customer portal

Report
Merit Sales and Service Portal
M3UG 2012
Preben Lauesen/Bernt Sylte
Merit AppSuite
•
Logistics Center
•
•
Project Center
•
Finance
•
Budget Center
•
Sales
•
Security Center
•
Manufacturing
•
Finance Integrator
•
Procurement
•
Smart Office Scripts
•
Logistics
•
Merit Integrator
•
Service
Merit Intelligence
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Mobile Sales
•
Customer Portal
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Supply Chain
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Customer Claim
Management
Execution
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Manufacturing
Reporting
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Mobile Service
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Supplier Portal
Merit AppSuite
SALES & SERVICE
Portal solutions for handling product catalog & order processes
Mobile Sales and Service for order handling on mobile devices
Role based – information and available functionality based on
access level
Product catalogs with pictures, documents and links (M3
& CMS data)
Use bar codes for efficient order entry
Real time interface with M3
Fast implementation
Merit AppSuite
SALES & SERVICE
Configurable and dynamic
Configured business logic in M3 controls process flow in Merit AppSuite
Dynamic workflow and user interface based on parameter settings
Seamless integration
No data replication or double data storage
Interactive integration with M3
All M3 input controls performed on-line
M3 API
(& WHI)
M3
database
Daa
Merit Portal Portlet
repository
JDBC
Business rules settings
Roles, menus, and
configuration
parameters
Merit AppSuite
CUSTOMER PORTAL
- Give your customers access to an efficient B2B portal for
product catalog information and order entry & inquiry
CUSTOMER SUPPORT
- Customer support portal for your own internal customer support.
Easy access to product data, simplified order entry & inquiry
MOBILE SALES
- Use mobile devices (PDA, tablets, smartphone) when your are visiting
your customers to enter order, do order inquiry or looking at product data
MOBILE SERVICE
- Enter service orders, report service assignments, handle spare parts
or perform other service related tasks using PC’s or mobile devices
www.meritglobe.com

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