -loglevel -components -phone -uri -callid -ip © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.