NEAS Quality Assurance Criteria

Report
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ACPET 2013 National Conference
29 – 30 August 2013, Adelaide Convention Centre
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The new NEAS and what it means for the
ELICOS sector
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Moving from compliance to Quality Assurance focus
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Building a Quality Assurance Framework
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NEAS Quality Assurance Framework
NEAS Quality
Assurance
Criteria
New ELT
Centres
NEAS
Quality
Assurance
Framework
Assessment
Processes
NEAS Quality
Assured
Status
Recognition
of Excellence
Continuous
Improvement
Focus
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NEAS Quality Assurance Criteria
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Currently in development
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Outcomes focused
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Quality benchmark separate to and above threshold level provided by
ASQA/TEQSA registration
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5 Quality Areas:
 Teaching and Learning
 The Student Experience
 Resources and Facilities
 Administration, Management, Staffing
 Promotion and Student Recruitment
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Assessment Process
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NEAS Quality Assessors – launched February to June 2013
o revised NEAS selection criteria
o standardised recruitment and training
o ongoing professional development and ELT currency
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Review of assessment related communication
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Centre feedback following on-site assessment – launched June 2013
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New measurement tools and processes for assessment against NEAS
QA Criteria
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Continuous Improvement Focus
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Continuous Improvement focus built into NEAS QA Criteria, assessment
processes and documentation
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NEAS feedback to ELT Centres will include
o Identification of good practice
o Feedback to assist further improvement
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NEAS Quality Assured
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ELT Centres that meet NEAS QA Criteria will be able to identify and market
themselves as NEAS Quality Assured and display NEAS logo on website and
documentation
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NEAS logo updated to reflect new higher level of QA
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NEAS to publish names of Quality Assured ELT Centres and length of time
maintained e.g.
XYZ College, NEAS Quality Assured since 2001
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NEAS Quality Assured
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National and international marketing strategy in development
– to promote NEAS quality mark and Centres that achieve it
– will include marketing to agents and agent peak bodies in source
countries
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Recognition of Excellence
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Recognition of ELT service delivery in specific areas of practice such as:
o Student engagement
o Academic management
o Curriculum
o Facilities
o Home Stay
o Student Services
o Teaching
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More than one ELT centre could be recognised in each category
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Recognition for a specific period e.g.
XYZ College, recognised by NEAS for Excellence in Student Engagement, 2014
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New ELT Centres
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New ELT Centres working towards NEAS Quality Assured status will be recognised
and able to identify themselves accordingly. This will assist them to market
themselves as working towards a level of quality beyond the threshold required for
ASQA or TEQSA registration.
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Services to assist support ELT Centres
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Help desk
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Seminars, workshops, annual ELT Management conference
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Developing best practice documents
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Guidance and support with CRICOS registration processes
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Services to assist support ELT Centres
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Web resources in key areas
– currently developing
• sample templates for policy and procedure and curriculum development
• policy checklists
• common ELT centre documents – content and examples
• regulatory information fact sheets
– in the longer term plan to develop continuous improvement documents in
specific areas (e.g. staff PD, teaching & learning resources, independent
study)
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Benefits of NEAS Quality Assurance and
the Pursuit of Excellence
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International QA system – NEAS Quality Assured centres in Australia, Cambodia,
Indonesia, Vietnam and Dubai. Current interest from Shanghai, Singapore and
Mongolia
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Strong marketing edge (Australia and internationally) – increased NEAS brand
marketing
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Internationally-recognised industry-specific validation of professional practice
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Assessment undertaken by ELT professionals for ELT professionals
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Quality improvement focus - a powerful business tool
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NEAS has a 20 year reputation of working with the ELICOS sector, building a
strong sector with a sound international reputation
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ELT centre pursuit of quality, growth and competiveness in global market place
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Consultation
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Ongoing consultation with ELT Centres and key organisations as NEAS
develops the QA Framework: including ACEPT, English Australia, NSW
Board of Studies
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Consultation with Council of International Students Australia (CISA) to
ensure we capture the outcomes students and employers are seeking
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PA workshops planned for 15-30 October 2013.
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neas.org.au
[email protected]
Info desk: 1300 764 445

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