Defining Soft Skills (PowerPoint)

Report
DEFINING SOFT SKILLS
A Conceptual Model in Practice
Employment in Decline
Cornell University:
http://www.disabilitystatistics.org/reports/acs.cfm?statistic=2
The Reach of DoR
1.92% actively served
Total Population
Served Consumers
BFS for CA “factsheet” http://www.rehab.cahwnet.gov/Public/DOR-Fact-Sheets.html
Disability Statistics from Cornell University http://www.disabilitystatistics.org/reports/acs.cfm?statistic=1
Recidivism
Employment
Services
Provided
Placement &
case closure
Training
Provided
Loss/change
of job
Application
to DoR
Employment
Equality
Independence
What Do Employers Want?
Option
Rank
Score1
Social Skills (e.g. Coordination, Instruction, Negotiation, Persuasion,
Service Orientation, Social Perceptiveness)
1
530
Workplace Behavior and Values
2
503
Basic Skills and Knowledge (e.g. Math, Science, Reading, Writing,
Speaking)
3
423
Technical Skills and Knowledge (e.g. Equipment Selection, Installation,
Operation and Control; Operation Monitoring; Programming; Quality
Control Analysis, Technology Design, Troubleshooting)
4
410
Complex Problem-Solving Skills
5
380
Systems Skills and Knowledge (e.g. Judgment and Decision Making,
Systems Analysis, Systems Evaluation)
6
376
Management or Leadership
7
278
What are the Skill Gaps?
Option
Rank
Score
Basic Skills and Knowledge (e.g. Math, Science, Reading, Writing,
Speaking)
1
1291
Social Skills (e.g. Coordination, Instruction, Negotiation, Persuasion,
Service Orientation, Social Perceptiveness)
2
1200
Technical Skills and Knowledge (e.g. Equipment Selection,
Installation, Operation and Control; Operation Monitoring;
Programming; Quality Control Analysis, Technology Design,
Troubleshooting)
3
1123
Complex Problem-Solving Skills
4
1045
Workplace Behavior and Values
5
1013
Systems Skills and Knowledge (e.g. Judgment and Decision Making,
Systems Analysis, Systems Evaluation)
6
1013
Management or Leadership
7
750
And Soft Skills Means…
Zone of Control
Zone of Control
Critical Thinking
Zone of Control
Critical Thinking
Work Ethic
Zone of Control
Critical Thinking
Work Ethic
Social Rapport
Zone of Control
Critical Thinking
Work Ethic
Social Rapport
Collaboration
Zone of Control
Critical Thinking
•
•
•
Common Sense
Time Management
Problem Solving
Work Ethic
•
•
•
•
•
•
Social Rapport
•
•
•
•
Emotional Projection
Physical Projection
Reception & Interpretation
Differentiated Communication
Collaboration
•
•
Teamwork
Communication
Presence
Trustworthiness
Commitment to Work
Unsupervised Behavior
Commitment to Growth
Professional Boundaries
Zone of Control
Critical Thinking
Work Ethic
Social Rapport
Collaboration
Zone of Control
Critical Thinking
Work Ethic
Social Rapport
Collaboration
Zone of Control
Critical Thinking
Work Ethic
Social Rapport
Collaboration
Hard Skills
-A
skill used to perform a singular task.
Soft Skills
-An interrelated set of learnable skills
that allow people to work together
effectively.
JBA’s Street Week
LCB’s New Foundations
Critical Thinking
•
•
Expectations
Values
Work Ethic
Social Rapport
•
•
•
•
Assertiveness
Informal Communication
Personal/ Prof Relationship
Formal Interviewing
Collaboration
•
•
Conflict resolution
Advocacy
•
•
•
•
•
•
•
•
Organization
Research 1
Research 2
Work-life balance
Ethics
Writing skills 1
Doc Development 2
Financial Literacy
Implications?

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