Quality Assurance at Niagara College Quality Assurance = Student Success Quality Assurance is Everyone’s Business excellence performance proficiency relevance guidance Program Quality Assurance Process Audit (PQAPA) • Once every 5 years each college is externally audited to ensure we have processes to ensure program quality • Our audit will be in Spring 2012 Program Quality Assurance Process Audit (PQAPA) • PQAPA is not just “program review”. It is an assessment of all the processes that contribute to program quality i.e. everything we do Program Quality Assurance Process Audit (PQAPA) • We have had a college-wide continuous improvement plan since 2007, modified every 2-3 years, focusing on the areas where we wish to improve Quality Assurance And Continuous Improvement Since the last audit, we have made many changes that affect quality. IMPROVED OUR TEACHING • Improved data and feedback from Program Reviews • Implemented an eLearning Certification program • Recorded and posted all Student Curriculum Meeting Minutes • Completed curriculum mapping for most programs • Reviewed and revised many college practices • Trained all staff in AODA and Workplace Harassment Quality Assurance at Niagara College IMPROVED STUDENTS’ LEARNING • Created Program Manuals for all programs • Created a Quality Assurance website • Completed our $80m facilities Master Plan • Implemented a new Career Planning and Advisement Centre • Implemented a website automatic answering system Six Quality Criteria There are 6 criteria against which we compare our college-wide systems. They focus on our: 1. Program learning outcomes 2. Communication of information to students 3. Program structure that conforms to provincial policy Six Quality Criteria 4. Program delivery and evaluation methods 5. Human, physical, financial and support resources 6. Regular program quality assessment involving stakeholders, and focused on continuous improvement Quality Assurance at Niagara College How does it happen? • College Wide Self Study – December 2011 • Visit by Audit Panel – March/April 2012 • Audit Panel Report – May 2012 • Follow Up Report – November 2013 • Ongoing continuous improvement actions Quality Assurance at Niagara College What you can do: • Think about how you contribute to quality assurance/student success • Contribute ideas to the Self Study • Talk about Quality Assurance with colleagues and students • Participate in the PQAPA focus group sessions • Become more informed about QA Quality Assurance at Niagara College For more information, check out the new Website: www.niagaracollege.ca/ncqa Your views on QA at Niagara • Some improvements since 2007 • What are our strengths? • Best Practices? • Areas to work on?