Careers in Statistical Software Cheryl Pammer Minitab Inc. [email protected] © 2014 Minitab, Inc. About Me ► Education • BSE Mathematics, Truman State University • MS Statistics, Penn State • PhD Coursework, Penn State ► Minitab Experience (21 Years) • Currently User Experience Designer and Technical Training Specialist • Previously Technical Support, Information Development, and Quality Assurance ► Other Experience • Biometrics Research at Merck Research Labs • Statistics Instructor at Penn State • Statistical consultant for Vespa Labs and Penn State Department of Food Science © 2014 Minitab, Inc. Benefits of Working in Statistical Software ► The reach of your work extends far beyond your organization ► Great variety in projects ► Software companies generally allow great flexibility and nice benefits ► You will obtain skills transferable to other industries and jobs © 2014 Minitab, Inc. Statisticians at Minitab © 2014 Minitab, Inc. Example Problem Problem Customer needs to design an experiment for a process improvement project, but doesn’t know where to start. Customer ► Has a quality improvement role in financial, manufacturing, or healthcare industry ► May be math-phobic. Greek letters and symbols like < can be intimidating. ► Has to do a little data analysis; but will never be a data analyst. © 2014 Minitab, Inc. Technical Project Manager • • • • • • © 2014 Minitab, Inc. Define problem Understand customer Develop solution ideas Prototype Obtain feedback Repeat User Experience Design Create the user experience • Design inputs and outputs • Fill in all details • Deliver detailed design document © 2014 Minitab, Inc. Statistical R&D ► Maintain statistical credibility ► Determine statistical details • Should we offer Plackett-Burman designs, classical 2K designs, or definitive screening designs? • Do these designs have enough power? How many replicates should we require? • Which assumptions in the analysis are critical? • What method should we use to fit the model? © 2014 Minitab, Inc. Software Engineering, R&D, QA • Software Engineer: Implement design • Software R&D: Optimize the algorithm • Quality Assurance: Verify results are correct and error conditions are handled © 2014 Minitab, Inc. Information Development Take highly technical information and make it consumable by a nontechnical audience © 2014 Minitab, Inc. Product Marketing • Promote products online and print • Provide webinars to get users started with new products © 2014 Minitab, Inc. Technical Support Provide phone and email support: • Why is Fit Quadratic unavailable? • Why does this not match my text book? • Why is alpha set at 0.1? © 2014 Minitab, Inc. Training and Mentoring • Create relevant examples • Teach concepts • Analyze customer’s data © 2014 Minitab, Inc. Business Development and Market Research ► Develop new business ► Find existing customers that are likely to be interested in new products ► Create new product opportunities © 2014 Minitab, Inc. Skills Needed ► Solid foundation in statistics and data analysis ► An interest in developing software solutions ► Exceptional communication skills ► Creative problem-solving ability ► Strong computer skills, understanding of data sources is very helpful © 2014 Minitab, Inc.