(KM)?

Report
Knowledge Management
in the DoD
Many Approaches to a Common Imperative
Presenters
David Hoopengardner
DFAS Knowledge Manager
JoAnn Hague
OD & Knowledge Management, AFMC
Knowledge & Knowledge Management Definitions
WHAT DO WE MEAN BY “KM”?
Knowledge Definitions
What is Knowledge?
Information from multiple domains that has been
synthesized, through inference or deduction, into meaning
or understanding that was not previously known.
- Air Force Policy Directive 33-3
Knowledge (’nä-lij), n.
The fact or condition of knowing something with familiarity
gained through experience or association.
- Merriam-Webster Online Dictionary
Knowledge Management Definition
What is Knowledge Management (KM)?
The capturing, organizing, and storing of knowledge and
experiences of individual workers and groups within an
organization and making this information available to others
in the organization.
- Air Force Policy Directive 33-3
Knowledge Management (KM)
KM comprises a range of practices used by organizations to
identify, create, represent, and distribute knowledge.
- Wikipedia
The Status of KM in the DoD
WHERE ARE WE NOW?
KM Imperative: NOW!
Information is power.
That’s absolutely the case on the battlefield today.
And, to stay ahead of our adversaries, we have
had to get better at sharing and coordinating
knowledge – in order to use it effectively …
Vice Chief of Staff – Army, General Peter W. Chiarelli
KM Conference, Washington D.C. – April 28, 2009
KM Imperative: NOW! (Continued)
The reality is that most game-changing
decisions are now made by the individual on
the ground.
And many of these decisions are required in
a matter of minutes or hours – not weeks or
months as was the case in past wars.
Vice Chief of Staff – Army, General Peter W. Chiarelli
KM Conference, Washington D.C. – April 28, 2009
Presidential Mandate
http://www.WhiteHouse.gov
Mashable Announces Social Media Policy
http://mashable.com/2010/02/26/military-social-media/
DoD Memo: Responsible & Effective
Use of Internet-Based Capabilities
DoD Open Government Plan, April 2010
http://open.dodlive.mil/files/2010/04/DoD-Open-Gov-Plan-v1.0-2010-04-07.pdf
Gen. Stanley McChrystal
http://www.cbsnews.com/stories/2009/09/24/60minutes/main5335445.shtml?tag=contentMain;contentBody
On the importance of sharing information:
I'm less worried about leaks than I am about
the people who don't know what we're trying
to do … you know … ignorance. So, I think it's a
trade-off, and I think I come down on this side
(sharing) every time …
General Stanley McChrystal
Commander, International Security Assistance Force & Commander, U.S. Forces Afghanistan
September 2009 – 60 Minutes interview with David Martin
Welcome to the World of Non-collaborative Collaboration
HOW CAN WE BE BOTH OPEN & SECURE?
The DISA Dilemma
“It took seven months to ramp up for the war in
Iraq. Today, we haven't got seven days often to
prepare for whatever engagement.
We don't know what it's going to be — disaster
relief, humanitarian relief in the Swat Valley. Is it
Somali pirates?”
John Garing
DISA Director for Strategic Planning & Information [Retired May 2010]
Quoted in DefenseSystems: http://www.defensesystems.com/Articles/2009/09/02/DISAs-rebalancing-act.aspx
DISA Solution: Global information Grid (GIG)
http://www.disa.mil/news/pressresources/factsheets/go.html
DISA Solution: Global information Grid (GIG)
http://www.disa.mil/news/pressresources/factsheets/go.html
DISA Solution: Global Decision Superiority
GIG OPERATIONS (GO)
… supports the Joint Task Force – Global
Network Operations in its mission to provide
secure, interoperable, and reliable operation of
the Global Information Grid to assure Global
Decision Superiority.
DISA: Net-Centric Enterprise Services
http://www.disa.mil/nces/
DISA: Net-Centric Enterprise Services
http://www.disa.mil/nces/
Net-Centric Enterprise Services (NCES) enables information sharing by
connecting people and systems that have information with those who
need information.
A Service in the Moment of Need …
DO YOU USE DCO? … DC WHO?
DISA: Defense Connect Online (DCO)
https://www.dco.dod.mil/
No Common Framework for KM …
EACH DOD SERVICE OR AGENCY
FINDS ITS OWN KM PATHWAY
Enterprise Knowledge Management
https://ekm.nmci.navy.mil/ekm3/default.aspx
Navy Knowledge Online (NKO)
https://wwwa.nko.navy.mil/portal/home/
Army / Defense Knowledge Online
https://www.us.army.mil/
Army Knowledge Online (AKO)
https://www.us.army.mil/
AKO: CompanyCommand
http://companycommand.army.mil/
Joint Knowledge Online
http://jko.cmil.org
MarineNet
https://www.marinenet.usmc.mil/MarineNet/
MarineNet
https://www.marinenet.usmc.mil/MarineNet/
Air Force Portal (Workspaces)
https://www.my.af.mil
AFKN: FM Knowledge Management
https://afkm.wpafb.af.mil/fmkm
or
https://www.my.af.mil/afknprod/fmkm
AFKN: FM Combat Comptroller
https://afkm.wpafb.af.mil/cc
or
https://www.my.af.mil/afknprod/cc
The Platform of Choice…
IS SHAREPOINT THE DOD SOLUTION?
Air Force Portal: EIM
One Access Point to the World
EIM – ONE ACCESS POINT TO THE WORLD
MICROSOFT OFFICE SHAREPOINT (MOSS)
Web 2.0 … Social Media … & Beyond
HOW CAN THE DOD USE WEB 2.0
TECHNOLOGIES & REMAIN SECURE?
DoD Social Media Sites
http://www.defense.gov/RegisteredSites/SocialMediaSites.aspx
The Final Word …
IN 2010, WHAT IS THE STATUS OF
KM IN THE DOD?
The Final Word on KM in the DoD
(For Now)
• A wide spectrum of approaches to
KM still exists throughout the DoD.
• The quest for common access
intensifies … and DISA leads the way.
Network with Us
It’s the KM Thing To Do
JoAnn Hague
[email protected]
[email protected]
David Hoopengardner
[email protected]
Continue the KM Journey …
ADDITIONAL LINKS & RESOURCES
General Sorenson: Apps for the Army
http://socialmedia.defense.gov/
Net Generation Guide to IT Change
http://socialmedia.defense.gov/index.php/2010/05/13/netgeneration/
Apps.Gov (CIO Vivek Kundra)
https://apps.gov/cloud/advantage/main/start_page.do
Apps for Democracy
http://www.appsfordemocracy.org/
Additional KM Reading
The Strategic Corporal: Leadership in the Three-Block War
http://www.au.af.mil/au/awc/awcgate/usmc/strategic_corporal.htm
2009 Knowledge Management Conference Briefings
http://1105govinfoevents.com/EventDownloads.aspx?Event=KM09
2009 Cloud Computing Summit Briefings
http://1105govinfoevents.com/EventDownloads.aspx?Event=CLC09
Army Knowledge Management Principles
http://1105govinfoevents.com/KM/Conference/Neilson_AKM_Principles_25_JUN_2008[1].pdf
New Media and the Air Force
http://www.af.mil/shared/media/document/AFD-090406-036.pdf
White House: Technology
http://www.whitehouse.gov/issues/technology/
Secretary of Defense Robert Gates’ Speech at the Army War College – 16 Apr 2009
http://www.defenselink.mil/transcripts/transcript.aspx?transcriptid=4404
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